Mr_SEO
19-03-2009, 12:15
Hi Guys,
Furtherto my previous post "Virgin Media Horror" I have still not received a reply from Virgin Media. The only reply I received was nearly two weeks ago saying that someone will contact me via telephone. But in my actual complaint I specifically intructed virgin media customer service to respond to my complaint in writing!
Anyway it's been three weeks and I still have not received a reply. I have been on facebook and have seen hundereds of groups criticising virgin media services one way or another. However I am thinking that there should be only one or very few groups but thousands of people. At this many there approximately over 5,000 people who actually hate virgin media because virgin media has conned them.
Does any one have any idea about how long virgin media customer services take to reply and what sort of response I can accept from them. And if there is no response to my complaint by this week what action I can take.
Sorry guys I prefferebly would like to see response from general public not from virgin media employees.
Thanks
Furtherto my previous post "Virgin Media Horror" I have still not received a reply from Virgin Media. The only reply I received was nearly two weeks ago saying that someone will contact me via telephone. But in my actual complaint I specifically intructed virgin media customer service to respond to my complaint in writing!
Anyway it's been three weeks and I still have not received a reply. I have been on facebook and have seen hundereds of groups criticising virgin media services one way or another. However I am thinking that there should be only one or very few groups but thousands of people. At this many there approximately over 5,000 people who actually hate virgin media because virgin media has conned them.
Does any one have any idea about how long virgin media customer services take to reply and what sort of response I can accept from them. And if there is no response to my complaint by this week what action I can take.
Sorry guys I prefferebly would like to see response from general public not from virgin media employees.
Thanks