Bman
18-07-2009, 21:22
Moved into new house 2 weeks ago and have been waiting for virgin to install 50mb bb, tv and phone. Didn't think this would be any problem since the people who lived here previously had everything installed, telewest white box in the hallway etc. Guy turns up this morning and says he can't install anything because our line is connected to next doors grey box, they will have to come out in another 2 weeks time and install a whole new cable. The reason I think it was installed this way is because our house was originally built as a huge extention to the next house and these were split into 2 seperate 3bed houses, essentially creating a new house. Are they going to have to run a whole new cable to the cabinet since this house was never here when the original cables were laid? Or do they just make a new connection to the pavement? And why was this not needed for the previous owners but now neccessary for us?
---------- Post added at 20:22 ---------- Previous post was at 18:47 ----------
Another thing worth mentioning, I can't see where the green cabinet is located in my street but there is a CATV cover in the pavement a few meters from my front door, is it just going to be a case of running a new cable from this when they send 2 guys over or are they going to run into more problems due to this being a recently added house to the street?
I hope not as a month without tv, Internet and phone is already bad enough :p: don't even have access to freeview!
---------- Post added at 20:22 ---------- Previous post was at 18:47 ----------
Another thing worth mentioning, I can't see where the green cabinet is located in my street but there is a CATV cover in the pavement a few meters from my front door, is it just going to be a case of running a new cable from this when they send 2 guys over or are they going to run into more problems due to this being a recently added house to the street?
I hope not as a month without tv, Internet and phone is already bad enough :p: don't even have access to freeview!