Playstation Store Ripped Me Off

[Barewolf]

Hi

Ive just purchased an add on for "Pain", the theme park one, but it refuses to load when I try to play it.

It allows me to select the game, but nothing happens when it appears to load.

This is the 1st time iv come accross something like this, but obviously i had to buy the add on, from the PSN, so who do i contact regarding this? or, if anyone can suggest what i can do to fix it?

[Hom3r]

Can you delete it a redownload it? It may have been corrupted.

[Barewolf]

Can you delete it a redownload it? It may have been corrupted.

If you can, i dunno how, its one of the game packs so its part of the game, there doesnt seem to be an uninstall feature, only to uninstall the whole game

:confused:

[Stephen]

There is a folder on the ps3 store that contains all your downloads. Am sure you can go in there to delete it and redownload the add on, or failing that there is a folder in the game part of the XMB that stores all your data.

You should be able to delete the add on from there.

[Barewolf]

ive installed it again but it still wont work, im at a loss now

[Stephen]

Have you tried the playstation forums to see if anyone else has had the same issue?



Edit: link

Here you go, link to official forum and a thread with same issue

http://community.eu.playstation.com/t5/PlayStation-Store-Games/Pain-Abusement-Park-problem/m-p/11835898#M19494

[Raistlin]

So they haven't 'ripped you off' then, you're just having some issues at present which you haven't even given them the opportunity to resolve?

[Barewolf]

So they haven't 'ripped you off' then, you're just having some issues at present which you haven't even given them the opportunity to resolve?

of course they have ripped me off, regardless of the issues, you dont pay for something and expect it to be faulty. If you bought a £50k car and it broke down on the way home from the shop would you say "Oh, how unlucky, it must be a bad batch" or would you think they ripped you off?

---------- Post added at 18:51 ---------- Previous post was at 18:50 ----------

Have you tried the playstation forums to see if anyone else has had the same issue?



Edit: link

Here you go, link to official forum and a thread with same issue

http://community.eu.playstation.com/t5/PlayStation-Store-Games/Pain-Abusement-Park-problem/m-p/11835898#M19494


i didnt check stephen, and relation to the fact they ripped me off, it seems they have, *******s

[danielf]

of course they have ripped me off, regardless of the issues, you dont pay for something and expect it to be faulty. If you bought a £50k car and it broke down on the way home from the shop would you say "Oh, how unlucky, it must be a bad batch" or would you think they ripped you off?

Bullpop. They would have 'ripped you off' if they knowingly sold you a faulty product with no intention to supply a working item. All that happened is that something went wrong. Contact them and give them the opportunity to resolve it.

[Stephen]

They have not ripped you off at all, it seems like since the move patch was released it's caused that one add on to stop working. I am sure the game makers are working on a fix just now.

Remember its not actually made by Sony.

[Barewolf]

well for those that stumble upon this thread, i can tell you now........dont ring sony up, they asked me to delete the game and reinstall it, and i have, and it doesnt work, my advice is like others mentioned, and theres not much you can do except wait for a patch.


PS- I still think they ripped me off

[Stephen]

Sony did not rip you off. They didn't make the game!! Its on their store but was actually made by a third party company.

Its an unforseen error that seems to have only popped up with the Move patch being released and only effects the Funfair level. They will patch it soon am sure. Even check the developer site to see if they have any info?

Link to the developer website

http://www.idolminds.com/

and the official Pain website

http://www.painthegame.com/index/

[Barewolf]

lol stephen, im not saying sony ripped me off im saying the game developers ripped me off by releasing a game that in my opinion is faulty, im not peed off, im just slightly aggroed at the fact i had to uninstall it, re install it, and its still not working, and im sat here waiting for a patch which might not be done till january.

i understand youre trying to say they didnt rip me off, but i beg to differ as im £4 out of pocket

[Stephen]

But they didn't rip you off or sell you a faulty game. The game itself and all the other add ons are still working. All that has happened is that since they released the 'Playstion Move' patch it's caused a bug to appear stopping one of the add ons working. This can't really be helped and will be addressed.

£4 is that all, not much really. However if you had been a user of the PS3 forums and the game blog you would have been able to see the comments about the fault before making your purchase.

[MovedGoalPosts]

In a way I would agree with Barewolf :eek:

Goods sold should be fit for purpose. On a system such as the Playstation, where the software and hardware is standardised, then there should be some certainty that it can operate. It's not like a computer where there are so many possible variants of hardware and operating systems that make "bugs" a probability. If the software will not run, for whatever reason of incompatibility, then it's not fit for purpose. Whilst "ripped off" may be a bit strong, if it will not operate then a refund should be available. I'd be tempted to invoke the distance selling regulations.

[Stephen]

Rob, its not the full Pain game though. There is the actual game and various add on levels available for purchase and up till the release of the 'Move' patch they all worked fine and it only seems to be this one add on that is having issues.

The add on was already for sale before this patch and worked fine, for whatever reason after releasing the patch it has caused this add on level to crash.