How would i go about this.

[xK1DREAPERx]

Right i have a ambit 255 virgin media modem and its really no good for gaming because it cant handle lots of packets at a time. How would i order a new ambit 256 modem.

Thanks luke.

[musicbravo]

Unlikely they will change it. As it is more than capable of speeds up to 20mbps. However if they decide there is a fault, it will get replaced. Phone faults on 151

[xK1DREAPERx]

No my friend had his modem changed because it was crappy at handling packets but unfortunatly he has gone on holiday so i cant ask him how he got his.

[musicbravo]

Dialling faults line on 151. If they agree there is a fault they willeither send a tech or a modem out to you.

[broadbandking]

Just ask them normally they will send you a new one, I have done it loads of times

[xK1DREAPERx]

Ok thanks guys.

[SnoopZ]

No my friend had his modem changed because it was crappy at handling packets but unfortunatly he has gone on holiday so i cant ask him how he got his.

The 255 modem will work perfectly with your internet unless your modem is faulty. It's more likely that your connection is a bit iffy and an engineer could check that out for you.

[xK1DREAPERx]

The 255 modem will work perfectly with your internet. It's more likely that your connection is a bit iffy and an engineer could check that out for you.

The internet on my computer is fine its my xbox whats the problem because the ambit 255 cant handle as many packets as the ambit 256 can.

[SnoopZ]

The internet on my computer is fine its my xbox whats the problem because the ambit 255 cant handle as many packets as the ambit 256 can.

I'm sorry you're wrong, the 255 modem will be fine unless it is faulty, in which case they will replace it. :)

[xK1DREAPERx]

I'm sorry you're wrong, the 255 modem will be fine unless it is faulty, in which case they will replace it. :)

But why does it lag for my friend and for me then he got the ambit 256 then it stoped lagging for him.

[SnoopZ]

But why does it lag for my friend and for me then he got the ambit 256 then it stoped lagging for him.

Probably had a faulty modem. I'm using a Ambit 250 which is exactly the same as the 255 apart from it doesn't have the USB port on the back.

You should check your modem levels for up stream and downstream via this link.

http://192.168.100.1/ login and password both 'root'

Paste your 'Upstream transmit Power Level' and 'Downstream Receive Power Level' and 'Downstream SNR' levels here and i'm sure someone will be able to tell you if they're ok or not.

[xK1DREAPERx]

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.5 dBmV
Upstream Mini-Slot Size : 2


Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 5
Downstream Frequency : 330750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 4.7 dBmV
Downstream SNR : 42.0 dB

---------- Post added at 15:48 ---------- Previous post was at 14:43 ----------

Anyone see if my modems bugged

[AntiSilence]

The internet on my computer is fine its my xbox whats the problem because the ambit 255 cant handle as many packets as the ambit 256 can.

I've got an Ambit 250 (blue ntl branded) and that works perfectly well for my 2 PC's with both doing online gaming at the same time (one playing BF2 and the other various MMORPGs that the mrs plays).

[SnoopZ]

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.5 dBmV
Upstream Mini-Slot Size : 2


Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 5
Downstream Frequency : 330750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 4.7 dBmV
Downstream SNR : 42.0 dB

---------- Post added at 15:48 ---------- Previous post was at 14:43 ----------

Anyone see if my modems bugged

I might be wrong but the levels look fine to me.

[Sirius]

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.5 dBmV
Upstream Mini-Slot Size : 2


Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 5
Downstream Frequency : 330750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 4.7 dBmV
Downstream SNR : 42.0 dB

---------- Post added at 15:48 ---------- Previous post was at 14:43 ----------

Anyone see if my modems bugged

The 2 modems are the same apart from the removal of the USB port and the branding.

[Toto]

Do you connect your Xbox directly to the modem?

[xK1DREAPERx]

Do you connect your Xbox directly to the modem?

No via routor but i tried direct to my modem and it still lags.

I really dont get it because i got 20meg and i lag still its stupid Modem-----routor-----xbox and computer.

[Joxer]

You need to work out where the lag is occurring, have you tried running a traceroute to the server you are trying to play on?

[davedarave01uk]

For a start which game are you getting the lag on, is it one game mainly or all MP games?

The problem with Xbox 360 is most games use P2P and if the host as a bad connection then most people will lag really badly, so there is not alot you can do.

[xK1DREAPERx]

For a start which game are you getting the lag on, is it one game mainly or all MP games?

The problem with Xbox 360 is most games use P2P and if the host as a bad connection then most people will lag really badly, so there is not alot you can do.

Its on everygame and its only when i host.

[davedarave01uk]

Not downloading or anyone else using the internet when your online gaming?

[Ignitionnet]

Its on everygame and its only when i host.

Probably nothing to do with your modem, just that your upload speed sucks. A common issue with VM. How many players are you hosting?

[xK1DREAPERx]

Probably nothing to do with your modem, just that your upload speed sucks. A common issue with VM. How many players are you hosting?


Im hosting anywhere from 9 to 16 players but like i said my friend is on 20meg and he couldnt host, now hes got the ambit 256 modem he can.

[davedarave01uk]

You could prevent yourself from getting host by changing your nat settings to moderate.

[xK1DREAPERx]

You could prevent yourself from getting host by changing your nat settings to moderate.

I like to be host you get advantages

[davedarave01uk]

I like to be host you get advantages

I know lol.

[SnoopZ]

I like to be host you get advantages

Are you on 20mbit? I did look back but haven't seen where you said what package you're on.

