Upgrade to 50Mb broadband on VIP

[paddyco]

Hi there, I have just phoned to enquire how much extra it would cost to upgrade my VIP package to 50 Mb broadband. I was told it would cost £4.51 extra per month but get a discount of £7 for the first six months. So he said I will be paying £2.49 less than what I am paying now. So I obviously have booked an engineer to get it installed.

[alexcopeland]

Wow put me down for some of that!!

[Kymmy]

Remember that there is an installation and activation charge (though I'm not sure if one of them is free atm)

[philwhite100]

We did the same and they messed up our bill big time so be carefull.
The 20 meg VIP package was generally about £92 per month but after having 50meg installed the first bill was a whopping £203 so i got on the phone to get that sorted.
Yes there is an install and set up charge, about £55 for the two (i think)

[paddyco]

Yes I do have to pay the installation and activation at £55 but still a good deal if they are true to there word.

[broadbandking]

50Mb is brillaint so you will enjoy it.

[paddyco]

Thanks for that, I hope so. A question on the installation, will the engineer need to turn on my pc and check it is working. Because I will not be in when they install it, my dad will.

[Monkeylord]

I'm currently on the VIP package, and want to upgrade to 50MB too, so this sounds great. Thing is though, I'm (with any luck) about to start renting a new house, which already has "Telewest" points installed. I should find out if the referencing has gone through sometime this afternoon.

Has anyone got any idea how this is gonna work out in my case? As I understand it, they basically cancel my current contract and draw up a fresh one... so does that mean I qualify for a new install (free atm), or any kind of discounts?

Been with Virgin Media since I moved into my current flat (about 9yrs now), so I wonder if they'll do anything for a loyal customer who's only ever had people out when upgrading.