Can I get my money back ?

[GazCBG]

Hi,

I bought a router from PC World in store on the 21/04/09 and I just set it up and it only giving me half speed, I have put my old one back in place, witch is working fine and full speed.

I be taking it back on Monday 27/04/09 I still have the receipt and package

Can I get my money back ?

[Graham M]

Depends entirely if they agree to it being faulty

[cookie_365]

Worth doing a google on the model number - if other people are having the same problem that'll help you persuade them - or even help you fix the problem :)

[broadbandking]

Did you try and fix the problem?

[GazCBG]

I played around with the settings and there was no new firmware for it.
Even did a factory reset.
Changed the ethernet leads to new ones, also tried the old ones.

[Eric55]

It would not happen to be the Linksys WRT160N router. I brought this one and only got half speed on my 20 meg, I had to alter the network adapter speed setting from full Duplex to Auto Negotiation, after doing this I got my full 20 meg.

[GazCBG]

Yes it is a Linksys WRT160N.
My Network card is already on Auto Negotiation under Speed & Duplex.
The network card is a gigabyte version

I get about 24/25mb from the it, but with the Netgear WNR2000 N router I get 47/50mb.

How I tested the speed
Speedtest.net
Downloads for Virgin Media Mirror