Zee
05-10-2010, 12:40
So i just canceled Virgin now... the guy i spoke to seemed not so happy about me canceling. He said how much do i pay with Sky, i told him £30 + £10 or so with BT line rental, he kept insisting that i had the bare minimum with Sky, i said no.
He asked why i wanted to cancel, i said too expensive, £35.25 is too much for 20Mb. He goes he'd like to see how well it goes with Sky with their traffic management, i said their unlimited service is not traffic managed, he kept on and on insisting it is and he said it says also on Sky.com that it is, i knew he was lying.
He goes im over 1000metres away from my exchange which he is lying too and he asked how much am i getting with Sky, i said between 12Mb to 14Mb, which i am, all times of the day, he insisted im lying and that Ofcom say i will only receive a maximum of 3Mb i found it quite amusing how much they will lie to keep customers, i just cut the phone after this coz didn't want to listen to anymore of their BS.
he also said i used over 80GB of usage last month with Virgin, even though i disconnected the Virgin modem 2 months ago :erm: and said Sky will traffic manage me to death if i used that much with them.
Im just glad to not be paying over £35 for a 20Mb service where i get a maximum of 15Mb when i could have been paying only £7.50 for a service where i get 12Mb-14Mb, so much happier how, so is my wallet.
hope i didn't bore anyone. :D
---------- Post added at 12:40 ---------- Previous post was at 12:34 ----------
I hope this guy is reading by the way and he is your speed test to show im getting over 3Mb :p:
https://www.cableforum.co.uk/images/local/2010/10/70.png (http://www.speedtest.net)
He asked why i wanted to cancel, i said too expensive, £35.25 is too much for 20Mb. He goes he'd like to see how well it goes with Sky with their traffic management, i said their unlimited service is not traffic managed, he kept on and on insisting it is and he said it says also on Sky.com that it is, i knew he was lying.
He goes im over 1000metres away from my exchange which he is lying too and he asked how much am i getting with Sky, i said between 12Mb to 14Mb, which i am, all times of the day, he insisted im lying and that Ofcom say i will only receive a maximum of 3Mb i found it quite amusing how much they will lie to keep customers, i just cut the phone after this coz didn't want to listen to anymore of their BS.
he also said i used over 80GB of usage last month with Virgin, even though i disconnected the Virgin modem 2 months ago :erm: and said Sky will traffic manage me to death if i used that much with them.
Im just glad to not be paying over £35 for a 20Mb service where i get a maximum of 15Mb when i could have been paying only £7.50 for a service where i get 12Mb-14Mb, so much happier how, so is my wallet.
hope i didn't bore anyone. :D
---------- Post added at 12:40 ---------- Previous post was at 12:34 ----------
I hope this guy is reading by the way and he is your speed test to show im getting over 3Mb :p:
https://www.cableforum.co.uk/images/local/2010/10/70.png (http://www.speedtest.net)