Kabaal
11-03-2010, 16:43
Hi, i'm about to have the 20meg service along with the L TV and M phone installed on Monday. The thing is that i'm now regretting choosing 20meg due to the upload speed being so dreadful.
I'm going from BT where i got about 850KB/s down and 40-50KB/s up and while going on the 20meg service will drastically increase my down up to 2500KB/s ideally but the up will only be around 90KB/s. In my eyes that is an atrocious speed.
So my question is if i phone Virgin up after the install will they allow me to upgrade to 50meg, will they charge me extra (apart from the install), will i be able to haggle some sort of deal, or will i be forced to stick with what i ordered for a set period? I don't mind paying the extra monthly fee but wondering if i will be paying more than if i'd outright ordered it in the first place and what extras i'll need to fork out in a nutshell.
Any info will be much appreciated, cheers.
I'm going from BT where i got about 850KB/s down and 40-50KB/s up and while going on the 20meg service will drastically increase my down up to 2500KB/s ideally but the up will only be around 90KB/s. In my eyes that is an atrocious speed.
So my question is if i phone Virgin up after the install will they allow me to upgrade to 50meg, will they charge me extra (apart from the install), will i be able to haggle some sort of deal, or will i be forced to stick with what i ordered for a set period? I don't mind paying the extra monthly fee but wondering if i will be paying more than if i'd outright ordered it in the first place and what extras i'll need to fork out in a nutshell.
Any info will be much appreciated, cheers.