Slow tonight? [Archive]

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idontpirate

13-04-2009, 00:48

Slow here in burnley. Im on 10meg package but im at 5meg atm. Getting normal upload speeds, im not running any torrents, i dont have any antivirus.

slowcoach

13-04-2009, 01:10

You are probably on a trial which will be rolled out countrywide if most people don't complain. ;)

telfordcable

13-04-2009, 03:08

https://www.cableforum.co.uk/images/local/2009/04/49.png (http://www.speedtest.net) speed fine here at Telford Download Failed (1) (http://www.speed.io)

Mon, 13 Apr 2009 02:15:38 UTC

Test 1: 1024K took 828 ms = 1236.7 KB/sec, approx 10190 Kbps, 9.95 Mbps
Test 2: 1024K took 843 ms = 1214.7 KB/sec, approx 10009 Kbps, 9.77 Mbps
Test 3: 1024K took 827 ms = 1238.2 KB/sec, approx 10203 Kbps, 9.96 Mbps
Test 4: 2048K took 1701 ms = 1204 KB/sec, approx 9921 Kbps, 9.69 Mbps

Overall Average Speed = approx 10081 Kbps, 9.84 Mbps

jajise93

13-04-2009, 05:10

Hmm im gettin a good download but an awefull upload, what broadband provider are you with?

jlight

14-04-2009, 12:20

awful for me in Darwen last night, with network plugged in it was slower than dial up, ethernet straight into the back I was getting 2.3 from a 10mb connection

telfordcable

14-04-2009, 17:42

Oh heck me !!! https://www.cableforum.co.uk/images/local/2009/04/51.png (http://www.speedtest.net) very very slow in here !

Maybe the 50Mb had killing my 10Mb here. :(

---------- Post added at 17:33 ---------- Previous post was at 17:24 ----------

back to normal now after few minutes outage!

https://www.cableforum.co.uk/images/local/2009/04/52.png (http://www.speedtest.net)

---------- Post added at 17:42 ---------- Previous post was at 17:33 ----------

https://www.cableforum.co.uk/images/local/2009/04/53.png (http://www.speedtest.net)

KingDaveRa

14-04-2009, 19:36

Getting pretty lame connectivity tonight. Pages taking for ever to load, and things running a bit lame in general. Downloads are fine however. Lots of people I know on other ISPs complaining of similar things though.

Sirius

14-04-2009, 19:40

https://www.cableforum.co.uk/images/local/2009/04/49.png (http://www.speedtest.net) speed fine here at Telford http://speed.io/pics/1929/0080/speed.io.png (http://www.speed.io)

Mon, 13 Apr 2009 02:15:38 UTC

Test 1: 1024K took 828 ms = 1236.7 KB/sec, approx 10190 Kbps, 9.95 Mbps
Test 2: 1024K took 843 ms = 1214.7 KB/sec, approx 10009 Kbps, 9.77 Mbps
Test 3: 1024K took 827 ms = 1238.2 KB/sec, approx 10203 Kbps, 9.96 Mbps
Test 4: 2048K took 1701 ms = 1204 KB/sec, approx 9921 Kbps, 9.69 Mbps

Overall Average Speed = approx 10081 Kbps, 9.84 Mbps

Fine here in Warrington

https://www.cableforum.co.uk/images/local/2009/04/50.png http://speed.io/pics/1933/8972/speed.io.png

And just for you a UK server.

telfordcable

14-04-2009, 19:47

Sirius

14-04-2009, 19:51

45.37Mb isn't good enough. Should be 50.00Mb !!!

Its fine for me, But then you see i live in the real world.

---------- Post added at 19:51 ---------- Previous post was at 19:48 ----------

45.37Mb isn't good enough. Should be 50.00Mb !!!

---------- Post added at 19:47 ---------- Previous post was at 19:42 ----------

I will be getting 50Mb this friday, hopefully my speed will be like this:

50.50Mb d/l
1.60Mb u/l

Well in that case i think i will put you on ignore now in advance. :Sprint:

usman111

14-04-2009, 19:58

slow for me (2 mb) manchester:
https://www.cableforum.co.uk/images/local/2009/04/48.png (http://www.speedtest.net)

telfordcable

14-04-2009, 20:01

Its fine for me, But then you see i live in the real world.

---------- Post added at 19:51 ---------- Previous post was at 19:48 ----------

Well in that case i think i will put you on ignore now in advance. :Sprint:

your very welcome as i don't care.

