Throttling after 9pm (even at 4.55am?)

[luvclub]

Hi,

I am currently on the 10Mb (previously 2Mb) broadband package and after coming home from work I like to download from newsgroups using Virgin's own servers.

I now live in Croydon, but previously lived in Brighton also using Virgin Cable and often maxed out the downstream at just above 1000KB/s by using 4 simultaneous connections to the Virgin usenet servers.

Looking at the the newsgroup client's in-built speed chart it could be seen that the speed would level off at ~1000KB/s until the traffic gets throttled and levels off at ~290KB/s after downloading a certain amount of data.

Usually I would try to minimise downloading until after 9pm, but occasionally I would leave the PC on overnight to finish any large queued downloads.

Previously at Brighton the throttled speed would revert to the max speed overnight, but now I'm at Croydon it would seem that the throttled speed stays at 290KB/s well into the night (for example it is still at 290KB/s now at 4.45am - I know I'm a night owl).

Looking at http://www.virginmedia.com/help/traffic-management.php it would appear that the evening cut off point is at 9pm and the maximum throttling period is 5hrs so shouldn't that mean that throttling should end at the latest 2am?

These are my speedtest results:

Tue, 17 Nov 2009 04:48:49 UTC
Test 1: 1024K took 3516 ms = 291.2 KB/sec, approx 2399 Kbps, 2.34 Mbps
Test 2: 1024K took 3516 ms = 291.2 KB/sec, approx 2399 Kbps, 2.34 Mbps
Test 3: 1024K took 3500 ms = 292.6 KB/sec, approx 2411 Kbps, 2.35 Mbps
Test 4: 2048K took 7031 ms = 291.3 KB/sec, approx 2400 Kbps, 2.34 Mbps
Overall Average Speed = approx 2402 Kbps, 2.34 Mbps

Stuff from the cable modem config if it would help:

Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9

Downstream Lock : Locked
Downstream Channel Id : 189
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 10.4 dBmV
Downstream SNR : 42.7 dB

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 22208000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 52.0 dBmV
Upstream Mini-Slot Size : 2

Network Access : Allowed
Maximum Downstream Data Rate : 10242000
Maximum Upstream Data Rate : 514000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Thanks for any help!

[broadbandking]

Your downstream level is too high you need to ring 151 and get a tech to get that lower.

[Sephiroth]

Notwithstanding the downstream power level which needs rectifying, there is the matter of throttling policy at the newsgroup server.

The simplest analogy to take may be that of the P2P program WINMX. You can set throttling levels when n or more users are taking from you.

I imagine the newsgroups do the same in order to balance and manage load - perhaps on a more sophisticated basis. Indeed you've alluded to that in your third paragraph. I don't think time of day would have anything to do with the server's throttling policy - it would be load driven.

What do you think?

[broadbandking]

One thing when your speed is going at 290Kb/s whats your upload as this will be a sure way to see if you are throttled.

[luvclub]

Thanks for the replies!

I will do some more speedtests tonight to see if my upstream is throttled at the same time.

I did notice that speeds have reverted to 1000KB/s at 9.45am this morning when I got up for work, so the throttling must have ended sometime between 5.00am and 9.45am.

However I don't think it is the newsgroup server doing the throttling as the speedtest done from http://www.cableforum.co.uk/board/speed.php also shows the same throttled downstream.

May I ask how does the downstream power level affect the bandwidth? I'm not able to call 151 from my home as I don't have a landline so would prefer to only call Virgin if I really have to.

[Ignitionnet]

Do a test on http://www.speedtest.net next time it slows down, see if your upload has gone down as well, if it has you're throttled. Sounds like the throttling misfired a bit.

[broadbandking]

Thanks for the replies!

I will do some more speedtests tonight to see if my upstream is throttled at the same time.

I did notice that speeds have reverted to 1000KB/s at 9.45am this morning when I got up for work, so the throttling must have ended sometime between 5.00am and 9.45am.

