Gopher
21-06-2009, 00:47
ANGRY DOES NOT DESCRIBE MY MOOD.
>
> Hi Anthony,
>
> I'm really sorry to hear this is on going. Looking at your account I can
> see a visit is booked for 16th June, 8-1pm. This visit is a construction
> team which normally means there is a blockage and more work is require.
>
> I understand this is a long time and can only apologise.
>
> --
> Kind Regards
>
> **** ********
> Virgin Media Technical Support
> http://status2.virginmedia.com/ (mhtml:%7BFD7C0870-D7AD-44B4-BDF3-A8B72EFD6377%7Dmid://00000006/%21x-usc:http://status2.virginmedia.com/)
> Please bottom-post when responding to aid viewing for all readers, thank
> you.
>
> "Construction Team" Nope it was another pair of Cable pullers!!
But they did manage to use the New cable that the First crew ran in!
and they discvered what was possibly the Fault all along The Cable in the
CABINET Had Never been Crimped!!!!
Anyway at the moment its working as it should my Modem reading are up
and the "Flapper Test" ( Line resistance ) has now dropped to what is
classed as an acceptable Limit.
Oh Well here's hoping ( I dont think I will hold my Breath.) Though I hope I
am proved wrong! Though you can't blame my Cynessim after 3.5 Months of
THE SAGA CONTINUES
5 hours after new cable and its off again!!!
35 minute call and I am told that there is a UBR fault and this wont be
resolved Until June 22nd I HAVE TO ASK IS THAT THIS YEAR !?
SO FAR THIS TIME ROUND THAT DATE WILL MAKE A 28 DAY LOSS OF SERVICE.
So in 4.5 Months of 50 Mb so far 46 days has been down time!!!
>
> Hi Anthony,
>
> I'm really sorry to hear this is on going. Looking at your account I can
> see a visit is booked for 16th June, 8-1pm. This visit is a construction
> team which normally means there is a blockage and more work is require.
>
> I understand this is a long time and can only apologise.
>
> --
> Kind Regards
>
> **** ********
> Virgin Media Technical Support
> http://status2.virginmedia.com/ (mhtml:%7BFD7C0870-D7AD-44B4-BDF3-A8B72EFD6377%7Dmid://00000006/%21x-usc:http://status2.virginmedia.com/)
> Please bottom-post when responding to aid viewing for all readers, thank
> you.
>
> "Construction Team" Nope it was another pair of Cable pullers!!
But they did manage to use the New cable that the First crew ran in!
and they discvered what was possibly the Fault all along The Cable in the
CABINET Had Never been Crimped!!!!
Anyway at the moment its working as it should my Modem reading are up
and the "Flapper Test" ( Line resistance ) has now dropped to what is
classed as an acceptable Limit.
Oh Well here's hoping ( I dont think I will hold my Breath.) Though I hope I
am proved wrong! Though you can't blame my Cynessim after 3.5 Months of
THE SAGA CONTINUES
5 hours after new cable and its off again!!!
35 minute call and I am told that there is a UBR fault and this wont be
resolved Until June 22nd I HAVE TO ASK IS THAT THIS YEAR !?
SO FAR THIS TIME ROUND THAT DATE WILL MAKE A 28 DAY LOSS OF SERVICE.
So in 4.5 Months of 50 Mb so far 46 days has been down time!!!