Crypto
12-04-2010, 10:44
On 3 seperate occaisions now I've lost my internet connection for a couple of days, booked an engineer's visit only to have the problem sort itself out, thus cancelling visit.
The loss of internet connection is accompanied by a flashing light on the V+box and re-booting from time to time.
Each time I phone India and they keep trying to fault find my modem, when I mention the V+ box failure they say it's unconnected and I have to talk to somebody else in "television"
Other people in the street are unaffected and my guess is that I have a dodgy connection somewhere from the street box to my house. The engineer is coming tomorrow, what should I expect him to do? As it's an intermittent fault I don't want him to just stick a new modem in and for the fault to return in a couple of weeks.
What should I expect?
The loss of internet connection is accompanied by a flashing light on the V+box and re-booting from time to time.
Each time I phone India and they keep trying to fault find my modem, when I mention the V+ box failure they say it's unconnected and I have to talk to somebody else in "television"
Other people in the street are unaffected and my guess is that I have a dodgy connection somewhere from the street box to my house. The engineer is coming tomorrow, what should I expect him to do? As it's an intermittent fault I don't want him to just stick a new modem in and for the fault to return in a couple of weeks.
What should I expect?