However I don't think it is the newsgroup server doing the throttling as the speedtest done from http://www.cableforum.co.uk/board/speed.php also shows the same throttled downstream.

May I ask how does the downstream power level affect the bandwidth? I'm not able to call 151 from my home as I don't have a landline so would prefer to only call Virgin if I really have to.

Power levels can cause slow downs on your speed as there is too much power which is overloading the modem (guess work there), you can use saynoto0870 to see if you can get a freephone number or landline number to call them, a tech needs to come out and lower that for you, if the traffic management is going on longer than it should you need to ring them again or post this on the newsgroup plus you can inform them on the newsgroups about the power levels and they will book a tech.

[luvclub]

Your downstream level is too high you need to ring 151 and get a tech to get that lower.

I looked at the sticky that you referred to in another post of yours ("Worried about modem levels" thread) and it states


Edit : 18/02/2006

Both Telewest and ntl are now using the more efficient, but demanding 256QAM modulation in some areas. This gives more bandwidth but required better networks. For this modulation the recommended power range is -6dBmV to +15dBmV with a recommended SNR of 33dB.

In addition to this, Telewest are using the 16QAM upstream modulation in some areas. This requires an upstream transmit power below +55dBmV.In this case wouldn't my levels be within the acceptable limits? (I'm confused :confused: )

Downstream Receive Power Level : 10.4 dBmV (between -6 and +15)
Downstream SNR : 42.7 dB (above the recommended 33)

[Ignitionnet]

I looked at the sticky that you referred to in another post of yours ("Worried about modem levels" thread) and it states

[B]

In this case wouldn't my levels be within the acceptable limits? (I'm confused :confused: )

Downstream Receive Power Level : 10.4 dBmV (between -6 and +15)
Downstream SNR : 42.7 dB (above the recommended 33)

The SNR is a minimum, yours is well in excess and just fine, sounds like the throttling misfiring. Next time it misbehaves check your upstream speed.

[broadbandking]

I looked at the sticky that you referred to in another post of yours ("Worried about modem levels" thread) and it states

In this case wouldn't my levels be within the acceptable limits? (I'm confused :confused: )

Downstream Receive Power Level : 10.4 dBmV (between -6 and +15)
Downstream SNR : 42.7 dB (above the recommended 33)

Sorry I was not reading your post correctly

[luvclub]

Thanks all about the power levels (one less thing to worry about).

I'll be checking the upload speed tonight both before and during throttling to see what's up!

I just got home from work and have used Speetest.net to get the following unthrottled speed.
http://www.cableforum.co.uk/board/%5BURL=http://www.speedtest.net%5D%5BIMG%5Dhttp://www.speedtest.net/result/625534779.png%5B/IMG%5D%5B/URL%5Dhttp://www.cableforum.co.uk/board/%5BURL=http://www.speedtest.net%5D%5BIMG%5Dhttp://www.speedtest.net/result/625534779.png%5B/IMG%5D%5B/URL%5D
http://www.cableforum.co.uk/board/%5BURL=http://www.speedtest.net%5D%5BIMG%5Dhttp://www.speedtest.net/result/625534779.png%5B/IMG%5D%5B/URL%5Dhttps://www.cableforum.co.uk/images/local/2009/11/25.png (http://www.speedtest.net) Looks reasonable enough :)

https://www.cableforum.co.uk/images/local/2009/11/26.png (http://www.speedtest.net) Throttled speed looks ok at 25%.

Will now wait and try again tonight when throttling should (but doesn't) lapse.

[Sephiroth]

I reckon that a lot of other people are doing just what you're doing and for the same reason.

Hence the boat you're in and the reson for a whole load of similar questions on the forum!

[broadbandking]

Isn't that traffic management.

[Sephiroth]

Isn't that traffic management.

At 4.45 am?

