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View Full Version : 10mb Line is going insane.


The Jambo
04-10-2009, 15:57
Right, first of all, I've had the 10mb line for about 2 years now, for nearly all of those 2 years, speedtest.net has reported about 9.8mb/s download speed, and my download manager reported at least 9.5mb/s+.

However, now, the downloads never go faster than 8mb/s, and speedtest.net results vary from 1mb/s to 600mb/s. This is the same with most speed testing places I go to. While realworld speeds are between 6 and 8mbps.

Anyone have any ideas as to why?

webcrawler2050
04-10-2009, 16:00
Can you post power levels for upstream and downstream

192.168.100.1 root / root

The Jambo
04-10-2009, 17:20
Downstream Receive Power Level : 11.1 dBmV
Downstream SNR : 41.1 dB
Upstream transmit Power Level : 35.0 dBmV

AbyssUnderground
04-10-2009, 21:22
Downstream is too high. You need a tech to fix it.

semps
04-10-2009, 21:42
Im having similar difficulties with mine and was going to call virgin to get a engineer out:

Downstream Receive Power Level - 5.8 dBmV
Downstream SNR : 40.9 dB
Upstream transmit Power Level : 44.5 dBmV

Anyone any ideas?

Turkey Machine
04-10-2009, 21:45
Downstream power level's too low. Again the tech is required.

semps
04-10-2009, 22:08
What sort of level should it be?

Cheers for the quick reply :)

faisalabadi
04-10-2009, 22:10
mines slowed down aswell

---------- Post added at 21:10 ---------- Previous post was at 21:10 ----------

i think everyones got the problem

AbyssUnderground
04-10-2009, 22:11
+/- 5dBmV is the "reliable operating range" but closest to 0 is best and most stable, and some areas are more sensitive to this than others.

semps
04-10-2009, 22:17
Mines been slow now for weeks :( speeds vary from 0.5m to 2.5ish

Ill just call em up and see what they say

faisalabadi
04-10-2009, 22:30
thats the way 2 go

The Jambo
05-10-2009, 02:22
Thanks everyone for clearing this up. Quick question though, When calling virgin media, how do I go about getting an engineer out without jumping through the normal hoops?

I tried calling before for a similar problem, but the typical "Reset the router" and such took so long. Is a way anyone recommends to skip the hassle? or at least move to a level 2 engie?

Ignitionnet
05-10-2009, 10:20
+/- 5dBmV is the "reliable operating range" but closest to 0 is best and most stable, and some areas are more sensitive to this than others.

Hmm +/-8dBmV is very comfortable, and modems can work to +/-15dBmV, both conditional on SNR which in semps' case is very good.

semps
05-10-2009, 10:40
Managed to try another speed test this morning, and straight up to 9.8m :(

Anything I can do about this?