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View Full Version : VBpx self installation help please!


woottsy
06-10-2009, 03:02
Hi, I got the vbox today along with wireless router and modem for the internet. I've set the internet up fine but the vbox keep's getting stuck at ap:52 when I turn it on.

I know its because its not been activated but for some reason I got no instructions with the box like I should have (which I know includes the phone no to ring to activate), nor have I got a welcome pack.

Has anyone got a number for activation apart from 0845 454 1111 because whenever I ring that number they don't understand what I need them to do, and have even arranged for an engineer to come out on the 13th october (which is too long!) when I know they would just get here, ring them up and activate the vbox.

Thanks

RobboEdin
06-10-2009, 09:50
Your best bet is to use the appropriate newsgroup (virginmedia.support.tv) and they will probably be able to help.