View Full Version : Very slow 50MB Speed
As you can see I'm not getting no where near my 50meg. Any ideas??
Just ran a 2nd test and got this. https://www.cableforum.co.uk/images/local/2009/07/28.png (http://www.speedtest.net)
DigitalShadow
24-07-2009, 15:37
Try the London server and report your findings
Sephiroth
24-07-2009, 15:46
Try the London server and report your findings
Very sound advice. I live near Maidenhead but now use the London server because M'head reports 1/3 the speed of London.
DigitalShadow
24-07-2009, 15:50
to OP I also presume you have ruled out other sources of bandwidth usage, or if on wireless any interference or the connection defaulting to 802.11g?
Try the London server and report your findings
Still not good https://www.cableforum.co.uk/images/local/2009/07/26.png (http://www.speedtest.net)
Done via the London server https://www.cableforum.co.uk/images/local/2009/07/27.png (http://www.speedtest.net)
DigitalShadow
24-07-2009, 15:54
That is the Manchester Server, try hovering over the maidenhead one, and a popup will appear, then select london instead of maidenhead.
That is the Manchester Server, try hovering over the maidenhead one, and a popup will appear, then select london instead of maidenhead.
see above.
DigitalShadow
24-07-2009, 15:58
Cheers, at least we now have a fair few baseline tests to work with :)
Have you checked power levels on your modem?
Have you also ruled out other things.. are you using wireless?
Sephiroth
24-07-2009, 16:00
London's got big storms at the moment. Screws any satellite feeds.
Cheers, at least we now have a fair few baseline tests to work with :)
Have you checked power levels on your modem?
Have you also ruled out other things.. are you using wireless?
I using a netgear router supplied by Virgin Media I'm not wireless.
I using a netgear router supplied by Virgin Media I'm not wireless.
Switch off modem and router, connect the modem directly to the computer and see what results you get.
Also:
Go to http://192.168.100.1 Username: root, Password: root
Post your downstream and upstream pages
well i hope mine will not be that bad im getting installed next friday to 50mbit and im in basingstoke...10-20 mbit is really bad here , they tell me this will solve my problem as it is on a new system.(we will see) .....im at 1.5 mbit as i speak not bad out of 20mbit my friends have the same problem here as well....hope you get it sorted as i think we might come under same place winnersh....
DigitalShadow
24-07-2009, 16:19
Kindly Provided by forum user "AbyssUnderground"
2GB Test for 50Mbps customers (on 100Mbps conn.):
ftp://test:test@osba.co.uk/2gb-test-file.bin Use an FTP client for a reliable test.
Server Bandwidth:Here (http://www.osba.co.uk/graphs/graph-large.php?id=2&subid=0)
I just opened 4 downloads of that file at the same time and maxed my 50Mbit, try the same and see what your total download speed is.
Sephiroth
24-07-2009, 16:29
My 20Mb/s service from RG41 (Winnersh) is running at around 18Mb/s.
Switch off modem and router, connect the modem directly to the computer and see what results you get.
Also:
Go to http://192.168.100.1 Username: root, Password: root
Post your downstream and upstream pages
Got this.
well i hope mine will not be that bad im getting installed next friday to 50mbit and im in basingstoke...10-20 mbit is really bad here , they tell me this will solve my problem as it is on a new system.(we will see) .....im at 1.5 mbit as i speak not bad out of 20mbit my friends have the same problem here as well....hope you get it sorted as i think we might come under same place winnersh....
I'd cancel it if i were you over this past week I've had nothing but trouble and VM will not sort it out, they reckon there's no problem with my download speed. I've just done another speed test and got this. Not bad for 50meg is it?
https://www.cableforum.co.uk/images/local/2009/07/23.png (http://www.speedtest.net)
Ignitionnet
24-07-2009, 21:32
There may be hope. Mine appears fixed now, touch wood.
