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View Full Version : Home Address wrong every time!


VMboy
01-06-2009, 18:21
I would like to know the right Virgin Media contact to inform them that they have my address incorrect.

I have informed them on various occasions but each time my address is wrong, and wrong again on the upgrade letter received today

Lastly the letter info wasn't that secure as all that was needed was to slightly pull apart the customised enevelope and the user ID would have been seen by anyone.

---------- Post added at 18:21 ---------- Previous post was at 18:17 ----------

I have tried informing customer services, but they appear not to be of much help.

vinh1000
01-06-2009, 18:38
http://www.virginmedia.com/customers/contact/general-enquiries.php
http://www.virginmedia.com/customers/contact/billing-payments.php

one of these should help you

VMboy
01-06-2009, 19:38
http://www.virginmedia.com/customers/contact/general-enquiries.php
http://www.virginmedia.com/customers/contact/billing-payments.php

one of these should help you

Thanks, I have used this to send them info again, I hope they sort this for me this time!