Ignitionnet

14-04-2009, 20:43

45.37Mb isn't good enough. Should be 50.00Mb !!!l

You'd love my cable then:

http://www.dixinormous.me.uk/42499.png

Date 14/04/09 20:45:39
Speed Down 10975.19 Kbps ( 10.7 Mbps )
Speed Up 708.76 Kbps ( 0.7 Mbps )

As maximum speed goes up variations in performance do as well, that's just the way it goes.

Peter_

14-04-2009, 21:13

45.37Mb isn't good enough. Should be 50.00Mb !!!

---------- Post added at 19:47 ---------- Previous post was at 19:42 ----------

I will be getting 50Mb this friday, hopefully my speed will be like this:

50.50Mb d/l
1.60Mb u/l
You are aware of the wording up to 50Mb and that getting a 50Mb connection does not guarantee a constant 50Mb speed as all Virginmedia broadband package descriptions carry the words UP TO.

You have been forewarned, so please do not start threads because your speed tests only say 49Mb or under.

Sirius

14-04-2009, 21:14

[/B]You have been forewarned, so please do not start threads because your speed tests only say 49Mb or under.

But he will because thats what he likes the best in the world. You know that.

Peter_

14-04-2009, 21:17

But he will because thats what he likes the best in the world. You know that.
Its worth a chance saying it though:D

telfordcable

14-04-2009, 21:19

Peter_

14-04-2009, 21:21

telfordcable

14-04-2009, 21:25

Yes I am across the road from the exchange but my highest speed on BT speed test is 7010kbps. Never get 7140kbps or closer to 7150kbps.

Ignitionnet

14-04-2009, 21:33

UP TO mean nothing on cable. As I had 10Mbps with virgin cable. It far better than BT ADSLMAX up to 8Mbps which BT limit the speed at no faster than 7150kbps. But I get less than that around 7000kbps because of distance to exchange.

But Virgin Cable always beat BT speed of 8Mbps.

What does BT DSL have to do with 'up to' meaning nothing on cable?

I must phone Virgin and tell them this seeing as I haven't seen 20Mbit between 3pm and 11pm pretty much ever.

You will get less than 7150kbps, it's nothing to do with distance from exchange it relates to overheads, which is why you won't get 10240kbps throughput on 10M cable either. The 7150kbps IP profile is a reasonable limit given the overheads on the DSL circuit, 8128kbps which your modem syncs at is an ATM rate, ATM has a high overhead as it is formed of 53 byte cells of which 5 bytes are headers, only 48 bytes are usable IP payload. On top of that you get the TCP overheads which reduces your 7150kbps somewhat lower, say to the 7000kbps you report.

Given your over 1500 posts on Think Broadband / ADSL Guide would hope you picked up a few bits on ADSL.

Just for clarity, you will never, ever, get the full speed of a connection as useable throughput. The only reason VM's 50Mbit goes close to that is that it's actually capped at 53Mbps. The extra 6% is needed to get close to 50Mbps.

If you're that close to the exchange consider Be or O2. O2 Premium is cheap and for someone right on top of the exchange will give you 21Mbps of real throughput downstream and 2.2Mbps of real throughput upstream, nearly 2700kB/s downstream, 280kB/s upstream.

dd11

14-04-2009, 21:34

Im getting Terrible speeds on VM's "V Stuff" site, i have to wait almost 2 mins for each link i click on. Otherwise my internet is fine, apart from YouTube which is ALWAYS Slow!

I want out, as soon as the discount contract i never knew about ends.
(south london).

telfordcable

14-04-2009, 21:44

What does BT DSL have to do with 'up to' meaning nothing on cable?

I must phone Virgin and tell them this seeing as I haven't seen 20Mbit between 3pm and 11pm pretty much ever.

You will get less than 7150kbps, it's nothing to do with distance from exchange it relates to overheads, which is why you won't get 10240kbps throughput on 10M cable either. The 7150kbps IP profile is a reasonable limit given the overheads on the DSL circuit, 8128kbps which your modem syncs at is an ATM rate, ATM has a high overhead as it is formed of 53 byte cells of which 5 bytes are headers, only 48 bytes are usable IP payload. On top of that you get the TCP overheads which reduces your 7150kbps somewhat lower, say to the 7000kbps you report.

Given your over 1500 posts on Think Broadband / ADSL Guide would hope you picked up a few bits on ADSL.

Just for clarity, you will never, ever, get the full speed of a connection as useable throughput. The only reason VM's 50Mbit goes close to that is that it's actually capped at 53Mbps. The extra 6% is needed to get close to 50Mbps.