DigitalShadow
24-07-2009, 21:47
Mine has been rock solid from the get go, and my us is currently at
Power Level
(dBmV) 58.21
Your power levels look OK to me Nidge, someone else should be able to confirm. Sorry about the late reply wireless network has been doing my head in and have no access to the wired pc at the minute as it's being healthchecked at PC World. I'd suggest you either post on the newsgroup or ring the 50mb support number, i'll post it in a sec once i've found it.
Here, from one of Moldova's posts:
50Mb support line number.
0800 052 0431
Do not call if not 50Mb as you will be asked to hang up as the is no facility to transfer you...
DigitalShadow
24-07-2009, 22:08
...healthchecked at PC World...
Suggest you watch this here (http://www.youtube.com/watch?v=qiuYGXGGcmc)
Suggest you watch this here (http://www.youtube.com/watch?v=qiuYGXGGcmc)
I'll watch it in full in a bit, I pay £6 a month and before it goes in it's always been recovered fully so they don't have to have it in for days tweaking stuff so i aint too worried.
DigitalShadow
24-07-2009, 22:25
I wouldn't let another soul touch my PC, each to their own.
Hi, I got my installation on tues this week, top speeds up & down when the engineer left and after I had connected the wnr2000. Came home from work yesterday evening(weds) to find speed had dropped dramatically to about 2mb/s. After pluging the pc straight into the c/modem speeds returned to normal. Many hours of testing (until 4:30am this morning) and tweaking left me with these conclusions....
1. This is a full duplex modem so set your lan card to 100 full duplex, not auto-negotiation and not half duplex.
2. In advanced wireless settings set speed to 54mb/s (anymore than that then the combined download/reciprocating upload will make all the other(
Lan connections) underperform)
3. On windows XP sp3 32bit, untick Qos box from your lan connection if ticked. The WNR2000 routers Qos is better has has more configurable options.
4.Go to attached devices and make a note of your pc's mac address as it appears in the routers list, also which lan slot it is plugged into.
4.On the WNR2000 set tick Qos option, Set maximum upload to 2mbs. Go
into the Priorty list and a)Set your lan connection (should come up as Primary connection in the list, lan slot 1-4) to Highest priority, click apply.
Then pick the priority drop down list and set it to MAC address. Put in the discription box the name of your pc or something that will identify it to you as your pc's mac address, then put the value of the MAC address which you took note of earlier, in the boxes, set priorty to highest and then click the "add" radio button below.
Go through the application list and delete any that you dont use or will be unlikely to use. Msn messenger and or Yahoo messenger set to normal.
Skype or IP telephony leave at highest. Set all other connections to normal then click apply. Click apply again when it returns to the front page.
You are good to go.
The below speed test is with 2 wireless xp 32 pc's, 2 wired xp 32 pc's and 1 ubuntu ultimate edition 2.1 pc attached, also wired.
All under load.
https://www.cableforum.co.uk/images/local/2009/07/22.png (http://www.speedtest.net)
Just a quick update folks, had an engineer visit just now and it's something to do with my machine, he did a download test on his laptop and got 52meg, we hooked my machine up and it went down to 18meg. His job was done and left me to it. Anyone got any ideas as to whats wrong?
Sephiroth
25-07-2009, 16:28
We need to get this under control - i.e. controlled conditions by way of some definite statements from you.
1/
Your PC is directly connected to your cable modem
2/
Your ethernet port is cable of 100Mb/sec or more as displayed on your network icon
3/
Your speedtest is not connected to Maidenhead!
4/
You are performing a second speedtest from:
http://www.broadbandspeedchecker.co.uk/
We may be asking questions later about your PC and what's running on it.
We need to get this under control - i.e. controlled conditions by way of some definite statements from you.
1/
Your PC is directly connected to your cable modem
2/
Your ethernet port is cable of 100Mb/sec or more as displayed on your network icon
3/
Your speedtest is not connected to Maidenhead!
4/
You are performing a second speedtest from:
http://www.broadbandspeedchecker.co.uk/
We may be asking questions later about your PC and what's running on it.
