jlight
01-04-2009, 01:57
Broadband was working fine at the beginning of last week and then around Wednesday I started suffering problems which have been getting progressively worse until in the last couple of days they've got pretty unbearable, resulting in my losing about 8 hours to try and figure something out. All this being time I should be spending working (from home using the internet!)
I've was originally with NTL and have been on their medium package since it was 512k using a belkin f5d5239-4 router and the ntl:home series 120 modem (both very old I know!)
I'm on the now L package which is 10mb (seem to have been moved over to the smallest package now!)
My set up has always been modem to router, out of router to 3 ethernet cables wired to various parts of the house for hardwiring and 1 output to apple airport express for wireless, running 3 macs and a pc on the network.
Problem is that the internet connection keeps being dropped, sometimes staying on only for a couple of minutes before going again.
Having tried connections hard wired out of the modem which worked ok, i thought it might have been the old router, so I updated the firmware and did a factory reset, which seemed to fix the issue for a morning, until it happened again.
Having all ready lost too much time, simply hard wired the modem into macbook and continued working fine (though limited to one laptop)
Thinking it was an old router problem, this evening I tried wiring from modem to airport express and simply running everything from the wireless network. Again this worked fine for a couple of hours until the constant disconnections started again, getting to the stage where I sat and watched the modem rebooting itself every 5 minutes!
So now I'm back to having ethernet straight out of the back of the modem into the laptop and connection is perfect... fast 9.8mb from a 10mb connection and very stable!
I've read a lot of things about VM updating systems to cope with 50mb roll out. Are these updates affecting the signal to my ancient modem and causing issues or are there other gremlins in the works?
I seriously not a happy chap at the moment and any help is greatly appreciated!!
Thanks
James
---------- Post added at 23:57 ---------- Previous post was at 23:15 ----------
Thought I should add the following... it might help
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
Downstream Receive Power Level : -17.47 dBmv
Downstream SNR : 28.45 dB
Upstream Transmit Power Level : 61.00 dBmv
Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus : failed
I've was originally with NTL and have been on their medium package since it was 512k using a belkin f5d5239-4 router and the ntl:home series 120 modem (both very old I know!)
I'm on the now L package which is 10mb (seem to have been moved over to the smallest package now!)
My set up has always been modem to router, out of router to 3 ethernet cables wired to various parts of the house for hardwiring and 1 output to apple airport express for wireless, running 3 macs and a pc on the network.
Problem is that the internet connection keeps being dropped, sometimes staying on only for a couple of minutes before going again.
Having tried connections hard wired out of the modem which worked ok, i thought it might have been the old router, so I updated the firmware and did a factory reset, which seemed to fix the issue for a morning, until it happened again.
Having all ready lost too much time, simply hard wired the modem into macbook and continued working fine (though limited to one laptop)
Thinking it was an old router problem, this evening I tried wiring from modem to airport express and simply running everything from the wireless network. Again this worked fine for a couple of hours until the constant disconnections started again, getting to the stage where I sat and watched the modem rebooting itself every 5 minutes!
So now I'm back to having ethernet straight out of the back of the modem into the laptop and connection is perfect... fast 9.8mb from a 10mb connection and very stable!
I've read a lot of things about VM updating systems to cope with 50mb roll out. Are these updates affecting the signal to my ancient modem and causing issues or are there other gremlins in the works?
I seriously not a happy chap at the moment and any help is greatly appreciated!!
Thanks
James
---------- Post added at 23:57 ---------- Previous post was at 23:15 ----------
Thought I should add the following... it might help
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
Downstream Receive Power Level : -17.47 dBmv
Downstream SNR : 28.45 dB
Upstream Transmit Power Level : 61.00 dBmv
Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus : failed