[djmagnifique]

I'm currently downloading a 4gb file from virgin newsgroups and the download speed in the news client is between 300-450KB/s. I've paused the downlaod and done a few speedtests/downloads from other sites and I get near full speed (i'm on 20meg). To me it looks like load ballanceing on the server side which would have nothing to do with virgins trafic managment.

[luvclub]

I've just done another speed test and here are the results:
https://www.cableforum.co.uk/images/local/2009/11/24.png (http://www.speedtest.net)

It would seem that I am again throttled to 25% even though it is more than 5 hours after 9pm.

Tonight the throttling came into effect at around 7.45pm with download speed at ~290KB/s. At some point around midnight the speed reverted to the unthrottled ~1MB/s, but then from around 2am it has been throttled yet again back to ~290KB/s.

It would seem that traffic management policy differs from that shown on http://www.virginmedia.com/help/traffic-management.php where throttling should end at the most 5hrs after 9pm.

All tests were done using speetest.net while all other downloading/uploads were stopped and the same speeds were confirmed using a variety of other progs such as newsgroup client or FTP.

[broadbandking]

You need to contact Virgin as it would seem you are getting traffic managed even tho you downloading in off peak

[Sephiroth]

I think the term "throttling" is being misused here.

Something is happening to reduce your data speed and it may well be that VM have taken routers offline for maintenance/replacement reasons and have aggregated everyone onto what's left. They could be doing this on a round robin basis until everything has been upgraded and this issue could thus last for several nights.

Just guessing, but logical.

[Ignitionnet]

A loss of capacity on the core network would likely not affect both directions it would only affect one of them, it's extremely unlikely that the network is so congested on the upstream that it were taking down the guy's bandwidth to exactly STM level upstream. Ping recorded on the speed test is too low for such extreme congestion. The simplest course of events is the most likely one, STM is misfiring.

[luvclub]

Here was another test I did before switching off the computer and going to bed, but for some reason I do not have an "Edit" option under my posts anymore so was unable to update my previous post.

https://www.cableforum.co.uk/images/local/2009/11/23.png (http://www.speedtest.net)

Thanks for everyone helping out and I'll try and give virgin a call using my mobile once I find a local number.

[broadbandking]

Post on the newsgroups its free and there second line techs.

[luvclub]

Will do thanks!

[broadbandking]

Lets us know what is said.

[luvclub]

A loss of capacity on the core network would likely not affect both directions it would only affect one of them, it's extremely unlikely that the network is so congested on the upstream that it were taking down the guy's bandwidth to exactly STM level upstream. Ping recorded on the speed test is too low for such extreme congestion. The simplest course of events is the most likely one, STM is misfiring.

Hey Broadbandings, was wondering if you are the same Broadbandings I noticed in the newsgroup v.s.b.cable.

If you are Carl then if you have time could you chip in a few words on my thread there which is called "Traffic Management on M (prev 2Mb) plan even at 4am???" as no matter how much information I give they don't seem to understand my situation.

Thanks very much for your help if you could.

Cheers,

Steve

[luvclub]

Thought I update this thread on some more info about the weird STM happenings on my account.

I have posted a support request on the Virgin newsgroups and it took over 10 of my posts before Virgin support has fully understood my problem.

Anyway here is a copy of the latest post showing some weird stuff happening with the STM


Hi,

Ref F001130309

Please note the following monitored usages are not my usual usages as I do not usually leave my PC on overnight or during the daytime while at work, but I had to do it to get to the bottom of these STM issues. I would prefer it if the "daytime" STM was in effect between 10:00 and 15:00 and not between 01:30 and 06:30 as I have recorded.

After installing a bandwidth monitoring software I left my PC on for 36hrs downloading several threads from the Virgin newsgroups and other various applications using queued downloads (non-P2P, which is why the uploaded amounts were not maxed out) in order to detect the maximum download bandwidth available.

The Time and Download columns should be the only columns of interest.

