shepherdess
12-12-2009, 17:11
Today I received a call from a neighbour stating there was a man in my garden messing with the box on the wall.
On making an emergency trip home, I was told virgin media had been in there. I called them to comaplain about them being on the property without checking it was ok by me first but was told I would have to speak to an install manager. A return call a few minutes later and I was told he would not speak to me as I had not had a new install.
A few minutes later, the engineers that fit the underground cabling turned up so I gave them a rolicking. It seems VM couldn't wait for them to do their job and instead rigged up next doors tv to my box. These installation engineers told me this is illegal.
Now there are already two cables running from it that have been cut off but are still wired in, one on each side of the house. There is a third half way round going into my stair cupboard, a fourth to my TV and the fifth which has been losely laid across the garden through the fence and fixed to a nice secure box on the neighbours wall...The box on my wall, containing all these wires which are quite frankly a mess, is held shut with a stick!!!
My dog uses the front garden, but as she is a monster digger and chewer, I have had to cover the wires with wheely bins and I now have to stay with her at times.
I have reported the trespass to the police but am unsure where to go from here.
To top it all, I had to give my personal details over before VM would tell me if I could speak to the intall manager, which I cant.
What next?
On making an emergency trip home, I was told virgin media had been in there. I called them to comaplain about them being on the property without checking it was ok by me first but was told I would have to speak to an install manager. A return call a few minutes later and I was told he would not speak to me as I had not had a new install.
A few minutes later, the engineers that fit the underground cabling turned up so I gave them a rolicking. It seems VM couldn't wait for them to do their job and instead rigged up next doors tv to my box. These installation engineers told me this is illegal.
Now there are already two cables running from it that have been cut off but are still wired in, one on each side of the house. There is a third half way round going into my stair cupboard, a fourth to my TV and the fifth which has been losely laid across the garden through the fence and fixed to a nice secure box on the neighbours wall...The box on my wall, containing all these wires which are quite frankly a mess, is held shut with a stick!!!
My dog uses the front garden, but as she is a monster digger and chewer, I have had to cover the wires with wheely bins and I now have to stay with her at times.
I have reported the trespass to the police but am unsure where to go from here.
To top it all, I had to give my personal details over before VM would tell me if I could speak to the intall manager, which I cant.
What next?