1. Yes.
2. Yes
3. London
4. Yes
From Speedtest.net
https://www.cableforum.co.uk/images/local/2009/07/20.png (http://www.speedtest.net)
From BB speedchecker
Sephiroth
26-07-2009, 09:44
Thanks for doing that.
Speedtest.net reported 13.65 Mb/s; BB Speed Checker reported 26.42 Mb/s.
As you're obviously aware, these are momentary snapshots that show you are not getting near to 50Mb/s.
After midnight and before 08:00 are good times to perform a sequence of tests and record the results.
We can then narrow things down. It'll either come to an area fault issue, a cable issue to your residence or an allocation issue where everything 50Mb/s converges on a single point.
By testing at a quiet hour (say 20 tests in short order), we can see whether or not you reach 50Mb/s. If there is wild fluctuation, we might conclude a fault.
Let us know.
1. Yes.
2. Yes
3. London
4. Yes
From Speedtest.net
https://www.cableforum.co.uk/images/local/2009/07/20.png (http://www.speedtest.net)
From BB speedchecker
Try this link below as it is what we would ask you to do if you called in.
http://www.virginmedia.com/testmyspeed/manual.php
Thanks for doing that.
Speedtest.net reported 13.65 Mb/s; BB Speed Checker reported 26.42 Mb/s.
As you're obviously aware, these are momentary snapshots that show you are not getting near to 50Mb/s.
After midnight and before 08:00 are good times to perform a sequence of tests and record the results.
We can then narrow things down. It'll either come to an area fault issue, a cable issue to your residence or an allocation issue where everything 50Mb/s converges on a single point.
By testing at a quiet hour (say 20 tests in short order), we can see whether or not you reach 50Mb/s. If there is wild fluctuation, we might conclude a fault.
Let us know.
When the engineer plugged his laptop into my modem he was getting 52MBPS+, when I plugged my machine into the modem it went right down to 15-20MBPS. There's an issue with my machine by the sounds of it.
When the engineer plugged his laptop into my modem he was getting 52MBPS+, when I plugged my machine into the modem it went right down to 15-20MBPS. There's an issue with my machine by the sounds of it.
Have you got your NIC set to Full Duplex as many people have them on Auto negotiation by default which can cause slower speeds.
Have you got your NIC set to Full Duplex as many people have them on Auto negotiation by default which can cause slower speeds.
How do I access that?
How do I access that?
If you are on XP then click this link.
http://www2.slac.stanford.edu/comp/winnt/faq/networking/NIC_speed.htm
The is also an executsble file available here from Intel. http://downloadcenter.intel.com/detail_desc.aspx?agr=y&DwnldID=6410
If you are on XP then click this link.
http://www2.slac.stanford.edu/comp/winnt/faq/networking/NIC_speed.htm
The is also an executsble file available here from Intel. http://downloadcenter.intel.com/detail_desc.aspx?agr=y&DwnldID=6410
I've set it to 100 full mode but still getting slow speeds like this https://www.cableforum.co.uk/images/local/2009/07/19.png (http://www.speedtest.net)
Sephiroth
26-07-2009, 10:17
Did the engineer do the same test as you? If not what did he do?
We can look at your PC next.
Are you on XP if so go to run > cmd > netstat -an >press enter and count how many established and listening connections you have listed.
Did the engineer do the same test as you? If not what did he do?
We can look at your PC next.
He did the same tests on the same sites.
---------- Post added at 10:29 ---------- Previous post was at 10:27 ----------
Are you on XP if so go to run > cmd > netstat -an >press enter and count how many established and listening connections you have listed.
9 Listening.
He did the same tests on the same sites.
Do the above if you are on XP Nidge.
Do the above if you are on XP Nidge.
I'm on XP mate
I'm on XP mate
I posted at the same same time as you, 9 listening is pretty clean for XP.
I posted at the same same time as you, 9 listening is pretty clean for XP.
I'm stuck I don't know what to do now??
I'm stuck I don't know what to do now??
Go to the control panel and click on System and cut and paste the description of your machine so we can see what processor, memory and service pack you are on.
