uperkurk1
01-09-2009, 21:16
Hey guys. I'm having some problems with my 10MB virgin media connection, I have had my line for about 9 months now without a hitch until recently. I play some online multiplayers games such as call of duty 4. Basically when I go into a server and check my ping (latency) I goes from 34 (which is normal) to 500+ and it jumps back and fourth from 30 ish to sometimes 999. I can download with no problems, my average download speed is 600kbs to 1mb a second which is what I should be downloading at. I have tried unplugging my cable modem to reset it and still no joy. I did a full system restore incase I had a virus that was affecting my speed and still the same. My general internet is slow also but when I do a broadband speed test I get 9.8MB which is normal.
I have tried talking to someone from VM on the phone but there really not helping they say its ok from there end so it must be an issue on my end.
I was wondering if its possible to find out the IP to my virgin media cable modem so I can reset it manually or something? Any help would be greatly appreciated.
I have tried talking to someone from VM on the phone but there really not helping they say its ok from there end so it must be an issue on my end.
I was wondering if its possible to find out the IP to my virgin media cable modem so I can reset it manually or something? Any help would be greatly appreciated.