WhiskeyJack
14-02-2010, 13:02
At Xmas got a new desktop,so I was expecting great results.
I'm on a up to 10Mb service.
So ,okay up to...I understand that it can fluctuate.
When I phoned VM in the past they told me to monitor the speed with
www.speedtest.net.
A lot of the time I'm getting download speeds of 8.5/9mb,well pleased.But at times its down to 1Mb or lower.Even loading web pages I need to keep clicking refresh.
Phoned Vm who did a check.They told me the problem was immediately flagged,as over utilization at my local server.
They told me that the server and other equipment was being upgraded,and work was scheduled to end around March......??(this is Liverpool L18 area).
The techy,told me to contact accounts,who would adjust my bill.Accounts told me to call back when the work is completed....!!
If they know the work is from beginning Jan till end of Feb,why not sort the billing out now...?? Big difference 10mb down to 1mb...??
Anyone else with this sort of problem.......?
I'm on a up to 10Mb service.
So ,okay up to...I understand that it can fluctuate.
When I phoned VM in the past they told me to monitor the speed with
www.speedtest.net.
A lot of the time I'm getting download speeds of 8.5/9mb,well pleased.But at times its down to 1Mb or lower.Even loading web pages I need to keep clicking refresh.
Phoned Vm who did a check.They told me the problem was immediately flagged,as over utilization at my local server.
They told me that the server and other equipment was being upgraded,and work was scheduled to end around March......??(this is Liverpool L18 area).
The techy,told me to contact accounts,who would adjust my bill.Accounts told me to call back when the work is completed....!!
If they know the work is from beginning Jan till end of Feb,why not sort the billing out now...?? Big difference 10mb down to 1mb...??
Anyone else with this sort of problem.......?