IMPORTANT: Please note that "Download" column signifies "Total Downloaded" since the previous row and not the "Download Speed", but it does give a good idea of the Download Bandwidth available. The monitoring period also changes from the initial 10 second period to the per minute used later on.

Summary of my findings
======================
1) Wrongly STM'ed during 01:30 to 06:30. Seems to be forced and not due to any Download Thresholds (this is not stated anywhere in your Traffic Management policy and is more than 5hrs after 21:00).
2) No "daytime" STM in effect (ie more than 1500MB could be downloaded during 10:00 to 15:00 without any STM).
3) "Evening" STM between 16:00 and 21:00 starts inconsistently. Should start after 750MB threshold is reached, but started only after 1300MB downloaded on 21/11/09

Bascially, it is could be plainly seen that the STM configuration/controls on my account are a complete mess.

Please pass this information onto your Network Teams.

Thanks.

Regards,

Steve


Date Time Download Upload Both
-----------------------------------------------------------------------
(monitored every 10 seconds)
21/11/2009 04:32:06 2.95M 77.2K 3.03M
################################################## ##################
<=== Unknown reason for being STM'ed over 5hrs after 21:00.
################################################## ##################
21/11/2009 04:32:16 2.95M 73.5K 3.02M
21/11/2009 04:32:26 2.95M 74.0K 3.03M
21/11/2009 04:32:36 2.95M 72.3K 3.02M

################################################## ##################
<04:32 to 06:29 monitored, but snipped. Same download/upload rate between 04:32 and 06:29>
################################################## ##################

21/11/2009 06:29:06 2.96M 68.3K 3.03M
21/11/2009 06:29:16 2.96M 68.2K 3.02M
21/11/2009 06:29:26 2.95M 72.7K 3.02M
21/11/2009 06:29:36 8.60M 173.7K 8.77M
################################################## ##################
<=== Looks like STM expired
################################################## ##################
21/11/2009 06:29:46 11.94M 231.4K 12.17M
21/11/2009 06:29:56 12.06M 232.7K 12.29M
21/11/2009 06:30:06 11.80M 233.0K 12.03M
21/11/2009 06:30:16 11.80M 231.5K 12.03M
21/11/2009 06:30:26 11.81M 234.4K 12.03M
21/11/2009 06:30:36 11.96M 231.7K 12.18M
21/11/2009 06:30:46 11.87M 230.1K 12.10M
21/11/2009 06:30:56 11.64M 221.4K 11.86M

################################################## ##################
<06:30 to 16:00 monitored, but Snipped>
<Fluctuated between 06:30 and 16:00, but download rate still consistently above STM level through out the whole period. The same amounts downloaded during 10:00 to 15:00, downloading well in excess of 1500MB threshold (probably more than 2GB during any hour of that period), but not STM'ed.>
################################################## ##################

