PDA

View Full Version : Slow Speed in Notts Area


zep_1971
23-06-2009, 22:22
I'm on 2Mbit and the service is usually excellent.

Maybe it's sod's law but it seems that since I registered for 10Mbit, it's really slowed down.

I know that's just a coincidence but anyone else out there having the same problems?

monkey2468
23-06-2009, 22:27
Click the connection link above and post which ubr you are on.
eg. cpc2-mfld14-2-0-custxxx.13-1.cable.virginmedia.com
I'm on Mansfield 14.

zep_1971
23-06-2009, 22:42
Hi. I got cpc3-mapp8-0-0-cust440.nott.cable.ntl.com. So I assume that's Mapperley 08?

monkey2468
23-06-2009, 22:53
Which model of modem do you have?

If Mapperley08 has issues then maybe others on here will also have slow speeds. If not, then maybe your modem isn't up to the job.

Type 192.168.100.1 into your address bar, username: root password: root, and post downstream and upstream details.

Ben B
23-06-2009, 23:05
you need to edit your post and remove your customer number...

zep_1971
23-06-2009, 23:17
I'm only on 2Mbit at the moment and usually it copes admirably.

It's a Ambit ETH/USB Combo Cable Modem.

Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Interleave Depth : 32
Downstream Receive Power Level : 0.0 dBmV
Downstream SNR : 35.1 dB

Upstream Channel ID : 3
Upstream Transmit Power Level : 58.50 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 34000000 Hz
Upstream Mini-Slot Size : 2

Peter_
23-06-2009, 23:24
Upstream Transmit Power Level : 58.50 dBmV

If you are having any issues with the connection then the above power level will need adjusting.

----------------------------------------------------------------------------
Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 2 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
---------------------------------------------------------------------------

zep_1971
24-06-2009, 20:43
If you are having any issues with the connection then the above power level will need adjusting.

----------------------------------------------------------------------------
Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 2 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
---------------------------------------------------------------------------

Thanks Moldova and everyone else.

caph
25-06-2009, 22:14
Zep, at those levels you may experience drop outs. You will not experience slowdowns. You may well find that you are on an oversubscribed UBR. Post in the newsgroup to find out and quote mapp8.

As for getting an engineer to reduce your upstream power level, unless you've got a bad connection in your house, your modem is faulty, or you've got a damaged cable/splitter, the engineers will umm and arr and waste your time. So hope that the high upstream level is a local issue!