[xK1DREAPERx]

Are you on 20mbit? I did look back but haven't seen where you said what package you're on.

Yes i am on 20meg

[broadbandking]

The advantages aren't that great on games esp on Xbox, I host alot on 20Mb on COD5 still manage to get killed loads. lol

[xK1DREAPERx]

The advantages aren't that great on games esp on Xbox, I host alot on 20Mb on COD5 still manage to get killed loads. lol

Gears of war 2 host advantage is mad tho

[Ignitionnet]

Sounds a lot like you don't have enough upstream. 9 to 16 players depending on the game is a big ask for a 768kbps upstream.

However here (http://gearsforums.epicgames.com/showthread.php?t=661616) suggests that it's not a bandwidth issue but that there are other problems with GoW2 that cause lag.

Either way if the modem or a router couldn't handle the number of connections players would get disconnected.

If the X-Box is connected wirelessly that can cause issues too - a variable quality wireless connection is lethal for latency and packet loss.

[xK1DREAPERx]

My xbox is wired with a CAT6 But i dont get why my friend can play on 20meg same as me and when he hosts he can host fine he is also futher away from the exchange the only diffrence between me and him is the modem i habe 255 he has 256

[Sirius]

My xbox is wired with a CAT6 But i dont get why my friend can play on 20meg same as me and when he hosts he can host fine he is also futher away from the exchange the only diffrence between me and him is the modem i habe 255 he has 256

http://images.google.co.uk/imgres?imgurl=http://www.chetnet.co.uk/articles/admin/images/255%2520mini.JPG&imgrefurl=http://www.chetnet.co.uk/articles/index.php%3Fpage%3Dindex_v2%26id%3D91%26c%3D4&usg=__BphrX12jTWelxtn_bYgtmHFC2JQ=&h=71&w=103&sz=3&hl=en&start=2&sig2=6nNCblR_qOIwJMfomiLh3A&um=1&tbnid=N7bgluWYrbyeBM:&tbnh=57&tbnw=83&prev=/images%3Fq%3Dambit%2B256%26hl%3Den%26safe%3Doff%26 rlz%3D1B3GGGL_en-GBGB325GB325%26sa%3DG%26um%3D1&ei=xjEhSoOCKJKZjAfh5rXCBg
Virgin Media 256 (from February / March 2008)

The 256 model will be yet again supplied to Customer specification by Ambit ( www.ambitbroadband.co.uk ). From the outside it is identical to the 255 model, but features a revised Broadcom chipset, the BCM3349KFBG

This modem is still in a black Ethernet only housing, and is still "Dual Mode", and will be deployed across the whole Virgin Media network, including the ex-Telewest platform.

Does support 10 and 20 Mbps Tier of Service, is capable of 40Mbps+



Virgin Media 255 (from February / March 2007)

The 255 model will be yet again supplied to Customer specification by Ambit ( www.ambitbroadband.co.uk ).

This modem is in a black Ethernet only housing. It is still "Dual Mode". Another change is that there is no stand for vertical mounting.

Does support 10 and 20 Mbps Tier of Service, is capable of 40Mbps+



Note: this modem will not support the 50Mbps service that Virgin Media has announced for launch in late 2008.

[xK1DREAPERx]

http://images.google.co.uk/imgres?imgurl=http://www.chetnet.co.uk/articles/admin/images/255%2520mini.JPG&imgrefurl=http://www.chetnet.co.uk/articles/index.php%3Fpage%3Dindex_v2%26id%3D91%26c%3D4&usg=__BphrX12jTWelxtn_bYgtmHFC2JQ=&h=71&w=103&sz=3&hl=en&start=2&sig2=6nNCblR_qOIwJMfomiLh3A&um=1&tbnid=N7bgluWYrbyeBM:&tbnh=57&tbnw=83&prev=/images%3Fq%3Dambit%2B256%26hl%3Den%26safe%3Doff%26 rlz%3D1B3GGGL_en-GBGB325GB325%26sa%3DG%26um%3D1&ei=xjEhSoOCKJKZjAfh5rXCBg

And as i pointed out there are main 2 differences between the two types of modem.

There colour and the 256 has no USB port.

Virgin Media 256 (from February / March 2008)

The 256 model will be yet again supplied to Customer specification by Ambit ( www.ambitbroadband.co.uk ). From the outside it is identical to the 255 model, but features a revised Broadcom chipset, the BCM3349KFBG

This modem is still in a black Ethernet only housing, and is still "Dual Mode", and will be deployed across the whole Virgin Media network, including the ex-Telewest platform.

Does support 10 and 20 Mbps Tier of Service, is capable of 40Mbps+



Virgin Media 255 (from February / March 2007)

The 255 model will be yet again supplied to Customer specification by Ambit ( www.ambitbroadband.co.uk ).

This modem is in a black Ethernet only housing. It is still "Dual Mode". Another change is that there is no stand for vertical mounting.

Does support 10 and 20 Mbps Tier of Service, is capable of 40Mbps+



Note: this modem will not support the 50Mbps service that Virgin Media has announced for launch in late 2008.

I notice everyone saying that 255 has a usb port mine doesnt

[SnoopZ]

I notice everyone saying that 255 has a usb port mine doesnt

The 250 has the USB port but the 255 and 256 don't.

[Sirius]

I notice everyone saying that 255 has a usb port mine doesnt

I have corrected my post. Your correct the 255 and the 256 do not have usb ports

[xK1DREAPERx]

I have corrected my post. Your correct the 255 and the 256 do not have usb ports


Thanks for clearing that i thought i has a 250 then.