50mb power levels

[jdx]

Hi Guys

My net was playing up since Wed 23rd it came back up on friday.

browsing seems slow today and getting about 3.5mbs on downloads from http://gamefiles.virginmedia.com/

following are my modem readings.

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45808000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 37.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0


Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 27 28 29 N/A
Modulation 64QAM 64QAM 64QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) -4.59 -4.84 -4.77 N/A
RxMER
(dB) 31.02 31.22 31.22 N/A
Correctable
Codewords 13 11 12 N/A
Uncorrectable
Codewords 387 417 417 N/A



Are my QAM levels suppose to be 64 or 254?

Can someone tell me if i would still need an engineer out to boost power level up or are they ok?

Thanks

[III]

50Mbit is QAM16 for upstream and can be 256 or 64 for downstream.
Your downstream power levels are to low.

[jdx]

Thanks I've an engineer out on 29th i'll see if he can do anything about the low power level.