View Full Version : 50mb - yeah right!
lightbeats
16-08-2009, 01:00
So, after moving into a new house we thought we'd splash out and get the 50mb net service.
After the tech came round and fitted it all I was anxious to see what speeds I was getting.
After trying out numerous speed test sites I am getting <5mbs, yes <5mbs. A few of them produced <500kbs.
Now the dongle is constant 130mbs so it is not that limiting the speed, but the internet is just terrible considering what we are paying.
The dongle is the WN111v2, and the router is the WNR2000.
I don't know what is causing this but I will defiantly be calling VM up in the next few days.
I'm not the best with networking so does anyone want to tell me what could be causing this? And if you need any more information just tell me how to provide it.
webcrawler2050
16-08-2009, 01:09
Follow all these steps and provide as much details as possible..
http://www.cableforum.co.uk/board/94/33653957-simple-self-test-steps-will-assist.html#post34852254
lightbeats
16-08-2009, 01:35
Following your steps,
Router and Modem restarted after 20-30 wait time.
I am the only one currently using the net, getting speed tests of <1mbs on the 50mbs service. Connected using the WN111v2 Dongle provided which does not seem to be bottlenecking net speed in anyway.
Times wise, it's past 12 at night and i'm getting speeds 50x slower than advertised.
Average ping seems to be at 104ms to BBC.co.uk, although this was done using wi-fi. After trying this again a few more times the ping time fluctuates dramatically and did show 500ms+ on some.
The tracert to the bbc;
Tracing route to www.bbc.net.uk [212.58.251.195]
over a maximum of 30 hops:
1 10 ms 16 ms 16 ms 192.168.1.1
2 38 ms 16 ms 16 ms 10.5.160.1
3 38 ms 35 ms 13 ms osr01live-ge210.network.virginmedia.net [81.97.1
14.129]
4 61 ms 16 ms 32 ms osr01know-tenge71.network.virginmedia.net [62.30
.249.21]
5 49 ms 15 ms 16 ms lee-bb-a-ae1-0.network.virginmedia.net [195.182.
178.145]
6 16 ms 15 ms 32 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
7 32 ms 32 ms 83 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 49 ms 32 ms 33 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 24 ms 25 ms 33 ms 212.58.238.129
10 55 ms 32 ms 33 ms 212.58.239.58
11 21 ms 83 ms 33 ms www-vip.telhc.bbc.co.uk [212.58.251.195]
Trace complete.
I'm not even going to pretend I know what any of that means^^^
Downstream:
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 33 34 35 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) -1.39 -1.31 -0.81 N/A
RxMER
(dB) 34.35 34.08 34.21 N/A
Correctable
Codewords 12821 23387 17052 N/A
Uncorrectable
Codewords 288 972 253 N/A
Upstream:
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 3 N/A N/A N/A
Frequency
(Hz) 37504000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 42.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
Speed test (www.speedtest.net):
On the fastest in the land super duper 50mbs i'm getting *drum rolls* = 1.37down, 1.36up. Ping 31ms.
Firewalls? Anti virus e.t.c.
All switched off.
Which server are you testing with and also post results from speed test at top of this page.
webcrawler2050
16-08-2009, 01:51
Following your steps,
Router and Modem restarted after 20-30 wait time.
I am the only one currently using the net, getting speed tests of <1mbs on the 50mbs service. Connected using the WN111v2 Dongle provided which does not seem to be bottlenecking net speed in anyway.
Times wise, it's past 12 at night and i'm getting speeds 50x slower than advertised.
Average ping seems to be at 104ms to BBC.co.uk, although this was done using wi-fi. After trying this again a few more times the ping time fluctuates dramatically and did show 500ms+ on some.
The tracert to the bbc;
Tracing route to www.bbc.net.uk [212.58.251.195]
over a maximum of 30 hops:
1 10 ms 16 ms 16 ms 192.168.1.1
2 38 ms 16 ms 16 ms 10.5.160.1
3 38 ms 35 ms 13 ms osr01live-ge210.network.virginmedia.net [81.97.1
14.129]
4 61 ms 16 ms 32 ms osr01know-tenge71.network.virginmedia.net [62.30
.249.21]
5 49 ms 15 ms 16 ms lee-bb-a-ae1-0.network.virginmedia.net [195.182.
178.145]
6 16 ms 15 ms 32 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
7 32 ms 32 ms 83 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 49 ms 32 ms 33 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 24 ms 25 ms 33 ms 212.58.238.129
10 55 ms 32 ms 33 ms 212.58.239.58
11 21 ms 83 ms 33 ms www-vip.telhc.bbc.co.uk [212.58.251.195]
Trace complete.
