Moved and Sky+ HD not working

[dustyb0y3]

Hi, I have moved home and taken my Sky+ box and HD box to my new home. I can get the Sky+ box working, but if I change the box to HD+ I can see all the programme listings, but get "No satelite signal being received" is there a "special" setup process for the HD box? Any help would be appreciated.

[Kymmy]

Welcome to the forum, I've moved your post tot he correct location where hopefully you'll get answers to your problem :)

[Paul K]

No the installation is the same as Sky+. Is Sky aware you have moved and how old is the box? You could try to go through a new hard reset on the box to force it to update software and scan for channels again in case the dish orientation is slightly different.

[NoKnowledge]

What's your signal levels like on the HD box?