Salu
20-03-2009, 11:08
I went with my wife yesterday to buy a ring for her.
She found one and set her heart on it.
I went to the counter to pay for it and the assistant scanned it in. She then scanned it in again and frowned.....she then went across to her colleague who came to the till and typed in the barcode manually. The price had more than quadrupled.
Apparently someone had put the wrong label on the ring and put it in the wrong tray in the wrong counter. They muttered something about having to withdraw it from sale.
My wife's heart sank and we left the shop without anything.
Now. I know I could have stood there and argued and made a fuss but to be honest the most important thing to me then was my wife's feelings and not the error.
My question is "who has what rights in that situation?"....has a verbal contract been formed? Is the retailer compelled to sell me it or can they withdraw it anytime?
I don't particularly want opinions. I know it's unfair etc...I'm more interested in facts and law etc.
Thanks
She found one and set her heart on it.
I went to the counter to pay for it and the assistant scanned it in. She then scanned it in again and frowned.....she then went across to her colleague who came to the till and typed in the barcode manually. The price had more than quadrupled.
Apparently someone had put the wrong label on the ring and put it in the wrong tray in the wrong counter. They muttered something about having to withdraw it from sale.
My wife's heart sank and we left the shop without anything.
Now. I know I could have stood there and argued and made a fuss but to be honest the most important thing to me then was my wife's feelings and not the error.
My question is "who has what rights in that situation?"....has a verbal contract been formed? Is the retailer compelled to sell me it or can they withdraw it anytime?
I don't particularly want opinions. I know it's unfair etc...I'm more interested in facts and law etc.
Thanks