I'm not even going to pretend I know what any of that means^^^
Downstream:
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 33 34 35 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) -1.39 -1.31 -0.81 N/A
RxMER
(dB) 34.35 34.08 34.21 N/A
Correctable
Codewords 12821 23387 17052 N/A
Uncorrectable
Codewords 288 972 253 N/A
Upstream:
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 3 N/A N/A N/A
Frequency
(Hz) 37504000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 42.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
Speed test (www.speedtest.net):
On the fastest in the land super duper 50mbs i'm getting *drum rolls* = 1.37down, 1.36up. Ping 31ms.
Firewalls? Anti virus e.t.c.
All switched off.
Are you able to do this, with no Wifi and an ethernet direct into the VM modem? and do all the tests again... how about, the model of your Wifi Modem and are you using a built in Wifi card or a dongle, if you know the models and make, might help aswell..
lightbeats
16-08-2009, 01:58
I am not able to try this with just ethernet cables directly into the modem at this time, I've already had it moved to the front room to do this once today, however I should of tried some speed tests then. The Dongle used is the WN111v2 from netgear, and the router is the WNR2000... not sure about the modem but its the VM 50mb special one.
And as for the speed test at the top of this page:
Sun, 16 Aug 2009 02:33:57 GMT
Test 1: 1024K took 5235 ms = 195.6 KB/sec, approx 1612 Kbps, 1.57 Mbps
Test 2: 1024K took 7621 ms = 134.4 KB/sec, approx 1107 Kbps, 1.08 Mbps
Test 3: 1024K took 6358 ms = 161.1 KB/sec, approx 1327 Kbps, 1.3 Mbps
Test 4: 2048K took 7713 ms = 265.5 KB/sec, approx 2188 Kbps, 2.14 Mbps
Overall Average Speed = approx 1559 Kbps, 1.52 Mbps
I have ordered a pci card which should come soon but with these speeds I doubt it will make that much of a difference especially seeing how this dongle seems to be a pretty good quality n-model thing. We would of loved to have 4 ethernet cables run all about the house but due to room layouts and the fact its a rented student house we decided against mass drilling and carpet ripping.
webcrawler2050
16-08-2009, 02:02
I am not able to try this with just ethernet cables directly into the modem at this time, I've already had it moved to the front room to do this once today, however I should of tried some speed tests then. The Dongle used is the WN111v2 from netgear, and the router is the WNR2000... not sure about the modem but its the VM 50mb special one.
And as for the speed test at the top of this page:
Sun, 16 Aug 2009 02:33:57 GMT
Test 1: 1024K took 5235 ms = 195.6 KB/sec, approx 1612 Kbps, 1.57 Mbps
Test 2: 1024K took 7621 ms = 134.4 KB/sec, approx 1107 Kbps, 1.08 Mbps
Test 3: 1024K took 6358 ms = 161.1 KB/sec, approx 1327 Kbps, 1.3 Mbps
Test 4: 2048K took 7713 ms = 265.5 KB/sec, approx 2188 Kbps, 2.14 Mbps
Overall Average Speed = approx 1559 Kbps, 1.52 Mbps
Speed test is stupidly slow - shouldnt be as bad as that, however, we all know how bad speed tests can be..
Could you in cmd once more please, type this netstat -a and paste the results..
Power levels are all fine aswell.
Wireless Speeds
* 802.11b: 1, 2, 5.5, 11 Mbps
* 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
* 802.11n draft: 6, 6.5, 13, 13.5, 19.5, 26, 27, 39, 40.5, 53, 54, 58.5, 65, 78, 81, 104, 108, 117, 121.5, 130, 135, 162, 216, 243, 270, 300 Mbps (300 Mbps when used with WNR834M & WNR854T only)
* Improves network performance up to 50% when used with legacy 802.11b/g wireless routers
This could be a problem
lightbeats
16-08-2009, 02:14
C:\Users\Rob>netstat -a
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:135 Rob-PC:0 LISTENING
TCP 0.0.0.0:445 Rob-PC:0 LISTENING
TCP 0.0.0.0:554 Rob-PC:0 LISTENING
TCP 0.0.0.0:2869 Rob-PC:0 LISTENING
TCP 0.0.0.0:3390 Rob-PC:0 LISTENING