Go to the control panel and click on System and cut and paste the description of your machine so we can see what processor, memory and service pack you are on.
Microsoft Windows XP
Professional
Version 2002
Service Pack 2
Registered to
User
Company
55274-640-5337911-23526
IntelR
Pentium R 4CPU 2.93GHZ
2.93GHZ 1.50GB of Ram
[Mod Edit (Rob M): As I understand it that site (and the username and password for it) were not intended for general public disclosure]
[Mod Edit (Rob M): As I understand it that site (and the username and password for it) were not intended for general public disclosure]
From that I got this.
File size transferred : 1.0 MB (1048576 bytes)
Total time taken : 4.92 seconds (4922 milliseconds)
Throughput : 213.0 KB/sec [Kilobyte-per-second]
= 0.21 MB/sec [Megabyte-per-second]
= 1704.0 Kbps [Kilobit-per-second]
= 1.7 Mbps [Megabit-per-second]
Try this http://80.3.144.194/speedtest/login.php
Username virgin
Password xxxxxxx
Does not work says Invalid username/password, please hit the BACK button in your browser.
works for nidge
---------- Post added at 11:01 ---------- Previous post was at 10:59 ----------
From that I got this.
File size transferred : 1.0 MB (1048576 bytes)
Total time taken : 4.92 seconds (4922 milliseconds)
Throughput : 213.0 KB/sec [Kilobyte-per-second]
= 0.21 MB/sec [Megabyte-per-second]
= 1704.0 Kbps [Kilobit-per-second]
= 1.7 Mbps [Megabit-per-second]
Try the 100.0MB size
Ignitionnet
26-07-2009, 11:03
Try this http://80.3.144.194/speedtest/login.php
Username xxxxx
Password xxxxxxxxxx
Realise you were trying to help mate but that's been kept fairly quiet for a while and may now be changed as the hits on it go up, it's not for public use.
Any chance you could take the login details out of your post, might be a bit late now though :(
works for nidge
Maybe down to area with the password being area specific.
Realise you were trying to help mate but that's been kept fairly quiet for a while and will now be changed as the hits on it go up, it's not for public use.
Any chance you could take the login details out of your post, might be a bit late now though :(
Cant off been that quite had it for months and who cares?yeh you
Sephiroth
26-07-2009, 11:04
From that I got this.
File size transferred : 1.0 MB (1048576 bytes)
Total time taken : 4.92 seconds (4922 milliseconds)
Throughput : 213.0 KB/sec [Kilobyte-per-second]
= 0.21 MB/sec [Megabyte-per-second]
= 1704.0 Kbps [Kilobit-per-second]
= 1.7 Mbps [Megabit-per-second]
I might be holding myself up to a degree of ridicule here, but I was brought up to multply MB/s by 10 to get Mb/s. True there's 8bits per byte but the packet overhead/red tape neatly brings this to an average of 10 bits/byte for file size conversion purposes.
What's certain is that a conversion rate of 8 bits/Byte does not give you the carried speed, only the effective speed in relation to the object being downloaded.
By my calculation, Nidge's download speed is c. 2.1Mb/s.
A minor point, perhaps when looking at why it's not 50Mb/s.
works for nidge
---------- Post added at 11:01 ---------- Previous post was at 10:59 ----------
Try the 100.0MB size
got this
File size transferred : 100.0 MB (104857600 bytes)
Total time taken : 22.97 seconds (22968 milliseconds)
Throughput : 4565.0 KB/sec [Kilobyte-per-second]
= 4.57 MB/sec [Megabyte-per-second]
= 36520.0 Kbps [Kilobit-per-second]
= 36.52 Mbps [Megabit-per-second]
---------- Post added at 11:07 ---------- Previous post was at 11:05 ----------
Is a format the best route to go down now?
I might be holding myself up to a degree of ridicule here, but I was brought up to multply MB/s by 10 to get Mb/s. True there's 8bits per byte but the packet overhead/red tape neatly brings this to an average of 10 bits/byte for file size conversion purposes.
