Rilman
26-08-2009, 22:41
Hi, I've been having intermittent disconnections with my 10Meg Virgin cable,
I use a Belkin router with the wife's laptop on wireless, I've tried disconnecting the router completely and just running a cable from my PC to the cable modem but it still happens,I've replaced the cable and had an engineer come and replace my cable box and check the levels after 6 phone calls to Virgin.
The disconnections are for a few seconds at a time and can happen every 2 to 30 minutes, its getting a bit annoying and the wife's moaning which is not a good thing for me, well sometimes it is, but not this time. ;)
Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 164
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 5.6 dBmV
Downstream SNR : 40.6 dB
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 37504000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 46.5 dBmV
Upstream Mini-Slot Size : 2
Cable Modem Information
Ambit
Model No: EO8C013.00
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9
Any help would be greatly appreciated.
I use a Belkin router with the wife's laptop on wireless, I've tried disconnecting the router completely and just running a cable from my PC to the cable modem but it still happens,I've replaced the cable and had an engineer come and replace my cable box and check the levels after 6 phone calls to Virgin.
The disconnections are for a few seconds at a time and can happen every 2 to 30 minutes, its getting a bit annoying and the wife's moaning which is not a good thing for me, well sometimes it is, but not this time. ;)
Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 164
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 5.6 dBmV
Downstream SNR : 40.6 dB
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 37504000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 46.5 dBmV
Upstream Mini-Slot Size : 2
Cable Modem Information
Ambit
Model No: EO8C013.00
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9
Any help would be greatly appreciated.