moiraf100
17-06-2009, 11:04
I have 10mb BB with Virgin and connect using a Netgear WGR614 which I received from them last year after upgrading to the 10mb.
Early evening yesterday the wireless connection dropped off. I turned off both the PC laptop and the router, restarted, and all was fine until about 10.30.
The wireless connection dropped off again along with my OH's iMac connection.
Restart after restart and nothing.......... Tried again this morning with all switched off overnight (as they are always) and still nothing.
I can connect directly through the router with an ethernet cable, and I can see everyone else's wireless connection in the street apart from ours.
The techie man on the phone this morning said it had to be my laptop as I could see other wireless connections.
I understand where he's coming from, but my OH's machine dropping off at the same time?
I'm at work at the moment so can't do anything until I get home.
Should I just reset the router?
Do I have to uninstall the router first and then reinstall?
Will I need to reinstall the cd that Virgin sent with it, as I uninstalled the Virgin Manager once the router had been set up originally.
Than You in anticipation :)
Early evening yesterday the wireless connection dropped off. I turned off both the PC laptop and the router, restarted, and all was fine until about 10.30.
The wireless connection dropped off again along with my OH's iMac connection.
Restart after restart and nothing.......... Tried again this morning with all switched off overnight (as they are always) and still nothing.
I can connect directly through the router with an ethernet cable, and I can see everyone else's wireless connection in the street apart from ours.
The techie man on the phone this morning said it had to be my laptop as I could see other wireless connections.
I understand where he's coming from, but my OH's machine dropping off at the same time?
I'm at work at the moment so can't do anything until I get home.
Should I just reset the router?
Do I have to uninstall the router first and then reinstall?
Will I need to reinstall the cd that Virgin sent with it, as I uninstalled the Virgin Manager once the router had been set up originally.
Than You in anticipation :)