PDA

View Full Version : Can i switch off voicemail myself?


kandinsky
14-12-2010, 21:15
Can I switch voicemail off myself as virgin are totallt incapable of doing it for me. Phoned them 3 times in past 4 days. various stories about it taking 24 hours then 48 hours to kick in... then guy assures me it is deffo switched off. i phone my landline from my mobile... the friggin voicemail comes on...


HOW THE HELL DO YOU GET IT SWITCHED OFF.

:(

Peter_
14-12-2010, 22:20
They need to switch it off and it should take around 24 hours as I have had mine switched off as well.

Ring tomorrow after 0800 and ask again advising them of your continuing saga and they should raise it to 2nd line for a resolution.

Digital Fanatic
15-12-2010, 16:19
Can I switch voicemail off myself as virgin are totallt incapable of doing it for me. Phoned them 3 times in past 4 days. various stories about it taking 24 hours then 48 hours to kick in... then guy assures me it is deffo switched off. i phone my landline from my mobile... the friggin voicemail comes on...


HOW THE HELL DO YOU GET IT SWITCHED OFF.

:(

It prob is switched "off" but may still be on the switch/exchange for some reason. a call to VM faults should fix the issue.