Extremely low speed in London WC1 area

[lichung]

It takes ages to load pages previously takes seconds
it's been like that since morning today


Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 53
Downstream Frequency : 323000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 1.6 dBmV
Downstream SNR : 29.9 dB


Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 50.0 dBmV
Upstream Mini-Slot Size : 2

Is that my problem or virgin?

[pip08456]

Your SNR is on the low side and will be causing problems. You need to call it in for an engineer visit.

[lichung]

juz called 150, the rep said that the wireless router is faulty and ordered a replacement
but after hang up everything seems to be back to normal....wired...