TCP 0.0.0.0:5357 Rob-PC:0 LISTENING
TCP 0.0.0.0:10243 Rob-PC:0 LISTENING
TCP 0.0.0.0:49152 Rob-PC:0 LISTENING
TCP 0.0.0.0:49153 Rob-PC:0 LISTENING
TCP 0.0.0.0:49154 Rob-PC:0 LISTENING
TCP 0.0.0.0:49155 Rob-PC:0 LISTENING
TCP 0.0.0.0:49156 Rob-PC:0 LISTENING
TCP 192.168.1.3:139 Rob-PC:0 LISTENING
TCP 192.168.1.3:49601 84.53.178.121:http CLOSE_WAIT
TCP 192.168.1.3:51351 server1:http TIME_WAIT
TCP 192.168.1.3:51352 server1:http TIME_WAIT
TCP 192.168.1.3:51353 server1:http TIME_WAIT
TCP 192.168.1.3:51354 server1:http TIME_WAIT
TCP 192.168.1.3:51355 server1:http TIME_WAIT
TCP 192.168.1.3:51356 server1:http TIME_WAIT
TCP 192.168.1.3:51357 server1:http TIME_WAIT
TCP 192.168.1.3:51358 server1:http TIME_WAIT
TCP 192.168.1.3:51359 server1:http TIME_WAIT
TCP 192.168.1.3:51360 wy-in-f165:http TIME_WAIT
TCP 192.168.1.3:51361 server1:http TIME_WAIT
TCP 192.168.1.3:51362 server1:http TIME_WAIT
TCP 192.168.1.3:51363 server1:http TIME_WAIT
TCP 192.168.1.3:51364 server1:http TIME_WAIT
TCP 192.168.1.3:51365 server1:http TIME_WAIT
TCP 192.168.1.3:51366 wy-in-f165:http TIME_WAIT
TCP 192.168.1.3:51367 ww-in-f154:http TIME_WAIT
TCP 192.168.1.3:51368 server1:http TIME_WAIT
TCP 192.168.1.3:51369 server1:http TIME_WAIT
TCP 192.168.1.3:51370 server1:http TIME_WAIT
TCP 192.168.1.3:51371 ww-in-f154:http ESTABLISHED
TCP 192.168.1.3:51372 ww-in-f154:http ESTABLISHED
TCP 192.168.1.3:51373 server1:http TIME_WAIT
TCP 192.168.1.3:51375 server1:http TIME_WAIT
TCP 192.168.1.3:51377 server1:http TIME_WAIT
TCP 192.168.1.3:51378 server1:http TIME_WAIT
TCP 192.168.1.3:51379 216.73.84.17:http TIME_WAIT
TCP 192.168.1.3:51380 server1:http TIME_WAIT
TCP 192.168.1.3:51381 server1:http TIME_WAIT
TCP 192.168.1.3:51382 server1:http TIME_WAIT
TCP 192.168.1.3:51383 server1:http TIME_WAIT
TCP 192.168.1.3:51384 server1:http TIME_WAIT
TCP 192.168.1.3:51385 server1:http TIME_WAIT
TCP 192.168.1.3:51386 server1:http TIME_WAIT
TCP 192.168.1.3:51387 server1:http TIME_WAIT
TCP 192.168.1.3:51388 server1:http TIME_WAIT
TCP 192.168.1.3:51389 server1:http TIME_WAIT
TCP 192.168.1.3:51390 server1:http TIME_WAIT
TCP 192.168.1.3:51391 server1:http TIME_WAIT
TCP 192.168.1.3:51392 server1:http TIME_WAIT
TCP 192.168.1.3:51393 server1:http TIME_WAIT
TCP 192.168.1.3:51394 server1:http TIME_WAIT
TCP 192.168.1.3:51395 server1:http TIME_WAIT
TCP 192.168.1.3:51396 server1:http TIME_WAIT
TCP 192.168.1.3:51397 server1:http TIME_WAIT
TCP 192.168.1.3:51398 server1:http TIME_WAIT
TCP 192.168.1.3:51399 server1:http TIME_WAIT
TCP 192.168.1.3:51400 server1:http TIME_WAIT
TCP 192.168.1.3:51401 server1:http TIME_WAIT
TCP 192.168.1.3:51402 server1:http TIME_WAIT
TCP 192.168.1.3:51404 server1:http TIME_WAIT
TCP 192.168.1.3:51405 server1:http TIME_WAIT
TCP 192.168.1.3:51406 server1:http TIME_WAIT
TCP 192.168.1.3:51407 server1:http TIME_WAIT
TCP 192.168.1.3:51408 server1:http TIME_WAIT
TCP 192.168.1.3:51409 server1:http TIME_WAIT
TCP 192.168.1.3:51410 server1:http TIME_WAIT
TCP 192.168.1.3:51412 server1:http TIME_WAIT
TCP 192.168.1.3:51413 server1:http TIME_WAIT
TCP 192.168.1.3:51414 server1:http TIME_WAIT
TCP 192.168.1.3:51415 server1:http TIME_WAIT
TCP 192.168.1.3:51416 server1:http TIME_WAIT
TCP 192.168.1.3:51417 server1:http TIME_WAIT
TCP 192.168.1.3:51418 server1:http TIME_WAIT
TCP 192.168.1.3:51419 server1:http TIME_WAIT
TCP 192.168.1.3:51420 server1:http TIME_WAIT
TCP 192.168.1.3:51421 server1:http TIME_WAIT
TCP 192.168.1.3:51422 server1:http TIME_WAIT
TCP 192.168.1.3:51423 server1:http TIME_WAIT
TCP 192.168.1.3:51424 server1:http TIME_WAIT
TCP 192.168.1.3:51425 server1:http TIME_WAIT
TCP 192.168.1.3:51426 server1:http TIME_WAIT
TCP 192.168.1.3:51428 213.251.139.21:http TIME_WAIT
TCP 192.168.1.3:51429 wy-in-f101:http TIME_WAIT
TCP 192.168.1.3:51430 wy-in-f101:http ESTABLISHED
TCP [::]:135 Rob-PC:0 LISTENING
TCP [::]:445 Rob-PC:0 LISTENING
TCP [::]:554 Rob-PC:0 LISTENING