What's certain is that a conversion rate of 8 bits/Byte does not give you the carried speed, only the effective speed in relation to the object being downloaded.
By my calculation, Nidge's download speed is c. 2.1Mb/s.
A minor point, perhaps when looking at why it's not 50Mb/s.
The third paragraph says multiply by 8 on Virgins own site.
http://www.virginmedia.com/testmyspeed/manual.php
Ignitionnet
26-07-2009, 11:12
I might be holding myself up to a degree of ridicule here, but I was brought up to multply MB/s by 10 to get Mb/s. True there's 8bits per byte but the packet overhead/red tape neatly brings this to an average of 10 bits/byte for file size conversion purposes.
What's certain is that a conversion rate of 8 bits/Byte does not give you the carried speed, only the effective speed in relation to the object being downloaded.
By my calculation, Nidge's download speed is c. 2.1Mb/s.
A minor point, perhaps when looking at why it's not 50Mb/s.
The 50Mbit service is overcapped to 53Mbit to take account of overheads hence why you'll see people with services running properly reporting 48 - 50Mbit of actual throughput.
The speedtest there is showing numbers after overheads so effective rate, it just times a download and gives numbers based on that so the conversion between kB and kb is all 8s.
I know what you're saying though totally, but doesn't apply on those numbers, would only apply when thinking if you're getting the correct speed for the subscribed service.
Cant off been that quite had it for months and who cares?yeh you
*Sigh* It was passworded for a reason in the first place, too many people using it, and no need to be obnoxious and childish. I politely asked you to remove the info was all.
Is a format the best route to go down now?
Be careful of formatting your PC as many people wipe their drivers in error, restoring to factory setting would be a better bet, just google how to do it with your make and model of PC.
Be careful of formatting your PC as many people wipe their drivers in error, restoring to factory setting would be a better bet, just google how to do it with your make and model of PC.
Just tired to restore it and it will only let me go back to yesterday.
Just tired to restore it and it will only let me go back to yesterday.
No thats a restore point which just takes you to an earlier time, what I meant was a restoring the PC to factory settings which will take it back to its default factory settings and require you to reinstall all the software you use at present.
If you have anything on your PC you need then burn it onto a disk beforehand or you will lose it.
Just google how to restore ( your PC model name here ) to factory settings and follow the instructions.
No thats a restore point which just takes you to an earlier time, what I meant was a restoring the PC to factory settings which will take it back to its default factory settings and require you to reinstall all the software you use at present.
If you have anything on your PC you need then burn it onto a disk beforehand or you will lose it.
Just google how to restore ( your PC model name here ) to factory settings and follow the instructions.
I only did a format the other week so I think a restore is not the way to go at the moment.
---------- Post added at 11:36 ---------- Previous post was at 11:34 ----------
No thats a restore point which just takes you to an earlier time, what I meant was a restoring the PC to factory settings which will take it back to its default factory settings and require you to reinstall all the software you use at present.
If you have anything on your PC you need then burn it onto a disk beforehand or you will lose it.
Just google how to restore ( your PC model name here ) to factory settings and follow the instructions.
What do you think to the system details I posted?
Sephiroth
26-07-2009, 11:59
....The speedtest there is showing numbers after overheads so effective rate, it just times a download and gives numbers based on that so the conversion between kB and kb is all 8s.
I know what you're saying though totally, but doesn't apply on those numbers, would only apply when thinking if you're getting the correct speed for the subscribed service.....
Well that's what this thread is really about - the correct speed for the subscribed service. That's what all the threads are about! The effective rate must include the overheads because they are carried. I don't see how there can be any argument about it even if the VM web site says multiply by 8. That is not the professional way to do things.
---------- Post added at 11:59 ---------- Previous post was at 11:55 ----------
Just tired to restore it and it will only let me go back to yesterday.
I wouldn't do that at all at this stage - up to you though. What did the NETSTAT report show or did I miss it somewhere?
Well that's what this thread is really about - the correct speed for the subscribed service. That's what all the threads are about! The effective rate must include the overheads because they are carried. I don't see how there can be any argument about it even if the VM web site says multiply by 8. That is not the professional way to do things.