(monitoring now every 1 minute so Download/Upload reflect that)
21/11/2009 16:00:05 26.87M 684.0K 27.54M
21/11/2009 16:01:05 21.82M 706.5K 22.51M
21/11/2009 16:02:05 24.66M 784.1K 25.42M
21/11/2009 16:03:05 25.27M 1.12M 26.39M
21/11/2009 16:04:05 24.79M 618.3K 25.39M
21/11/2009 16:05:05 31.94M 689.2K 32.61M
21/11/2009 16:06:05 35.03M 747.3K 35.76M
21/11/2009 16:07:05 39.66M 820.4K 40.46M
21/11/2009 16:08:05 40.92M 848.2K 41.74M
21/11/2009 16:09:05 53.00M 1.05M 54.05M
21/11/2009 16:10:05 49.02M 0.98M 50.01M
21/11/2009 16:11:05 49.31M 0.99M 50.30M
21/11/2009 16:12:05 45.53M 938.1K 46.45M
21/11/2009 16:13:05 48.43M 0.98M 49.41M
21/11/2009 16:14:05 48.87M 0.99M 49.86M
21/11/2009 16:15:05 43.91M 912.0K 44.80M
21/11/2009 16:16:05 39.61M 829.1K 40.42M
21/11/2009 16:17:05 39.47M 839.6K 40.29M
21/11/2009 16:18:05 30.04M 668.2K 30.69M
21/11/2009 16:19:05 27.89M 621.3K 28.50M
21/11/2009 16:20:05 32.46M 691.2K 33.14M
21/11/2009 16:21:05 31.91M 691.0K 32.58M
21/11/2009 16:22:05 36.79M 785.7K 37.56M
21/11/2009 16:23:05 50.42M 0.99M 51.41M
21/11/2009 16:24:05 61.47M 1.21M 62.68M
21/11/2009 16:25:05 63.17M 1.24M 64.41M
21/11/2009 16:26:05 54.81M 1.10M 55.91M
21/11/2009 16:27:05 55.86M 1.12M 56.98M
21/11/2009 16:28:05 55.15M 1.09M 56.25M
21/11/2009 16:29:05 56.42M 1.11M 57.52M
21/11/2009 16:30:05 60.08M 1.19M 61.27M
21/11/2009 16:31:05 19.19M 461.2K 19.64M
################################################## ##################
<=== Looks like STM'ed, but actually ~1300MB (per policy should be 750MB) downloaded since 16:00.
################################################## ##################
21/11/2009 16:32:05 17.74M 430.3K 18.16M
21/11/2009 16:33:05 17.74M 432.1K 18.16M
21/11/2009 16:34:05 17.73M 426.2K 18.15M
21/11/2009 16:35:05 17.74M 431.4K 18.16M
21/11/2009 16:36:05 17.74M 420.4K 18.15M
21/11/2009 16:37:05 17.74M 434.4K 18.16M
21/11/2009 16:38:05 17.74M 431.1K 18.16M
21/11/2009 16:39:05 17.74M 425.0K 18.15M
21/11/2009 16:40:05 14.48M 331.7K 14.80M
21/11/2009 16:41:05 17.74M 428.2K 18.16M

################################################## ##################
<16:41 to 21:20 monitored, but Snipped>
<Same STM'ed level of download/upload>
################################################## ##################

21/11/2009 21:20:05 17.75M 436.0K 18.18M
21/11/2009 21:21:05 17.74M 551.1K 18.28M
21/11/2009 21:22:05 17.72M 579.3K 18.29M
21/11/2009 21:23:05 17.74M 515.6K 18.24M
21/11/2009 21:24:05 15.46M 417.9K 15.87M
21/11/2009 21:25:05 11.65M 388.3K 12.03M
21/11/2009 21:26:05 12.82M 454.4K 13.27M
21/11/2009 21:27:05 13.50M 298.8K 13.79M
21/11/2009 21:28:05 13.93M 277.0K 14.20M
21/11/2009 21:29:05 13.65M 271.4K 13.91M
21/11/2009 21:30:05 14.03M 274.7K 14.30M
21/11/2009 21:31:05 14.46M 347.7K 14.80M
21/11/2009 21:32:05 13.99M 300.1K 14.28M
21/11/2009 21:33:05 14.01M 460.5K 14.46M
21/11/2009 21:34:05 15.09M 431.9K 15.51M
21/11/2009 21:35:05 12.64M 248.1K 12.88M
21/11/2009 21:36:05 13.96M 269.7K 14.22M
21/11/2009 21:37:05 14.03M 269.0K 14.30M
21/11/2009 21:38:05 14.25M 275.9K 14.52M
21/11/2009 21:39:05 8.29M 351.3K 8.63M
21/11/2009 21:40:06 14.22M 308.1K 14.53M
21/11/2009 21:41:06 36.15M 820.8K 36.96M
################################################## ##################
<=== Looks like STM expired
################################################## ##################
21/11/2009 21:42:06 46.24M 936.5K 47.15M
21/11/2009 21:43:06 48.80M 988.6K 49.76M
21/11/2009 21:44:06 56.19M 1.13M 57.32M
21/11/2009 21:45:06 58.49M 1.17M 59.66M
21/11/2009 21:46:06 36.61M 729.4K 37.32M
21/11/2009 21:47:06 47.64M 964.8K 48.58M
21/11/2009 21:48:06 55.89M 1.10M 56.98M
21/11/2009 21:49:06 50.12M 1.04M 51.16M
21/11/2009 21:50:06 49.42M 1.06M 50.48M

