download issues... [Archive]

stuntmanSLim

23-08-2010, 23:05

Hi, Everyday all afternoon & evening download & ping issues ? I'm on 10mb broadband & getting under 1mb download...
i'm in Edgbaston/Birmingham B16 --- (area 12)
Here is my download & log info:

Downstream Lock : Locked
Downstream Channel Id : 3
Downstream Frequency : 339000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -4.8 dBmV
Downstream SNR : 38.7 dB

Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) The s/w filename specified in the config file is the same as ...
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) A software upgrade filename was specified in the config file.
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) Authorized
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) Registration complete!
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) We registered with a DOCSIS 1.1 config file!
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) Received a REG-RSP message from the CMTS...
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) Sending a REG-REQ to the CMTS...
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Critical (3) REG RSP not received
Mon Aug 23 21:46:14 2010 Mon Aug 23 21:46:14 2010 Information (7) Timed out waiting for a REG-RSP!
Mon Aug 23 21:46:11 2010 Mon Aug 23 21:46:11 2010 Information (7) Sending a REG-REQ to the CMTS...
Mon Aug 23 21:46:11 2010 Mon Aug 23 21:46:11 2010 Critical (3) REG RSP not received
Mon Aug 23 21:46:11 2010 Mon Aug 23 21:46:11 2010 Information (7) Timed out waiting for a REG-RSP!
Mon Aug 23 21:46:08 2010 Mon Aug 23 21:46:08 2010 Information (7) Sending a REG-REQ to the CMTS...
Mon Aug 23 21:46:08 2010 Mon Aug 23 21:46:08 2010 Information (7) CableModem SNMP configure complete
Mon Aug 23 21:46:07 2010 Mon Aug 23 21:46:07 2010 Information (7) IP init completed ok
Mon Aug 23 21:46:07 2010 Mon Aug 23 21:46:07 2010 Information (7) CableModem TFTP init ok
Mon Aug 23 21:46:07 2010 Mon Aug 23 21:46:07 2010 Information (7) CableModem DHCP client init ok
Mon Aug 23 21:46:07 2010 Mon Aug 23 21:46:07 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.

Mon Aug 23 20:35:52 2010 Mon Aug 23 20:35:52 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out

gazfan

23-08-2010, 23:20

please post your upstream info.

stuntmanSLim

23-08-2010, 23:22

please post your upstream info.

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 25800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 43.5 dBmV
Upstream Mini-Slot Size : 2

pip08456

23-08-2010, 23:23

As it is afternoon and evening one could presume it is a utilisation issue.

Nothing wrong with the upstream according to the stats.

stuntmanSLim

23-08-2010, 23:28

As it is afternoon and evening one could presume it is a utilisation issue.

Nothing wrong with the upstream according to the stats.

I don't understand what you mean ? if & when i need to download anything,i download it after 12 midnight...

pip08456

23-08-2010, 23:43

Hi, Everyday all afternoon & evening download & ping issues ?

Utilisation is not just you but everyone else on the same line as you.

stuntmanSLim

23-08-2010, 23:48

Utilisation is not just you but everyone else on the same line as you.

I live on my own,no one else uses my computer/connection.

Why i'm i on the docsis 1.1,shouldn't i be docsis 2.0 ?

pip08456

24-08-2010, 00:15

DOCSIS 1.1 is correct ands utilisation isn't just about you but all the other customers on your line.

jb66

24-08-2010, 07:37

Your upload could be maxed out when your downloading or you could be capped by going over your limit. Or both

stuntmanSLim

24-08-2010, 10:10

Your upload could be maxed out when your downloading or you could be capped by going over your limit. Or both

Hi, sorry but no to both ^^, i download very rarely & when i do its after 12 midnight & the download is finished way before 10am,i don't upload anything... the traffic management hours are between 10 am to 9pm.

Mick Fisher

24-08-2010, 14:24

Any chance you are downloading a torrent?

stuntmanSLim

24-08-2010, 14:50

Any chance you are downloading a torrent?

no, i was downloading 2 games on steam, dirt 2 & aliens vs predator,total 25gb, started at 12 midnight finished way before 10 am coz i got out of bed in the night to switch computer off. my issue has been happening for a couple weeks now...
traffic management is 9pm to 10am,outside thiese hours no restrictions ?

just tested my connection at 3pm its fine upto now...

Mick Fisher

24-08-2010, 15:46

Could be that everybody is downloading over night.

Stuart

24-08-2010, 15:50

I live on my own,no one else uses my computer/connection.

Why i'm i on the docsis 1.1,shouldn't i be docsis 2.0 ?

Cable is a shared resource. It may be that your neighbours, or a few people in the next street (possibly further) make heavy use of their connections.

jb66

24-08-2010, 16:24

no, i was downloading 2 games on steam, dirt 2 & aliens vs predator,total 25gb, started at 12 midnight finished way before 10 am coz i got out of bed in the night to switch computer off. my issue has been happening for a couple weeks now...
traffic management is 9pm to 10am,outside thiese hours no restrictions ?

just tested my connection at 3pm its fine upto now...

Could be that the place your getting it from is slow

Stuart

24-08-2010, 17:12

Steam is not normally slow unless there is a major new game release..

stuntmanSLim

24-08-2010, 17:20

Steam is not normally slow unless there is a major new game release..

steam was fine.

