cwaigy
21-03-2010, 13:00
Hi,
I'm having a big problem with contention (amount of people connected to the same connection I am) and as a result my local UBR (the first key piece of networking hardware that my Virgin broadband is connected to) is oversubscribed.
I've got an admission from Virgin its a problem but they won't escalate it as its below some unrealistically high threshold.
I did some performance tests from a friends Talk Talk connection and they basically showed that someone on Talk Talk can get a better connection to my local UBR than I can!
Despite presenting Virgin support with these statistics they still won't escalate the problem so looks like I'll have to vote with my feet.
Cheers,
Craig
Traceroute from TalkTalk ADSL to my Virgin Gateway
Tracing route to cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1] over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 23 ms 24 ms 89.241.112.1
3 23 ms 23 ms 34 ms 78.151.229.195
4 25 ms 24 ms 24 ms xe-10-0-0-rt001.man.as13285.net [78.151.225.7]
5 33 ms 32 ms 31 ms xe-10-1-0-rt001.sov.as13285.net [62.24.240.30]
6 33 ms 32 ms 31 ms host-78-144-0-200.as13285.net [78.144.0.200]
7 31 ms 31 ms 31 ms host-78-144-0-213.as13285.net [78.144.0.213]
8 32 ms 31 ms 31 ms 195.66.226.23
9 32 ms 32 ms 31 ms popl-bb-1b-as0-0.network.virginmedia.net [62.253.184.5]
10 38 ms 37 ms 37 ms leed-bb-1a-as1-0.network.virginmedia.net [62.253.185.237]
11 39 ms 39 ms 39 ms nott-core-1a-as0-0.network.virginmedia.net [213.105.174.170]
12 38 ms 39 ms 39 ms nott-cam-1a-pc200.network.virginmedia.net [195.182.174.210]
13 39 ms 38 ms 41 ms cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1]
Trace complete.
Ping from TalkTalk ADSL to my Gateway. (7ms Ping Variance)
Pinging 82.29.208.1 with 32 bytes of data:
Reply from 82.29.208.1: bytes=32 time=38ms TTL=243
Reply from 82.29.208.1: bytes=32 time=37ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=40ms TTL=243
Reply from 82.29.208.1: bytes=32 time=38ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=41ms TTL=243
Reply from 82.29.208.1: bytes=32 time=40ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=44ms TTL=243
Ping statistics for 82.29.208.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 44ms, Average = 40ms
Traceroute to my Gateway from my Virgin connection.
Tracing route to cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1] over a maximum of 30 hops:
1 74 ms 82 ms 102 ms cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1]
Trace complete.
Ping to my Gateway from my Virgin connection. (60ms Ping Variance)
Pinging 82.29.208.1 with 32 bytes of data:
Reply from 82.29.208.1: bytes=32 time=53ms TTL=254
Reply from 82.29.208.1: bytes=32 time=84ms TTL=254
Reply from 82.29.208.1: bytes=32 time=46ms TTL=254
Reply from 82.29.208.1: bytes=32 time=45ms TTL=254
Reply from 82.29.208.1: bytes=32 time=72ms TTL=254
Reply from 82.29.208.1: bytes=32 time=98ms TTL=254
Reply from 82.29.208.1: bytes=32 time=52ms TTL=254
Request timed out.
Reply from 82.29.208.1: bytes=32 time=38ms TTL=254
Reply from 82.29.208.1: bytes=32 time=76ms TTL=254
Ping statistics for 82.29.208.1:
Packets: Sent = 10, Received = 9, Lost = 1 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 98ms, Average = 63ms
I'm having a big problem with contention (amount of people connected to the same connection I am) and as a result my local UBR (the first key piece of networking hardware that my Virgin broadband is connected to) is oversubscribed.
I've got an admission from Virgin its a problem but they won't escalate it as its below some unrealistically high threshold.
I did some performance tests from a friends Talk Talk connection and they basically showed that someone on Talk Talk can get a better connection to my local UBR than I can!
Despite presenting Virgin support with these statistics they still won't escalate the problem so looks like I'll have to vote with my feet.
Cheers,
Craig
Traceroute from TalkTalk ADSL to my Virgin Gateway
Tracing route to cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1] over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 23 ms 24 ms 89.241.112.1
3 23 ms 23 ms 34 ms 78.151.229.195
4 25 ms 24 ms 24 ms xe-10-0-0-rt001.man.as13285.net [78.151.225.7]
5 33 ms 32 ms 31 ms xe-10-1-0-rt001.sov.as13285.net [62.24.240.30]
6 33 ms 32 ms 31 ms host-78-144-0-200.as13285.net [78.144.0.200]
7 31 ms 31 ms 31 ms host-78-144-0-213.as13285.net [78.144.0.213]
8 32 ms 31 ms 31 ms 195.66.226.23
9 32 ms 32 ms 31 ms popl-bb-1b-as0-0.network.virginmedia.net [62.253.184.5]
10 38 ms 37 ms 37 ms leed-bb-1a-as1-0.network.virginmedia.net [62.253.185.237]
11 39 ms 39 ms 39 ms nott-core-1a-as0-0.network.virginmedia.net [213.105.174.170]
12 38 ms 39 ms 39 ms nott-cam-1a-pc200.network.virginmedia.net [195.182.174.210]
13 39 ms 38 ms 41 ms cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1]
Trace complete.
Ping from TalkTalk ADSL to my Gateway. (7ms Ping Variance)
Pinging 82.29.208.1 with 32 bytes of data:
Reply from 82.29.208.1: bytes=32 time=38ms TTL=243
Reply from 82.29.208.1: bytes=32 time=37ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=40ms TTL=243
Reply from 82.29.208.1: bytes=32 time=38ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=41ms TTL=243
Reply from 82.29.208.1: bytes=32 time=40ms TTL=243
Reply from 82.29.208.1: bytes=32 time=39ms TTL=243
Reply from 82.29.208.1: bytes=32 time=44ms TTL=243
Ping statistics for 82.29.208.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 44ms, Average = 40ms
Traceroute to my Gateway from my Virgin connection.
Tracing route to cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1] over a maximum of 30 hops:
1 74 ms 82 ms 102 ms cpc5-basf2-0-0-gw.nott.cable.ntl.com [82.29.208.1]
Trace complete.
Ping to my Gateway from my Virgin connection. (60ms Ping Variance)
Pinging 82.29.208.1 with 32 bytes of data:
Reply from 82.29.208.1: bytes=32 time=53ms TTL=254
Reply from 82.29.208.1: bytes=32 time=84ms TTL=254
Reply from 82.29.208.1: bytes=32 time=46ms TTL=254
Reply from 82.29.208.1: bytes=32 time=45ms TTL=254
Reply from 82.29.208.1: bytes=32 time=72ms TTL=254
Reply from 82.29.208.1: bytes=32 time=98ms TTL=254
Reply from 82.29.208.1: bytes=32 time=52ms TTL=254
Request timed out.
Reply from 82.29.208.1: bytes=32 time=38ms TTL=254
Reply from 82.29.208.1: bytes=32 time=76ms TTL=254
Ping statistics for 82.29.208.1:
Packets: Sent = 10, Received = 9, Lost = 1 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 98ms, Average = 63ms