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View Full Version : How stable is 50 Meg?

davedarave01uk
13-11-2009, 18:46
Just had it installed on Tuesday and it went down yesterday at around 12pm, I phone VM who tell me I will have to wait till Monday 16th for a tech to come out. (Not pleased). Anyway it's just came back on hence why I'm here asking.... How stable is it.

Do people get cut off alot?

Still annoyed VM where gonna wait 5 days until they could fix it, BT where on the case straight away the last time I had a problem with them.

Thanks in advance.

Dave.
GordonD
13-11-2009, 20:24
Just had it installed on Tuesday and it went down yesterday at around 12pm, I phone VM who tell me I will have to wait till Monday 16th for a tech to come out. (Not pleased). Anyway it's just came back on hence why I'm here asking.... How stable is it.

Do people get cut off alot?

Still annoyed VM where gonna wait 5 days until they could fix it, BT where on the case straight away the last time I had a problem with them.

Thanks in advance.

Dave.

Never had any problems since installation a few months ago. It may just have been a local outage and nothing to be too concerned about, it's as reliable as the rest of the cable broadband. Only faster.
angy141
13-11-2009, 22:55
I had it installed last thurs and have had at least 1 cut of each day ,I had no trouble with 20mb netgear.
davedarave01uk
14-11-2009, 00:12
I had it installed last thurs and have had at least 1 cut of each day ,I had no trouble with 20mb netgear.

Spoke to my mate on Xbox live and he said he gets cut of daily:(
bubblegun
14-11-2009, 04:41
I had my issue with 50meg and India said it would be Monday before someone could come out.

We phoned UK support the next morning at 8am and we had someone out that same day and fixed the problem. He replaced a splitter and the modem in my case. Try UK support early morning is the moral of the story.
davedarave01uk
14-11-2009, 11:03
What's the number for the UK support?
Paul
14-11-2009, 11:28
150.
davedarave01uk
14-11-2009, 11:38
150.


Oh lol, I got through to some dude in the 50meg department who was from UK and he said Monday 16th was the earliest. It's back on now by itself but I think I'll still get them to check it out.
Peter_
14-11-2009, 13:06
What's the number for the UK support?
0800 052 0431 50Mb Support team.
davedarave01uk
14-11-2009, 13:17
0800 052 0431 50Mb Support team.

Thanks.
ss87
14-11-2009, 13:50
To be frank 50 meg is not stable. When it works it's great, I'm pretty much always getting the advertised speed as long as the other server is capable. I've had it since July and I've had complete blackout periods twice, the first one 8 days and the second one is similar and still not resolved. Both times I've forced them to downgrade me to 20 meg which I'm on now.
TheWood
14-11-2009, 18:09
I can honestly say ive been on 50mb for a number of months and never once had a problem with connection.

I get 5.7MB/sec on Giganew and am loving it!!

Im in Bradford btw.