New Computer

[wiganyankeeron]

I am getting a new computer in the next few days do I just connect my SB4100 Surfboard modem to the computer, or do I need to do anything else, to get me back on the Internet?

[Barton71]

Just plug it in, power up and away you go.

[Ben B]

Turn off your modem, plug the ethernet cable into your computer, turn the modem back on and power the PC up, easy. ;)

[Jonathan90]

Nothing special if your using the ethernet cable if your using the usb cable your going to need the drivers, If not its basically power everything down plug your new pc in connect all cables and power back up.

[roger_chef]

i thought it tied into your mac? my connection only worked with mac add that was setup by the engineer?

[Acathla]

Not anymore afaik. You need to reboot the modem when swapping to a different MAC though as mentioned above.

[Peter_]

i thought it tied into your mac? my connection only worked with mac add that was setup by the engineer?
No since the merger of NTL and Telewest that is no longer a requirement.

[roger_chef]

thats odd because the vm engineer setup my 50mb on my partners pc, when i plugged in mine or the new router it would not get an ip untill i cloned her mac?
im ex telewest

[Jon T]

thats odd because the vm engineer setup my 50mb on my partners pc, when i plugged in mine or the new router it would not get an ip untill i cloned her mac?
im ex telewest

Did you power cycle the cable modem?

[roger_chef]

yep i had to go off to work so left it off for over an hour as well. 2bh doesnt matter. ive written down the mac in case i need it again. stored in router now. after i did try 2 change it 2 my pc and again it wouldnt work