tom8820
01-04-2009, 22:56
recently joined up for virgin broadband and was sent the v9 of their router, however after two wks the router broke and we were sent a new one, that arrived 2day (1st april), everything was installed fine the internet worked through the eternet cable to the desktop pc however with this router laptops cannot connect to the internet despite all lights on the router been green + the laptops pick up the network just they cannot obtain the info needed to gain internet access/
I have been on the fone for 3hrs speaking to various ppl at Virgin about gaining access to settings via the user n password on the back (virgin + password) these do not work and they jst say turn it on n off!!!
was wandering if anybody has any ideas of alternate passwords in order to get access to the settings or ideas of how to get the wireless working
like i sed the internet is working but only thru the ethernet cable, the lights are all on but laptops cannot connect
any ideas would be greatly appreciated thanx
I have been on the fone for 3hrs speaking to various ppl at Virgin about gaining access to settings via the user n password on the back (virgin + password) these do not work and they jst say turn it on n off!!!
was wandering if anybody has any ideas of alternate passwords in order to get access to the settings or ideas of how to get the wireless working
like i sed the internet is working but only thru the ethernet cable, the lights are all on but laptops cannot connect
any ideas would be greatly appreciated thanx