Downstream power levels too high...but no apparent instability?

[Cucumber]

Hi there.

I was recently upgraded to 50Mb broadband. It's been installed for just under 2 weeks and so far, so good - speed tests consistantly show around 50.5 down and around 1.6 up, and stability & reliability are good.

However, I'm slightly confused by the fact that my downstream power levels are rather high. The guidance in the sticky on this forum suggests that I should be experiencing some problems.

Do my readings suggest that I should call an engineer to look at this, or should I just leave it alone on the basis that I'm not actually experiencing any problems with my BB?

From my cable modem this morning...

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 9 10 11 12
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 10.08 9.73 9.52 9.30
RxMER
(dB) 38.26 38.26 38.26 38.26
Correctable
Codewords 109 64 106 59
Uncorrectable
Codewords 290 274 302 279


Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 3 N/A N/A N/A
Frequency
(Hz) 47400000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 51.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 3 0 0 0
T4 Timeouts 1 0 0 0

[Peter_]

We would normally book an engineer for high downstream such as that but sometimes it just continues to work fine as in your case so I would leave alone at present unless the connection degrades.

If you ever need to call for 50Mb support then use 0800 052 0431.

[Cucumber]

Thanks for the quick reply Masque. I'll just keep an eye on it for now and call the number, as suggested, if I experience any problems.