Just tested my connection at 5:19pm & the issue has started, tested 5:35pm > http://www.speedtest.net/result/926401948.png , Tested 5:45pm connection is back to normal > http://www.speedtest.net/result/926414129.png
(I am going to be testing my connection randomly through the afternoon & evening/monitor whats going on). 6:39pm connection is fine.

stuntmanSLim

24-08-2010, 19:48

my issue...What i can see in the log is a "UCD Change"first being 5:24pm,that would tie in with the time when my issue started,see my previous post.
i tested on many of them with sad ping & download results;
7:49pm http://www.speedtest.net/result/926554858.png
7:52 http://www.speedtest.net/result/926560330.png
7:53pm http://www.speedtest.net/result/926561818.png
7:55pm http://www.speedtest.net/result/926564444.png
7:56pm http://www.speedtest.net/result/926565860.png
7:57pm http://www.speedtest.net/result/926566954.png
7:59pm http://www.speedtest.net/result/926569025.png
The download has really gone low now & ping high,0.5mb to 3mb, 8:02pm http://www.speedtest.net/result/926572763.png
its getting worse & now the upload speed is deteriorating,also i was disconnected from xfire, 8:07pm http://www.speedtest.net/result/926577185.png
8:08pm http://www.speedtest.net/result/926578859.png
8:14pm http://www.speedtest.net/result/926585402.png
8:15pm http://www.speedtest.net/result/926587419.png
8:20pm http://www.speedtest.net/result/926592649.png
8:50 pm http://www.speedtest.net/result/926625885.png
9:04pm http://www.speedtest.net/result/926641116.png
9:30pm http://www.speedtest.net/result/926667635.png
My connection at 9:31pm is 98% back to normal> http://www.speedtest.net/result/926672095.png
Here is log;
Tue Aug 24 17:43:23 2010 Tue Aug 24 17:43:23 2010 Information (7) New UCD in effect
Tue Aug 24 17:43:23 2010 Tue Aug 24 17:43:23 2010 Information (7) Starting on-the-fly UCD change.
Tue Aug 24 17:42:15 2010 Tue Aug 24 17:42:15 2010 Information (7) New UCD in effect
Tue Aug 24 17:42:14 2010 Tue Aug 24 17:42:14 2010 Information (7) Starting on-the-fly UCD change.
Tue Aug 24 17:24:26 2010 Tue Aug 24 17:24:26 2010 Information (7) New UCD in effect
Tue Aug 24 17:24:26 2010 Tue Aug 24 17:24:26 2010 Information (7) Starting on-the-fly UCD change.
Tue Aug 24 17:24:08 2010 Tue Aug 24 17:24:08 2010 Information (7) New UCD in effect
Tue Aug 24 17:24:08 2010 Tue Aug 24 17:24:08 2010 Information (7) Starting on-the-fly UCD change.
Tue Aug 24 05:52:39 2010 Tue Aug 24 05:52:39 2010 Information (7) The s/w filename specified in the config file is the same as ...
Tue Aug 24 05:52:39 2010 Tue Aug 24 05:52:39 2010 Information (7) A software upgrade filename was specified in the config file.
Tue Aug 24 05:52:39 2010 Tue Aug 24 05:52:39 2010 Information (7) Authorized
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) Registration complete!
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) We registered with a DOCSIS 1.1 config file!
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) Received a REG-RSP message from the CMTS...
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) Sending a REG-REQ to the CMTS...
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) CableModem SNMP configure complete
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) IP init completed ok
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) CableModem TFTP init ok
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Information (7) CableModem DHCP client init ok
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Mon Aug 23 22:58:36 2010 Mon Aug 23 22:58:36 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out

stuntmanSLim

25-08-2010, 18:30

stuntmanSLim

25-08-2010, 22:17

Whats is this critical ?

Wed Aug 25 19:18:51 2010 Wed Aug 25 19:18:51 2010 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) The s/w filename specified in the config file is the same as ...
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) A software upgrade filename was specified in the config file.
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) Authorized
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) Registration complete!
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) We registered with a DOCSIS 1.1 config file!
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) Received a REG-RSP message from the CMTS...
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) Sending a REG-REQ to the CMTS...
Wed Aug 25 08:54:32 2010 Wed Aug 25 08:54:32 2010 Information (7) CableModem SNMP configure complete
Wed Aug 25 08:54:31 2010 Wed Aug 25 08:54:31 2010 Information (7) IP init completed ok
Wed Aug 25 08:54:31 2010 Wed Aug 25 08:54:31 2010 Information (7) CableModem TFTP init ok
Wed Aug 25 08:54:31 2010 Wed Aug 25 08:54:31 2010 Information (7) CableModem DHCP client init ok
Wed Aug 25 08:54:31 2010 Wed Aug 25 08:54:31 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Tue Aug 24 05:52:38 2010 Tue Aug 24 05:52:38 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Mon Aug 23 22:58:36 2010 Mon Aug 23 22:58:36 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.

Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out

hedgie

26-08-2010, 14:50

Here we go again,issue has begun..

6:29pm http://www.speedtest.net/result/927757698.png
6:31pm http://www.speedtest.net/result/927760376.png
6:32pm http://www.speedtest.net/result/927762272.png
6:34pm http://www.speedtest.net/result/927763783.png

This is whats happening everyday starting approx 5pm & lasting until approx to 10pm ?

(see my previous 2 posts for full details).

Hey that's better than mine !! I'm also on the 10Mb tier and in the early evening it drops to 1Mb or less sometimes. I have NEVER had it above 8Mb:mad:

---------- Post added at 14:50 ---------- Previous post was at 14:48 ----------

Query---

When capacity issues hit the network are users selectively "nobbled" ? or are all users hit by the same percentage downgrade in speed? As I am still on the old tiers and got the "free" 2 to 10 update am I first in the queue for capacity management ?