Teifion Rees
09-06-2010, 22:02
Hi,
Virgin media enginee installed wireless broadband for me a couple of weeks ago. I have since discovered - Connection ok but unsecured!
Been in touch with engineer at VM after much (over one hour) of following his instructions situation not resolved - engineer decided there was a fault with the modem and sent me a new one - connected this up - connection is still ok but still unsecured. Again contacted a VM engineer after much huffing and puffing the engineer decided I had a faulty router. I have been sent a new router but I dont have a clue how to set it up - The new router came as a package with a set up disc - do I "simply":confused: run the new disc and follow the instructions or What? Pleae help"!
Teif
Virgin media enginee installed wireless broadband for me a couple of weeks ago. I have since discovered - Connection ok but unsecured!
Been in touch with engineer at VM after much (over one hour) of following his instructions situation not resolved - engineer decided there was a fault with the modem and sent me a new one - connected this up - connection is still ok but still unsecured. Again contacted a VM engineer after much huffing and puffing the engineer decided I had a faulty router. I have been sent a new router but I dont have a clue how to set it up - The new router came as a package with a set up disc - do I "simply":confused: run the new disc and follow the instructions or What? Pleae help"!
Teif