Upload speed slow

[cdaly985]

Hello,
im wondering, when i go to speedtest my upload speed comes out at 0.5Mb, when im currently paying for 0.75Mb

do my power levels look normal?


Downstream Status

Operational
Channel ID

49
Downstream Frequency

307000000 Hz
Modulation

256QAM
Bit Rate

20480000 bits/sec
Power Level

11.1 dBmV
Signal to Noise Ratio

39.5 dB
Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status

Operational
Channel ID

1
Upstream Frequency

37500000 Hz
Modulation

16QAM
Symbol Rate

768000 bits/sec
Power Level

35.0 dBmV

[Peter_]

Downstream Frequency
Power Level
11.1 dBmV

The Downstream is rather high and reason enough to call Technical Support on 151 from a Virgin Media phone line or 0845 454 1111 from any other phone.

Your upstream looks fine but the analyst will run some checks with you.

[cdaly985]

Thanks for replying masque :)

I'd like to know would it bring a significant boost if I were to get the download power levels ammended, because if speedtests I get 19.7 Mb/ps and newsgroups pull 2300Kb/ps, it's just the upstream that lags along at the 0.5Mb rate