7603petec
19-03-2009, 14:29
New member so bear with me if this is old news to any of you guys!
Firstly I'm on 20 meg virginmedia broadband in the South West which has been exceptionally reliable for many years.
About a week ago when firing up my laptop I found I couldn't access the internet. I unplugged my Freecom wireless router and plugged my laptop staight into the cable modem (7 or 8 year old Webstar thing that has never failed me) and still no internet access. No manner of reseting made any difference.
Rang brodband support who were very helpful. Via the Dos command prompt they made me type in a few things and reboot etc. etc. and got me back up and running via the modem.
However no matter what I do when I plug in my Freecom router (or another Belkin one I have) it will no longer connect to the internet. I stress that I haven't changed anything on any of them ever! It has all worked fine for many years. The belkin one even says it is connect but will not let me access the internet at all.
Of course the broadand support people do not support these routers so they offered no assistance other than to contact the router manufacturers to get them to reconfigure them??
This is basically my long winded way of asking if Virginmedia have changed anything (i.e. settings etc.) that would stop two routers from different manufacturers working? The fact that broadband support said they need to be reconfigured makes me suspect this is the case.
Any thoughts would be welcome
Thanks
Pete
Firstly I'm on 20 meg virginmedia broadband in the South West which has been exceptionally reliable for many years.
About a week ago when firing up my laptop I found I couldn't access the internet. I unplugged my Freecom wireless router and plugged my laptop staight into the cable modem (7 or 8 year old Webstar thing that has never failed me) and still no internet access. No manner of reseting made any difference.
Rang brodband support who were very helpful. Via the Dos command prompt they made me type in a few things and reboot etc. etc. and got me back up and running via the modem.
However no matter what I do when I plug in my Freecom router (or another Belkin one I have) it will no longer connect to the internet. I stress that I haven't changed anything on any of them ever! It has all worked fine for many years. The belkin one even says it is connect but will not let me access the internet at all.
Of course the broadand support people do not support these routers so they offered no assistance other than to contact the router manufacturers to get them to reconfigure them??
This is basically my long winded way of asking if Virginmedia have changed anything (i.e. settings etc.) that would stop two routers from different manufacturers working? The fact that broadband support said they need to be reconfigured makes me suspect this is the case.
Any thoughts would be welcome
Thanks
Pete