---------- Post added at 11:59 ---------- Previous post was at 11:55 ----------
I wouldn't do that at all at this stage - up to you though. What did the NETSTAT report show or did I miss it somewhere?
Got 9 listening on the nestat.
Sephiroth
26-07-2009, 12:45
Got 9 listening on the nestat.
It might be interesting to see the whole Netstat report.
Ignitionnet
26-07-2009, 12:56
Well that's what this thread is really about - the correct speed for the subscribed service. That's what all the threads are about! The effective rate must include the overheads because they are carried. I don't see how there can be any argument about it even if the VM web site says multiply by 8. That is not the professional way to do things.
Understood but in this case the over capping takes most of the overheads. It's possible to achieve 48 - 50Mbps of actual throughput on 50Mbit.
If service is working perfectly you can usually drag about 120kB out of every Mbit. That's based on experience using VM services since getting 72kB/s on the 600k service, 120kB/s on 1Mbit, 360kB/s on 3Mbit, etc ;)
No comment on the VM website, it says a lot of things :)
It might be interesting to see the whole Netstat report.
Here you go.
Sephiroth
26-07-2009, 13:04
Understood but in this case the over capping takes most of the overheads. It's possible to achieve 48 - 50Mbps of actual throughput on 50Mbit.
The over-capping is irrelevant when you're not running anywhere near the contracted cap.
Ignitionnet
26-07-2009, 13:06
The over-capping is irrelevant when you're not running anywhere near the contracted cap.
But very relevant from the point of view of expectations of the service. 1.7 or 2Mbit is seriously broken 50Mbit :)
Anyway *butts out as has nothing to offer as a solution to the OP apart from trying another machine and ethernet cables to eliminate everything up to modem.
The Netstat is boring, showing nothing apart from that Nidge you are checking your POP3 email, you're logged onto MSN, and you're browsing the web. Nothing untoward ;)
I've just changed the Attenuator, the engineer put a 3DB one on yesterday, there was a 4DB one before, I've put the 4DB one back in and the speed has increases slightly.
Have you got antivirus firewall on??????
Sephiroth
26-07-2009, 14:49
But very relevant from the point of view of expectations of the service. 1.7 or 2Mbit is seriously broken 50Mbit :)
Er, no. Sure 1.7 or 2Mb/s is seriously poor - just as I said. Thus the over-capping at 50 Mb/s is totally irrelevant! Unless we're talking at cross-purposes.
Here you go.
You have 22 established connections in there and they will in all likelihood be using your bandwidth up causing the slow speeds.
You could try something like Spybot (http://www.safer-networking.org/en/index.html) or Malwarebytes (http://www.malwarebytes.org/) and they do not help then you may have to bite the bullet and take your PC back to factory settings.
~>nslookup 209.85.229.164
Address: 192.168.1.254
Name: ww-in-f164.google.com
Address: 209.85.229.164
Yeah careful now, google is leaching your bandwidth ;)
or it could be facebook.
~>nslookup 69.63.176.194
Address: 192.168.1.254
Name: channel34.01.05.sf2p.facebook.com
Address: 69.63.176.194
:LOL:
Have you got antivirus firewall on??????
Got AVG running thats all.
---------- Post added at 16:46 ---------- Previous post was at 16:40 ----------
You have 22 established connections in there and they will in all likelihood be using your bandwidth up causing the slow speeds.
You could try something like Spybot (http://www.safer-networking.org/en/index.html) or Malwarebytes (http://www.malwarebytes.org/) and they do not help then you may have to bite the bullet and take your PC back to factory settings.
I'm onto that now.
---------- Post added at 16:47 ---------- Previous post was at 16:46 ----------
~>nslookup 209.85.229.164
Address: 192.168.1.254
Name: ww-in-f164.google.com
Address: 209.85.229.164
Yeah careful now, google is leaching your bandwidth ;)
or it could be facebook.
