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View Full Version : What number to call for Broadband Support?

goblin
24-05-2010, 05:07
The lasttime I called them, to give you some idea I think they used to be on: 0845 650 1234 however, they're not answering on that number anymore so I'm assuming it must have changed.

I can't seem to get any sense out of the 'My Virgin Media' section of the website, keeps pointing me towards 'talk with jane' or something, but it doesn't make any sense, asks me if I'm 'cable' or 'national' then asks 'does this answer your question'. I say yes, it asks me again 'cable or national', I say no, it does the same loop again.

So can anyone provide me with the phone number to broadband tech support?

Thank you.
Peter_
24-05-2010, 06:38
The numbers to call for cable are.

151 from a Virginmedia phone line or 0845 454 1111 from any other phone.

All can be found here in the Contact us section. http://www.virginmedia.com/myvirginmedia/contact/service-fault.php
pip08456
24-05-2010, 09:17
And Jane is such a nice girl!!!!:angel::angel::angel::D:D:D:D:D
goblin
24-05-2010, 13:52
The numbers to call for cable are.

151 from a Virginmedia phone line or 0845 454 1111 from any other phone.

All can be found here in the Contact us section. http://www.virginmedia.com/myvirginmedia/contact/service-fault.php

Ahh fantastic, thank you very much. I obviously couldn't see for looking.

And Jane is such a nice girl!!!!:angel::angel::angel::D:D:D:D:D

Nice she maybe, but the one I encountered was 'dim' to say the least. Then again, the same could be said for me as I couldn't find the 'Contact Us' section even though I was looking for it. :dunce::erm: