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LauraAlexandra
31-03-2010, 18:36
Hi - really stuck here, I had an NTL email address which I could access through Outlook even when Virgin took over. Then changed to Sky internet through BT - fine. Just changed back to Virgin and have email ending virginmedia.com and cannot set it up in outlook. Have phoned the Tech people - who tell me they are not trained in this!!! Have read the reply from Moldova and followed instructions but it still wont work, I am using laptop with vista - could this be anything to do with the problem? Absolutely stumped now. Would appreciate any help please. Thanks

Peter_
31-03-2010, 18:39
Just follow the instructions here and as long as you have your email address and password it should work.

http://help.virginmedia.com/system/selfservice.controller