~>nslookup 69.63.176.194
Address: 192.168.1.254
Name: channel34.01.05.sf2p.facebook.com
Address: 69.63.176.194
:LOL:
What does all that mean?
Got AVG running thats all.
---------- Post added at 16:46 ---------- Previous post was at 16:40 ----------
I'm onto that now.
---------- Post added at 16:47 ---------- Previous post was at 16:46 ----------
What does all that mean?
When you did the netstat you may have had Facebook running in the background and also had your browser open on Google, but you still have 16 established local connections in XP which may be taking your bandwidth, it does appear to be an issue with the PC if a laptop can reach full speed.
Wrong Moldova, put the script down and nslookup the established connections.
Ignitionnet
26-07-2009, 17:48
All the established connections are web, POP3 and one is MSN. I see connections to Google, Facebook, Windows Live and Virgin mail.
Remember 127.0.0.1 is a loopback address, it's not using external WAN bandwidth. The 10080 and 10110 ports are probably AVG proxying connections so that it can check them before they reach the app in question, both sides of the connection will be seen on the PC as it is both source and destination. There aren't actually that many connections at all just that for each web and POP3 connection there are 3 connections showing, 1 connection for the web browser to AVG, another for AVG back to the browser, and finally a connection to the website / server.
As a test, try booting in safe mode with networking and see if that resolves the speed issues, or even try a different web browser such as Chrome which won't be going via AVG for its' web traffic.
I have a few connections open on my lappy but all is working roughly as it should be :)
C:\Documents and Settings>netstat -s | find "Current"
Current Connections = 72
Current Connections = 0
You have 22 established connections in there and they will in all likelihood be using your bandwidth up causing the slow speeds.
You could try something like Spybot (http://www.safer-networking.org/en/index.html) or Malwarebytes (http://www.malwarebytes.org/) and they do not help then you may have to bite the bullet and take your PC back to factory settings.
I've done all that and nothing comes up everything is clear, the speed is still well down at 23mbps. Looks like a format.
Wrong Moldova, put the script down and nslookup the established connections.
Well give him some advice then, as I Know Nidge will appreciate any help to solve his issue regarding speed.
Got this at 3.58am this morning. https://www.cableforum.co.uk/images/local/2009/07/17.png (http://www.speedtest.net)
Sephiroth
27-07-2009, 09:43
The Virgin SpeedTest seems an optimum way (ignoring the 8bit/10bit issue) of seeing whether or not you have a "crackly" line.
If you removed and e-mail listers from active use or anything that might periodically hit the web and then you select a 10MB file to be downloaded, say, 100 times. You could then list the Virgin calculated Mb/s and we can look at the variances to possibly draw conclusions.
If there is modest variance (and there will be some) we ought to conclude that there is nothing particularly wrong with YOUR line. If there is considerable variance (and you have reported very low speeds), then we can deduce a likelihood of an issue on your line.
What do you think?
Another 1 at 13.15 https://www.cableforum.co.uk/images/local/2009/07/16.png (http://www.speedtest.net)
There is something not quite right here, I've updated all my drivers in my Ethernet card, closed everything down but still I'm only getting 17Mbits download.
Sephiroth
27-07-2009, 13:48
Another 1 at 13.15 https://www.cableforum.co.uk/images/local/2009/07/16.png (http://www.speedtest.net)
There is something not quite right here, I've updated all my drivers in my Ethernet card, closed everything down but still I'm only getting 17Mbits download.
Please, do what I ask!
Please, do what I ask!
Here you go.
After a full format I got this.
https://www.cableforum.co.uk/images/local/2009/07/13.png (http://www.speedtest.net)
Sephiroth
27-07-2009, 22:02
Here you go.
Not what I had in mind! It was that nice Virgin (password removed) tesst that allowed you to choose between 1MB, 10 MB & 100MB download at any number of iterations. I suggested 100 iterations @ 10MB and then you report on a single page the finally reported Mb/s for each iteration.
We can then make a judgement on the stability of your area or line by looking at the variances.