TCP [::]:2869 Rob-PC:0 LISTENING
TCP [::]:3390 Rob-PC:0 LISTENING
TCP [::]:3587 Rob-PC:0 LISTENING
TCP [::]:5357 Rob-PC:0 LISTENING
TCP [::]:10243 Rob-PC:0 LISTENING
TCP [::]:49152 Rob-PC:0 LISTENING
TCP [::]:49153 Rob-PC:0 LISTENING
TCP [::]:49154 Rob-PC:0 LISTENING
TCP [::]:49155 Rob-PC:0 LISTENING
TCP [::]:49156 Rob-PC:0 LISTENING
UDP 0.0.0.0:123 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:5004 *:*
UDP 0.0.0.0:5005 *:*
UDP 0.0.0.0:5355 *:*
UDP 0.0.0.0:49152 *:*
UDP 0.0.0.0:58396 *:*
UDP 0.0.0.0:59688 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:44301 *:*
UDP 127.0.0.1:45301 *:*
UDP 127.0.0.1:58549 *:*
UDP 127.0.0.1:64686 *:*
UDP 192.168.1.3:137 *:*
UDP 192.168.1.3:138 *:*
UDP 192.168.1.3:1900 *:*
UDP 192.168.1.3:64685 *:*
UDP [::]:123 *:*
UDP [::]:500 *:*
UDP [::]:3540 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:4500 *:*
UDP [::]:5004 *:*
UDP [::]:5005 *:*
UDP [::]:5355 *:*
UDP [::]:49153 *:*
UDP [::]:58397 *:*
UDP [::]:59689 *:*
UDP [::1]:1900 *:*
UDP [::1]:64684 *:*
UDP [fe80::44d0:8bae:1284:f6ad%16]:1900 *:*
UDP [fe80::44d0:8bae:1284:f6ad%16]:64683 *:*
There we go, sorry if i've posted more than needed. I've never really understood much about networking or what any of this information means, so thanks a lot in advance, much appreciated.
Also regarding the above post, I had a look through the router settings and it is default wireless mode settings are at:
Channel: Auto
Up to: 145mb (it does say in the info panel that "The default is "Up to 145Mbps", which allows all 11b and 11g and 11n wireless stations.")
So, after moving into a new house we thought we'd splash out and get the 50mb net service.
After the tech came round and fitted it all I was anxious to see what speeds I was getting.
After trying out numerous speed test sites I am getting <5mbs, yes <5mbs. A few of them produced <500kbs.
Now the dongle is constant 130mbs so it is not that limiting the speed, but the internet is just terrible considering what we are paying.
The dongle is the WN111v2, and the router is the WNR2000.
I don't know what is causing this but I will defiantly be calling VM up in the next few days.
I'm not the best with networking so does anyone want to tell me what could be causing this? And if you need any more information just tell me how to provide it.
Did the Tech set up the TCP IP software? Have you set your network card to full duplex?? Have you updated your drivers in your network card? All these were an issue when I had problems a few weeks ago. I installed a new network card and everything was fine, speeds back up to 45MBPS, on my laptop with a dongle it was higher for some reason.
lightbeats
16-08-2009, 12:24
Well funny you should say that, he came plugged stuff in, attempted to load a driver from a disc on my pc, which is running Windows 7, which it wasn't the right driver. After rebooting my pc locked up on the bios without the ability to press any key to boot settings.
So by this point he was ringing tech support and you could tell he was getting a bit nervous at the thought of maybe messing up my pc. I did manage to eventually get the pc to boot at which point he made his exit.
So no, the router and modem are basically default settings although since then i've changed the SSID and added a wireless key for security.
Hegemony
16-08-2009, 18:53
So, after moving into a new house we thought we'd splash out and get the 50mb net service.
After the tech came round and fitted it all I was anxious to see what speeds I was getting.
After trying out numerous speed test sites I am getting <5mbs, yes <5mbs. A few of them produced <500kbs.
Be a bit more specific when using Mb as people can confuse you for saying MB which would then suggest your getting the right speed, Mb= Megabits and MB=Mega Bytes. :)
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