Speed drop, usually evenings.

[KungFuKitty]

Hi guys :)
Just wondering if you could check my specs as i'm getting low speed as usual around evening times, guessing it's over subscription to network (which nothin' i can do AFAIK) but if you could have a look anyway just to confirm my suspicion i'd be most grateful :tu:

Speedtest Results:

http://speed.io/pics/2295/6215/speed.io.png (http://www.speed.io)

https://www.cableforum.co.uk/images/local/2009/08/36.png (http://www.speedtest.net)

CF Speedtest ~
Thu, 06 Aug 2009 21:14:02 GMT

Test 1: 1024K took 713 ms = 1436.2 KB/sec, approx 11834 Kbps, 11.56 Mbps
Test 2: 1024K took 849 ms = 1206.1 KB/sec, approx 9938 Kbps, 9.71 Mbps
Test 3: 1024K took 960 ms = 1066.7 KB/sec, approx 8790 Kbps, 8.58 Mbps
Test 4: 2048K took 1376 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps

Overall Average Speed = approx 10707 Kbps, 10.46 Mbps


Signals:


CABLE MODEM

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 5
Downstream Frequency : 339000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 8.3 dBmV
Downstream SNR : 40.8 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 36.0 dBmV
Upstream Mini-Slot Size : 2

Modem:
Ambit 256
Router:
Linksys WRT54GL // Wired through Ethernet // Firmware ~ Tomato V1.25
Package:
Virgin Media Broadband XL 20mb
OS:
Vista SP2 // XP SP3

Same deal wired through router or straight to pc from modem and have also tried other router, have several computers so it's not a problem with them either or OS, same goes for firewall/AV on or off.
Cheers for looking guys, this is from Bristol BS5 area if anything known about over-sub network in that area? Also just side note my Upload is pretty much spot on consistantly it's just the download that has probs, thanks again :)
- KFK :tu:

[xocemp]

Levels are ok.

Your power levels are fine so you need to call.
Fault on 151 option 2 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.

[KungFuKitty]

Cheers mate for the check :tu:
Was that quote from Moldova directed @ me about calling it in? I really wouldn't know what to say to them, they always spend half hour figuring out that like i said "it's nothing wrong my end" dunno what to do :/
- Kfk

[sollp]

The downstream levels are to high, should be between -3 and +3 ish, the upstream level is to low ideally about 40-50dB Max.

[xocemp]

Yeah call in, give them your power levels and tell them you suffer slower speeds in the evening. You can then ask if there is high downstream utilization in the evenings.

@ sollp
http://www.cableforum.co.uk/board/430166-post1.html

[sollp]

Yeah call in, give them your power levels and tell them you suffer slower speeds in the evening. You can then ask if there is high downstream utilization in the evenings.

@ sollp
http://www.cableforum.co.uk/board/430166-post1.html

Thanks I'm fully aware of the cable modems spec,s.

[Peter_]

Cheers mate for the check :tu:
Was that quote from Moldova directed @ me about calling it in? I really wouldn't know what to say to them, they always spend half hour figuring out that like i said "it's nothing wrong my end" dunno what to do :/
- Kfk
I would have said the same best to call in as that is sound advice.;)

[KungFuKitty]

Yeah call in, give them your power levels and tell them you suffer slower speeds in the evening. You can then ask if there is high downstream utilization in the evenings.


Okay will do xocemp, thanks again :) Cheers to sollp and Moldova also :tu:
Will call monday as fairly busy today / weekend. I'll say about my power levels and the high down utilization too, hopefully they don't just tell me "it's fine" ..i'll post back monday on progress :)
- Kfk

Edit: Quick test result @ 13:44pm
http://speed.io/pics/2297/2645/speed.io.png (http://www.speed.io)
Off-peak usually fine see? :)

[grohnautorsten]

Hi, are you in the Newcastle-North Tyneside area by any chance. Quite a few people are having the same problems. PM if you live in the area as I am collecting information for technical support.

[KungFuKitty]

Hi, are you in the Newcastle-North Tyneside area by any chance. Quite a few people are having the same problems. PM if you live in the area as I am collecting information for technical support.
Nope mate, Bristol here.