Odd Net Drop

[Welshchris]

my connection just dropped out for about 4 mins and this is what it had in the log anyone have any ideas??

Fri Jun 05 00:01:33 2009 Fri Jun 05 00:01:33 2009 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Fri Jun 05 00:01:33 2009 Fri Jun 05 00:01:33 2009 Information (7) Reset downstream scanning state!
Fri Jun 05 00:01:33 2009 Fri Jun 05 00:01:33 2009 Information (7) Pending T4 no station maint event. Forget rescue and process...
Fri Jun 05 00:01:33 2009 Fri Jun 05 00:01:33 2009 Information (7) Downstream lock failed
Fri Jun 05 00:03:59 2009 Fri Jun 05 00:03:59 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Fri Jun 05 00:00:54 2009 Fri Jun 05 00:00:54 2009 Information (7) Downstream lock failed

---------- Post added at 01:08 ---------- Previous post was at 01:07 ----------

Fri Jun 05 00:03:56 2009 Fri Jun 05 00:03:56 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Fri Jun 05 00:01:35 2009 Fri Jun 05 00:01:35 2009 Information (7) Failed to establish downstream FEC lock. Restart error.
Fri Jun 05 00:01:35 2009 Fri Jun 05 00:01:35 2009 Information (7) Downstream lock failed

[Peter_]

Be careful of reading modem logs, because what happens when you reboot your modem is that every single update for that modem is received at the same time giving you those worrying logs.

Virgin also disable most of the updates as they are not required so making it look even worse.

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Post what modem you have and your power levels from your config pages of your modem. The should be a sticker on the bottom saying what model.

If using an Ambit modem please click here
http://root:root@192.168.100.1/CmOpConfig.asp

If using any other modem click here
http://192.168.100.1/

What I want you to post is the Downstream power levels including the SNR and the Upstream power levels for me thanks.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER

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[Welshchris]

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 48.0 dBmV
Upstream Mini-Slot Size : 2

Downstream Lock : Locked
Downstream Channel Id : 7
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 3.9 dBmV
Downstream SNR : 40.8 dB

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Acquire a Downstream Channel 402750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational

[Peter_]

They are spot on Chris possible just a local glitch in the area.