If you're that close to the exchange consider Be or O2. O2 Premium is cheap and for someone right on top of the exchange will give you 21Mbps of real throughput downstream and 2.2Mbps of real throughput upstream, nearly 2700kB/s downstream, 280kB/s upstream.

Wish I have be/o2 in my local exchange but it not available. No LLU of be/o2 in my local exchange. Only Easynet LLU and TalkTalk LLU.

How come many peoples get speed over 7200Kbps on dslzoneuk speed test results from BT isp's there. See here: http://www.dslzoneuk.net/speedtest.php see that Orange 7157Kbps ??? That beat BT 7150Kbps ??? I am confused.

And also virgin cable here:

Todays best >8 Mb results.

Time
ISP SYNC Result
12:41 Virgin Media 20480 20524
20524kbps ???

This my best speed with IDNet here: http://www.dslzoneuk.net/speedtest/speedtest.php?id=861076 and another here with entanet: http://www.dslzoneuk.net/speedtest/speedtest.php?id=638794

Ignitionnet

14-04-2009, 21:53

Because speed tests are not the be all and end all of connection measurement performance and sometimes get it wrong.

Do not take them as gospel but as a guideline - I only trust them when I can watch a traffic graph at the same time, which is why I trust the Think Broadband speed tester.

I scored 30Mbps on my 20Mbps service which was actually running at 11Mbps at the time on a tester - this seem likely to you?

telfordcable

14-04-2009, 21:54

does thinkbroadband speed test is the similiar true speed result like BT Speedtester ?

Ignitionnet

14-04-2009, 21:58

Gawd my 20Mbit is sucking moose wang tonight, though to be fair it does most nights.

Date 14/04/09 21:56:14
Speed Down 6255.67 Kbps ( 6.1 Mbps )
Speed Up 713.72 Kbps ( 0.7 Mbps )

telfordcable

14-04-2009, 22:02

ok I do thinkbroadband speedtest now on my 10 meg:

---------- Post added at 22:02 ---------- Previous post was at 22:00 ----------

http://www.thinkbroadband.com/speedtest/results/id/12397428515783824136.html
Speed Test Results
Date 14/04/09 22:01:42
Speed Down 9611.99 Kbps ( 9.4 Mbps )
Speed Up 478.18 Kbps ( 0.5 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com

caph

14-04-2009, 22:19

telfordcable

14-04-2009, 22:26

I don't know what you lot are complaining about. Now this is a 20Mb speedtest:-

https://www.cableforum.co.uk/images/local/2009/04/45.png (http://www.speedtest.net)

And no, this is not a temporary problem, it's like this all the time. In fact it's quite often worse than this.

I am sorry to hear of your speed problem. Raise it via newsgroup and they will sort it out for you. You probably need a tech man to visit you.

Ignitionnet

14-04-2009, 22:32

I am sorry to hear of your speed problem. Raise it via newsgroup and they will sort it out for you. You probably need a tech man to visit you.

I would imagine it's a loading problem given that the poster mentions it's 'permanent'.

caph

14-04-2009, 22:38

I am sorry to hear of your speed problem. Raise it via newsgroup and they will sort it out for you. You probably need a tech man to visit you.

Thanks for the sympathy, unfortunately that's all that I can hope for. It's been raised with the newsgroup for about 5 months now and there is diddly squat they can do about it (although they did waste my time with 3 engineer visits to fix a problem that wasn't at my end!). The UBR is chronically oversubscribed and has been for about 7 months but the planning team have flatly refused for all this time to schedule a relief date (well a "real" non-imaginary one anyway). To be fair, they were aware 7 months ago that new kit would be going in within 12 months, so why fix it when you can just shaft your customers for 12 months and the problem will go away. You can't argue with customer service like that eh?

I tried your speedtest site out of interest:-

Date 14/04/09 22:26:45
Speed Down 685.79 Kbps ( 0.7 Mbps )
Speed Up 719.28 Kbps ( 0.7 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com

It always depresses me more when my upload speed exceeds my download speed. I'm going to shut up now, I'm beginning to sound like Marvin the robot!

Edit
----
Or more succinctly - just what Broadbandings said.

