hicks12
04-07-2010, 23:10
Right basically, it happens every so often (like every other day) that my internet will drop from 8 or 9Mb/s to stupidly slow speeds of 0.5-1.5Mb/s. Rebooting my modem sorts it for another few days, however sometimes it just doesnt fix it.
Current services with virgin media are: L BB/ XL TV/ M phone
I rang up today to ask about upgrading to XXL broadband because this throttling malarkey is just so annoying (i get throttled without even downloading a lot of the time!) and was offered a pretty basic offer, at first it was a £25 extra P/M but after the support person hung up on me i rang back and got a different person (much more helpful), was offered XXL bb/xl tv/ xl phone for £66 p/m, exact same price as a new customer gets it but without 2 months free AND i was told id have to pay £50 to have an engineer out and to be given a new modem for 50Mb/s.
I would upgrade at that price but the installation fee is retarded... now back onto my problem!. After getting off the phone, my internet buggers up to 0.5 Mb/s so i reboot modem and router.... goes up to 0.7, reboot it again (left for 40 seconds), no change and so left it an hour then rebooted again.... once again no blimming change!. Is it just a coincidence that my speed has gone dire or is it VM trying to convince me to upgrade to XXL? I get throttled for downloading during the night so its hardly convincing me to switch.
I know theres VM staff on here but you lot actually make an effort so dont take affence by this :P. My modem powerlevels seem fine:
Download
Downstream Value
Frequency 339000000 Hz Locked
Signal to Noise Ratio 40 dB
Power Level 1 dB
Upload
Upstream Value
Channel ID 1
Frequency 25800000 Hz Ranged
Power Level 47 dBmV
Looking at the logs doesnt help me either, cause for some reason the time/date stamps are wrong (1970, 2010, different months random times), non in order. Any suggestions?
PS: Im not being throttled right now as my upload is 0.4Mb/s. Im expecting its oversubscribed in my area as it has done this on NUMEROUS occasions but never at these times... only at peak like 5pm-8pm! So annoyed as i want to download Left 4 dead 2 and stuff that i just bought off steam.
PPS: Sorry for bad spelling and that today, just not in the mood as ive had a long day!.
Current services with virgin media are: L BB/ XL TV/ M phone
I rang up today to ask about upgrading to XXL broadband because this throttling malarkey is just so annoying (i get throttled without even downloading a lot of the time!) and was offered a pretty basic offer, at first it was a £25 extra P/M but after the support person hung up on me i rang back and got a different person (much more helpful), was offered XXL bb/xl tv/ xl phone for £66 p/m, exact same price as a new customer gets it but without 2 months free AND i was told id have to pay £50 to have an engineer out and to be given a new modem for 50Mb/s.
I would upgrade at that price but the installation fee is retarded... now back onto my problem!. After getting off the phone, my internet buggers up to 0.5 Mb/s so i reboot modem and router.... goes up to 0.7, reboot it again (left for 40 seconds), no change and so left it an hour then rebooted again.... once again no blimming change!. Is it just a coincidence that my speed has gone dire or is it VM trying to convince me to upgrade to XXL? I get throttled for downloading during the night so its hardly convincing me to switch.
I know theres VM staff on here but you lot actually make an effort so dont take affence by this :P. My modem powerlevels seem fine:
Download
Downstream Value
Frequency 339000000 Hz Locked
Signal to Noise Ratio 40 dB
Power Level 1 dB
Upload
Upstream Value
Channel ID 1
Frequency 25800000 Hz Ranged
Power Level 47 dBmV
Looking at the logs doesnt help me either, cause for some reason the time/date stamps are wrong (1970, 2010, different months random times), non in order. Any suggestions?
PS: Im not being throttled right now as my upload is 0.4Mb/s. Im expecting its oversubscribed in my area as it has done this on NUMEROUS occasions but never at these times... only at peak like 5pm-8pm! So annoyed as i want to download Left 4 dead 2 and stuff that i just bought off steam.
PPS: Sorry for bad spelling and that today, just not in the mood as ive had a long day!.