After taking some sound sdvice by a brill techie who posts on here everything is sorted, he diagnosed a duff network card which was taken out and blated with compressed air, it was a bit dusty the normal stuff it gets with being sat in the back of your machine for ages. I slipped the network card back in and whala speeds back upto 45Mbits.
Big thanks to the techie (you know who you are) for taking the time to phone me while you were at work to do all the tests. Thanks to all who helped on this matter you are all shining stars and a credit to this forum.
Cheers
Nidge.
After installing a new network card and doing a full format of my machine here's the latest speed test result. https://www.cableforum.co.uk/images/local/2009/07/8.png (http://www.speedtest.net)
8.92mbs for 50 meg, it's beyond a joke now.
After installing a new network card and doing a full format of my machine here's the latest speed test result.
8.92mbs for 50 meg, it's beyond a joke now.
Go back to old card above which gave you 40mb plus.
Sephiroth
29-07-2009, 14:23
Not what I had in mind! It was that nice Virgin (password removed) test that allowed you to choose between 1MB, 10 MB & 100MB download at any number of iterations. I suggested 100 iterations @ 10MB and then you report on a single page the finally reported Mb/s for each iteration.
We can then make a judgement on the stability of your area or line by looking at the variances.
Can I ask again that you do 100 tests on the trot using that Virgin test site, making sure that you don't have any background apps running that query the internet. Ensure that you are wired directly to the cable modem.
That test will enable us to see how the line and possibly (by deduction) the area is performing. It doesn't matter which adapter you're using so long as it's not constrained to 10Mb/s.
Zhadnost
29-07-2009, 18:39
As a curiousity, what type of card are you using? Have you tried it in a different slot? (some poorer network cards will only work properly in a bus-master capable slot).
crank x uk
07-09-2009, 03:43
6/27/2009 was the last time i had a speeds of down 51.38mb. up 1.62mb. 100 miles to london now i get down 21.44mb up 1.47 at the best of times my internet will cut off every 3 days or so. virgin dont have a clue whats wrong.i can only have 1 device on the internet at a time and when it plays up i get speeds of down 0.5mb. up 1.50mb. so i get no download speed but get my upload speed and im just stuck with it and it really gets me mad that virgin cant do anything about it.because when i was getting what i have payed for it was sweet now its just like having a dodgy 20mb connection.
Ignitionnet
07-09-2009, 11:01
Not what I had in mind! It was that nice Virgin (password removed) tesst that allowed you to choose between 1MB, 10 MB & 100MB download at any number of iterations. I suggested 100 iterations @ 10MB and then you report on a single page the finally reported Mb/s for each iteration.
We can then make a judgement on the stability of your area or line by looking at the variances.
Sadly thanks to some cretin on here who posted those details then got all belligerent and typically teenager-ish (woteva) when asked to redact them those details have been changed.
TAZMANUK
07-09-2009, 12:12
mine worked 1 day after install, then got 82kbps for 6 days, had 2 installers out and network guy out, resolved the issue with a cabinet, had 49.9 for 7 days now its gone back to 192kbps since saturday afternoon
not impressed, not prepared to wait another 6 days at this speed is tech that is coming out today cant resolve it this time gonna go back to 20meg never had so much speed issued until swapping from 20 to 50
Ignitionnet
07-09-2009, 12:35
I do love your signature in the context of the post above, that'll teach you.
TAZMANUK
07-09-2009, 16:38
I do love your signature in the context of the post above, that'll teach you.
Your so right at the moment:mad:
richardc1983
15-09-2009, 06:53
still an issue I wish they wud sort it!
TAZMANUK
15-09-2009, 11:57
Your so right at the moment:mad:
Mines cross fingers finally been sorted last thursday getting nearly 51meg
they neede to change a card in the hub near me and also change all the fiber optic line that feeds my connection from hub to cab
richardc1983
15-09-2009, 12:01
Mines cross fingers finally been sorted last thursday getting nearly 51meg
they neede to change a card in the hub near me and also change all the fiber optic line that feeds my connection from hub to cab
What was the original problem?
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