Ignitionnet

14-04-2009, 23:10

Rik

14-04-2009, 23:19

Thanks for the sympathy, unfortunately that's all that I can hope for. It's been raised with the newsgroup for about 5 months now and there is diddly squat they can do about it (although they did waste my time with 3 engineer visits to fix a problem that wasn't at my end!). The UBR is chronically oversubscribed and has been for about 7 months but the planning team have flatly refused for all this time to schedule a relief date (well a "real" non-imaginary one anyway). To be fair, they were aware 7 months ago that new kit would be going in within 12 months, so why fix it when you can just shaft your customers for 12 months and the problem will go away. You can't argue with customer service like that eh?

I tried your speedtest site out of interest:-

Date 14/04/09 22:26:45
Speed Down 685.79 Kbps ( 0.7 Mbps )
Speed Up 719.28 Kbps ( 0.7 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com

It always depresses me more when my upload speed exceeds my download speed. I'm going to shut up now, I'm beginning to sound like Marvin the robot!

Edit
----
Or more succinctly - just what Broadbandings said.

That really is shocking, please tell me you are getting a large discount for such a crap service?

Slow in Hertfordshire tonight, Ebay bombed out and wouldnt let me click on any items, speed tests 10Mb on a 20Mb line when normally 20Mb no probs.

Using webcache.virginmedia.com has fixed the Ebay issue.

Perhaps my area is being upgraded to 50Mb tonight? and thats why im having these issues? :D (No harm in dreaming)

Ignitionnet

15-04-2009, 00:36

That really is shocking, please tell me you are getting a large discount for such a crap service?

Slow in Hertfordshire tonight, Ebay bombed out and wouldnt let me click on any items, speed tests 10Mb on a 20Mb line when normally 20Mb no probs.

Using webcache.virginmedia.com has fixed the Ebay issue.

Perhaps my area is being upgraded to 50Mb tonight? and thats why im having these issues? :D (No harm in dreaming)

Or perhaps it was just your turn to have a go at the routing problems that are going around the network :)

johnnyposs

15-04-2009, 00:59

idontpirate i am in Burnley Wood, been very slow for 2 weeks now. Downloads fast but websites very slow.:mad:

caph

15-04-2009, 08:03

Just out of interest where in the country are you caph?

Resegmentation appears to have largely stopped as the people who'd be doing them are too busy on 50Mbit related stuff and they hope that the 50M deployment will fix things.

I'm on the Basford3 ubr which covers part of Nottingham. I agree, it really does look like we've been hung out to dry while they make sure they've got the 50Mb infrastructure. It still amazes me that they can get away with it though. And what sort of incompetent muppet sacrifices the quality of their lower far more popular services for the sake of their top level lowest subscription level tier? The levels of incompetence found at higher levels of management never cease to amaze me.

And Rick, you would think that I'd be on some sort of discount wouldn't you but every time I try I get passed between departments, cut off, lied to and sometimes effectively just told to **** off. It's just not worth the hassle. Life's too short. I've had £40 total discount to date but £30 of that was compensation for 3 pointless tech visits none of which sorted the problem they were told to by tech support.

It's sad that a company that is obviously capable of getting things so right for the majority (I appreciate I'm in the minority experiencing these problems) keeps managing to get things so badly wrong for the minority.

synner

15-04-2009, 08:09

Thanks for the sympathy, unfortunately that's all that I can hope for. It's been raised with the newsgroup for about 5 months now and there is diddly squat they can do about it (although they did waste my time with 3 engineer visits to fix a problem that wasn't at my end!). The UBR is chronically oversubscribed and has been for about 7 months but the planning team have flatly refused for all this time to schedule a relief date (well a "real" non-imaginary one anyway). To be fair, they were aware 7 months ago that new kit would be going in within 12 months, so why fix it when you can just shaft your customers for 12 months and the problem will go away. You can't argue with customer service like that eh?

I tried your speedtest site out of interest:-

Date 14/04/09 22:26:45
Speed Down 685.79 Kbps ( 0.7 Mbps )
Speed Up 719.28 Kbps ( 0.7 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com

It always depresses me more when my upload speed exceeds my download speed. I'm going to shut up now, I'm beginning to sound like Marvin the robot!

Edit
----
Or more succinctly - just what Broadbandings said.

Hi Caph,

Exactly the same here, you're not in Preston by any chance are you....?

Bri

ThunderPants73

15-04-2009, 19:56

https://www.cableforum.co.uk/images/local/2009/04/41.png (http://www.speedtest.net)

You think you've got problems, how's this for a 10mb line?

Ignitionnet

15-04-2009, 21:42

One that either is getting completely hammered on the upstream or one with a serious upstream fault. I'm tempted to go with one having the upstream hammered looking at the ping.