Phil-ntl
06-09-2009, 21:11
Rapidly losing the will to live........
Speedtest Result (http://www.speedtest.bbmax.co.uk/results.php?t=1252266640&v=7811282)
After having 4 days last week with no services at all, my 50mb has taken a dive yet again to sub 2mb downstream. Having Spoken to Bangalore, they insist it is a problem with my equipment and have booked a tech. Problem is earliest available is for this coming friday.
Can anyone see any issues here that would point to it being my end, or is it, as i suspect, a networks issue:
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=17ms TTL=118
Reply from 212.58.224.138: bytes=32 time=17ms TTL=118
Reply from 212.58.224.138: bytes=32 time=16ms TTL=118
Reply from 212.58.224.138: bytes=32 time=15ms TTL=118
Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 17ms, Average = 16ms
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 7 ms 7 ms clif-cmts-08-lback-20.network.virginmedia.net [8
2.25.208.1]
3 9 ms 7 ms 7 ms nott-t3core-1a-ge-310-2334.network.virginmedia.n
et [62.255.229.5]
4 8 ms 11 ms 7 ms lee-bb-a-as0-0.network.virginmedia.net [213.105.
174.169]
5 11 ms 11 ms 11 ms man-bb-b-as3-0.network.virginmedia.net [213.105.
175.142]
6 11 ms 11 ms 11 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
7 16 ms 15 ms 15 ms gfd-bb-b-ae1-0.network.virginmedia.net [213.105.
175.146]
8 15 ms 15 ms 15 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
9 16 ms 15 ms 15 ms 212.58.239.249
10 17 ms 15 ms 15 ms 212.58.238.149
11 14 ms 15 ms 23 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 21 22 23 24
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) -0.50 -0.61 -1.03 -1.57
RxMER
(dB) 35.97 36.17 36.17 36.17
Correctable
Codewords 75 25 33 39
Uncorrectable
Codewords 312 280 251 280
Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 2 N/A N/A N/A
Frequency
(Hz) 47400000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 50.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
I should add that most of the other speedtests and a download or 2 from the gamefiles link give the same results, give or take a few kb either way.
Any help or advice appreciated please
Phil
Speedtest Result (http://www.speedtest.bbmax.co.uk/results.php?t=1252266640&v=7811282)
After having 4 days last week with no services at all, my 50mb has taken a dive yet again to sub 2mb downstream. Having Spoken to Bangalore, they insist it is a problem with my equipment and have booked a tech. Problem is earliest available is for this coming friday.
Can anyone see any issues here that would point to it being my end, or is it, as i suspect, a networks issue:
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=17ms TTL=118
Reply from 212.58.224.138: bytes=32 time=17ms TTL=118
Reply from 212.58.224.138: bytes=32 time=16ms TTL=118
Reply from 212.58.224.138: bytes=32 time=15ms TTL=118
Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 17ms, Average = 16ms
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 7 ms 7 ms clif-cmts-08-lback-20.network.virginmedia.net [8
2.25.208.1]
3 9 ms 7 ms 7 ms nott-t3core-1a-ge-310-2334.network.virginmedia.n
et [62.255.229.5]
4 8 ms 11 ms 7 ms lee-bb-a-as0-0.network.virginmedia.net [213.105.
174.169]
5 11 ms 11 ms 11 ms man-bb-b-as3-0.network.virginmedia.net [213.105.
175.142]
6 11 ms 11 ms 11 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.1
87.177]
7 16 ms 15 ms 15 ms gfd-bb-b-ae1-0.network.virginmedia.net [213.105.
175.146]
8 15 ms 15 ms 15 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
9 16 ms 15 ms 15 ms 212.58.239.249
10 17 ms 15 ms 15 ms 212.58.238.149
11 14 ms 15 ms 23 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 21 22 23 24
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) -0.50 -0.61 -1.03 -1.57
RxMER
(dB) 35.97 36.17 36.17 36.17
Correctable
Codewords 75 25 33 39
Uncorrectable
Codewords 312 280 251 280
Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 2 N/A N/A N/A
Frequency
(Hz) 47400000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 50.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
I should add that most of the other speedtests and a download or 2 from the gamefiles link give the same results, give or take a few kb either way.
Any help or advice appreciated please
Phil