Very slow speed in Swansea

[fefil]

For about two months I've had very, very, slow speed and often no connection at all. About two weeks ago, after several calls to Virgin they sent an engineer who changed the modem..but still the same problem. I live in Swansea, SA3..Anyone with the same problem in this area?
I have 2MB only, which they say will be upgraded to 10MB.. The dowload speed is okay, but surfing the internet is almost impossible..Anyone has any idea what the problem could be? I'm running out of patience and, despite being with Virgin for many years, I guess the only solution now is to go back to BT.

[BossyBoobs]

Is it only affecting web browsing? How have you checked your speed?

[fefil]

Last time I checked my speed was: d/l 601.95 (0.6 mbps) and u/l 107.78 (0.1 mbps).

This morning I checked again (and it's working better now, as it does from time to time, specially in the mornings):
Average speed: 1906 kbps - 1.86 mbps.

[WelshPaul]

I'm in the SA1 area and my speeds on the 10mb teir are actually spot on as of late.

http://www.mybroadbandspeed.co.uk/

Use the above link to run a speed test and let use know what you get.