################################################## ##################
<21:50 to 01:20 monitored, but Snipped>
<Fluctuated between 21:50 and 01:20, but download rate still consistently above STM level through out the whole period.>
################################################## ##################

22/11/2009 01:20:06 67.39M 1.31M 68.71M
22/11/2009 01:21:06 68.97M 1.32M 70.29M
22/11/2009 01:22:06 69.18M 1.45M 70.63M
22/11/2009 01:23:06 69.71M 1.37M 71.09M
22/11/2009 01:24:06 71.49M 1.38M 72.86M
22/11/2009 01:25:06 69.74M 1.41M 71.14M
22/11/2009 01:26:06 69.13M 1.35M 70.48M
22/11/2009 01:27:06 66.64M 1.32M 67.96M
22/11/2009 01:28:06 66.19M 1.36M 67.54M
22/11/2009 01:29:06 69.41M 1.38M 70.79M
22/11/2009 01:30:06 47.84M 1.02M 48.86M
22/11/2009 01:31:06 17.72M 502.0K 18.21M
################################################## ##################
<=== Looks like wrongly STM'ed
################################################## ##################
22/11/2009 01:32:06 17.72M 456.9K 18.16M
22/11/2009 01:33:06 17.13M 412.9K 17.53M
22/11/2009 01:34:06 17.03M 402.6K 17.42M
22/11/2009 01:35:06 17.72M 436.2K 18.15M
22/11/2009 01:36:06 17.72M 430.1K 18.14M
22/11/2009 01:37:06 17.72M 427.4K 18.14M
22/11/2009 01:38:06 17.72M 428.7K 18.14M
22/11/2009 01:39:06 16.65M 379.2K 17.03M
22/11/2009 01:40:06 17.70M 432.7K 18.12M

################################################## ##################
<01:40 to 06:20 monitored, but snipped. Same download/upload rate between 01:40 to 06:20>
################################################## ##################

22/11/2009 06:20:14 17.74M 408.7K 18.14M
22/11/2009 06:21:14 17.74M 419.1K 18.15M
22/11/2009 06:22:14 17.74M 413.2K 18.14M
22/11/2009 06:23:14 17.74M 416.8K 18.14M
22/11/2009 06:24:14 17.74M 401.9K 18.13M
22/11/2009 06:25:14 17.66M 410.8K 18.06M
22/11/2009 06:26:14 17.74M 410.1K 18.14M
22/11/2009 06:27:14 17.74M 410.4K 18.14M
22/11/2009 06:28:14 17.74M 405.5K 18.13M
22/11/2009 06:29:14 51.49M 1.01M 52.50M
################################################## ##################
<=== Looks like STM expired
################################################## ##################
22/11/2009 06:30:14 72.15M 1.38M 73.53M
22/11/2009 06:31:14 31.87M 623.4K 32.48M
22/11/2009 06:32:14 71.65M 1.37M 73.02M
22/11/2009 06:33:14 71.38M 1.37M 72.75M
22/11/2009 06:34:14 71.24M 1.36M 72.59M
22/11/2009 06:35:14 70.96M 1.36M 72.32M
22/11/2009 06:36:14 71.48M 1.36M 72.85M
22/11/2009 06:37:14 60.33M 1.15M 61.48M
22/11/2009 06:38:14 42.26M 816.9K 43.06M
22/11/2009 06:39:14 70.04M 1.33M 71.38M
22/11/2009 06:40:14 71.56M 1.37M 72.93M

