hazzaman
18-03-2010, 00:05
Hi,
I upgraded to 50meg about 2 months ago and its been great until about 3 weeks ago.
It now drops out every few days, and tonight it has dropped 3 or 4 times. When this happens, I am unable to get to the modem web page until it is reset. Looking at the logs, I get the following errors:
No Ranging Response received - T3 time-out;CM-
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-
Ranging Request Retries exausted;CM-
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-
I seem to get these 4 errors every time it drops. VM have looked at the modem remotely and the power levels are spot on. Seeing as I am unable to get to the modem when it drops out, could this be an issue with a faulty modem?
Thanks
Chris
I upgraded to 50meg about 2 months ago and its been great until about 3 weeks ago.
It now drops out every few days, and tonight it has dropped 3 or 4 times. When this happens, I am unable to get to the modem web page until it is reset. Looking at the logs, I get the following errors:
No Ranging Response received - T3 time-out;CM-
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-
Ranging Request Retries exausted;CM-
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-
I seem to get these 4 errors every time it drops. VM have looked at the modem remotely and the power levels are spot on. Seeing as I am unable to get to the modem when it drops out, could this be an issue with a faulty modem?
Thanks
Chris