View Full Version : Overloaded Server
I just rang VM to ask whether something can be done about my poor internet connection
http://www.pingtest.net/result/10465987.png
http://www.speedtest.net/result/712742313.png
I was told the server I connect to is overloaded. They said they were aware of the problem but didn't have a date for when it'll be fixed. Quite impressed that they actually told me all this! and also gave me £10 compensation, without me even asking for it.
Still I really want to get a decent connection ASAP and had been thinking about either upgrading from 10 to 20Mbps or getting a BT line put in and going back to ADSL. Question is will upgrading to 20Meg put me on a different server or will I just get the exact same problems?
Hope someone can help
Steve
Ignitionnet
15-02-2010, 15:00
Upgrade will probably not assist - according to the ISP name on your tests you're already on the same equipment the 20M uses. It will, however, give you a shiny new 12 month contract.
That's sad news. I could really do without the £115 for a new line. Still adsl24 were top notch when I was with them before and from reading recent reviews it sounds like they still are :)
Welshchris
15-02-2010, 15:32
Upgrade will probably not assist - according to the ISP name on your tests you're already on the same equipment the 20M uses. It will, however, give you a shiny new 12 month contract.
The older UBR equipment also shows up as Virgin Media on the tests now also.
---------- Post added at 15:32 ---------- Previous post was at 15:31 ----------
That's sad news. I could really do without the £115 for a new line. Still adsl24 were top notch when I was with them before and from reading recent reviews it sounds like they still are :)
i have a friend who is with ADSL24 in Sheffield and he said they r great but is lacking slightly on support side.
Ignitionnet
15-02-2010, 15:35
The older UBR equipment also shows up as Virgin Media on the tests now also.[COLOR="Silver"]
OK Understand - ex-ntl might ex-TW still doesn't.
r-mo if you get a BT land line on an 18 month contract or have already had a line you can get install for free.
Is there a way of telling whether it's an older UBR? I'm not even sure how to look up the UBR name, is it something to do with my hostname cpc2-nfds13-2-0-cust###.8-2.cable.virginmedia.com? It's Leicester LE2.
I don't have a BT socket in the flat so guess there hasn't been a line here. Not sure I'd want an 18 month BT contract either as I'm not absolutely certain how much longer I'll be living here.
Welshchris
15-02-2010, 16:38
well when u do move chances r u will be connected to a different UBR/BSR that wont be oversubscribed.
Ignitionnet
15-02-2010, 16:49
well when u do move chances r u will be connected to a different UBR/BSR that wont be oversubscribed.
Sadly not the case.
r-mo - as per my original thought you're already on the same network as you would be on 20Mbit, the newer equipment, so it won't get you anywhere to upgrade.
XD Thanks for that, going to be here for at least another 6 months though and I'd hope VM would have sorted it out by then!! I somehow doubt that I'd reconnect with them at a new address though...
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