################################################## ##################
<06:40 to 14:50 monitored, but Snipped>
<Fluctuated between 06:40 and 14:50, but download rate still consistently above STM level through out the whole period. The same speeds during 10:00 to 15:00 downloading well in excess of 1500MB threshold (probably more than 2GB during any hour of that period), but still not STM'ed.>
################################################## ##################

22/11/2009 14:50:34 40.96M 827.9K 41.76M
################################################## ##################
<=== No STM even though downloaded more than 1500MB.
################################################## ##################
22/11/2009 14:51:34 34.62M 720.6K 35.33M
22/11/2009 14:52:34 30.32M 648.3K 30.95M
22/11/2009 14:53:34 24.10M 525.5K 24.62M
22/11/2009 14:54:34 25.86M 560.3K 26.41M
22/11/2009 14:55:34 29.39M 625.6K 30.00M
22/11/2009 14:56:34 48.87M 986.9K 49.84M
22/11/2009 14:57:34 52.56M 1.02M 53.58M
22/11/2009 14:58:34 41.63M 847.3K 42.46M
22/11/2009 14:59:34 48.53M 987.4K 49.49M
22/11/2009 15:00:34 36.38M 753.4K 37.11M
22/11/2009 15:01:34 29.15M 622.3K 29.76M
22/11/2009 15:02:34 33.38M 701.9K 34.07M
22/11/2009 15:03:34 21.20M 436.5K 21.63M
22/11/2009 15:04:34 48.57M 968.8K 49.51M
22/11/2009 15:05:34 53.09M 1.04M 54.13M

################################################## ##################
<15:05 to 16:00 monitored, but Snipped>
<Similar level of download/upload>
################################################## ##################

22/11/2009 16:00:34 53.92M 1.06M 54.98M
22/11/2009 16:01:34 34.16M 679.7K 34.83M
22/11/2009 16:02:34 50.04M 986.3K 51.01M
22/11/2009 16:03:34 55.73M 1.08M 56.81M
22/11/2009 16:04:34 52.52M 1.02M 53.54M
22/11/2009 16:05:34 60.00M 1.16M 61.16M
22/11/2009 16:06:34 64.08M 1.23M 65.32M
22/11/2009 16:07:34 63.78M 1.23M 65.01M
22/11/2009 16:08:34 61.05M 1.18M 62.22M
22/11/2009 16:09:34 46.31M 936.0K 47.22M
22/11/2009 16:10:34 44.82M 919.5K 45.72M
22/11/2009 16:11:34 46.71M 943.8K 47.63M
22/11/2009 16:12:34 53.25M 1.04M 54.28M
22/11/2009 16:13:34 37.21M 769.6K 37.97M
22/11/2009 16:14:34 46.14M 929.6K 47.04M
22/11/2009 16:15:34 48.87M 984.1K 49.83M
22/11/2009 16:16:34 17.71M 412.4K 18.12M
################################################## ##################
<=== STM'ed, ~750MB downloaded since 16:00.
################################################## ##################
22/11/2009 16:17:34 17.70M 402.6K 18.09M
22/11/2009 16:18:34 17.70M 406.8K 18.10M
22/11/2009 16:19:34 17.71M 412.5K 18.11M
22/11/2009 16:20:34 17.71M 404.2K 18.10M

[luvclub]

I could now confirm that the throttling problem that I was experiencing was finally resolved on the 7/12/09.

After requesting info on the reason behind the original fault I was told:

It seems as though there was a configuration error on your uBR and this has now been corrected.


Thanks for everyone who helped and I hope that my experience would help anyone in the future.

[Maggy]

Thank you for posting back with the info.:)