Hello VM 10mb very very slow connection

[rosswilson1989]

Hi i recently downgraded from vista to xp as my computer was a little slow, but now the connection has slown down.
Before it was downloading at aroung 800kb-1mb/sec
Now if i download anything it never goes past 150kb/s

I dont know much about connections but heres some information of my setup.

Here's some Information:

Microsoft Windows XP
Professional
Version 2002
Service Pack 2

Intel core duo
CPU 3.40GHz
3.39 Ghz, 1.00gb of RAM

ISP: Virgin Media
Speed this is what it says on the bottom right corner : 100.0 Mbps

Im connected with a modem no router involved says Surfboard 5B5101E at the bottom of modem.

Speed Test.
https://www.cableforum.co.uk/images/local/2009/11/15.png (http://www.speedtest.net)

Iv tryed those TCP/IP patch thingys for xp other than that i dont know why its downloading so slow now please help thanks.

From http://192.168.100.1/RgSignal.asp:

Downstream
Frequency : 331000000 Hz
Signal To Noise Ratio : 39.8 dB
Power Level : 9.7 dBmV

Upstream
Channel ID : 2
Frequency : 29200000 Hz
Power : 47.0 dBmV

Also the orange light thing used to flash all the time while im connected but now it only seems to flash when im using the net or downloading a file. but when idle but still connected just stays orange.

[Ben B]

Hi There and :welcome:,

Can you confirm you have completed these steps http://www.cableforum.co.uk/board/94/33655002-speeds-slower-than-you-expect-xp.html#post34866985? You need to be connected by ethernet and the network adaptor needs to be set to 100mbps full duplex if it isn't already.

Ben :)

---------- Post added at 00:56 ---------- Previous post was at 00:54 ----------

Your downstream level also looks a little high to me so you may need to ring tech support to get that adjusted if this is the case :)

[rosswilson1989]

ok did what you said results dont seem to have improved: https://www.cableforum.co.uk/images/local/2009/11/14.png (http://www.speedtest.net)

[Ben B]

Right you're gonna have to give tech support after 0800 cause that downstream power level doesn't look right to me. It may appear just coincidental that it has dropped after moving back to XP. Ring 151 from a Virgin Phone or 08454541111 from any other line after 0800.