Power level of downstream & upstream

[fmer]

Can someone take a look at this and then tell me if they are ok please? Thanks. VM 20Mb, London area

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 62
Downstream Frequency : 314750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym /sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 13.5 dBmV
Downstream SNR : 37.6 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 45800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym /sec
Upstream transmit Power Level : 43.5 dBmV
Upstream Mini-Slot Size : 2

[Welshchris]

Blimey Downsteam power is way to high!

[Ignitionnet]

Do you actually have any issues fmer?

[fmer]

Hi Chris & Broadbandings,
Thanks for the reply. I've been using this modem since 2007. It's for 2Mb initially and we upgraded to 10Mb and then to 20Mb but VM didn't replace the modem. I don't know if this high power can cause any problem but recently my ping seemed to be unstable. Shall I ask VM for a new modem or is there any way to adjust it by myself?

[Ignitionnet]

Ask VM to send a tech a new modem won't fix it.

Probably it went higher when you upgraded because you were moved to a new network.

[fmer]

Ask VM to send a tech a new modem won't fix it.

Probably it went higher when you upgraded because you were moved to a new network.

thanks m8. will do;)

[Ignitionnet]

thanks m8. will do;)

:tu:

Should be a pretty painless fix.