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Kevin
17-03-2009, 15:24
Hi all,

I have ordered 50Mbit and its due for fitting on Thursday, I have 10mbit at the moment, my question is does this come with a Wireless N Router, reading on cableforum I see some mention of it but I have not seen any "official" confirmation that I will be getting a router on Thursday ?.

Kindest Regards
Kev.

on in an hour!
17-03-2009, 15:29
Hi all,

I have ordered 50Mbit and its due for fitting on Thursday, I have 10mbit at the moment, my question is does this come with a Wireless N Router, reading on cableforum I see some mention of it but I have not seen any "official" confirmation that I will be getting a router on Thursday ?.

Kindest Regards
Kev.
all 50meg customers get the wireless N-router and dongle for free,either posted out to you or the tech will bring it with him,enjoy.;)

Kevin
17-03-2009, 15:31
thanks for clearing that one up for me....

telfordcable
17-03-2009, 15:52
thought the wireless 'n' router send by UPS delivery and the modem send by VM man from his van ?

pabscars
17-03-2009, 15:56
thought the wireless 'n' router send by UPS delivery and the modem send by VM man from his van ?

my wireless was send by VM man in van not send by ups :D

on in an hour!
17-03-2009, 15:57
thought the wireless 'n' router send by UPS delivery and the modem send by VM man from his van ?

we got a delivery of 50 (router and dongle in same box) so dished those out to the techs,they also got 2 via by-box,now,as long as the wireless code is on the job ICOMS picks it up when its closed down and orders a replacement through the individuals by-box ;)
thats routers/dongles and 50meg modems.

telfordcable
17-03-2009, 15:57
my wireless was send by VM man in van not send by ups :D

oh it must have changed now from VM. Last time I had free wireless router as it came by UPS delivery while the VM man bring his modem with him and installed cable broadband in my house last year.

on in an hour!
17-03-2009, 16:00
oh it must have changed now from VM. Last time I had free wireless router as it came by UPS delivery while the VM man bring his modem with him and installed cable broadband in my house last year.

that would have been one of the install partners,all the 50meg are being done in-house at the moment,partners have a fixed stores where they had the routers delivered to and so started taking them to the modem installs (pre 50meg),service techs have to use a locker system for boxes/routers/modems and consumables ;)

ReNZoR
17-03-2009, 17:21
With my installation last Friday 13th, my N router arrived by UPS on the Wednesday (11th), then on the Friday the engineer arrived (who was actually the area Supervisor :O) and he also brought a Wireless N router with him - incase mine never arrived/wasn't sent out.

roughbeast
18-03-2009, 12:34
thanks for clearing that one up for me....

Also when you install your adaptor, instead of using the provided CD, which is already out of date, get the drivers from,

http://www.virginmedia.com/customers/wireless/nrouter-driverupdate.php

This is the most up-to-date driver Netgear has provided VM.

Mind you, if you can, you should connect your PC direct to your router via ethernet. You will not get 50 mb on a wireless link. I have kept the wireless adaptor for one of my lap tops.

https://www.cableforum.co.uk/images/local/2009/03/34.png (http://www.speedtest.net)

CM20 User
18-03-2009, 13:45
That's a rather disgraceful ping you're geting there roughbeast, I though the 50Mb was supposed to be "fast"?

roughbeast
18-03-2009, 14:59
That's a rather disgraceful ping you're geting there roughbeast, I though the 50Mb was supposed to be "fast"?

Lolz. Always get rubbish ping on that test server. Dunno why. I get 6ms on BBC.co.uk and 8ms on Wolfenstien Enemy Territory Euroservers.

Ping test I just did:-
C:\Documents and Settings\Vince>ping pingtest.co.uk

Pinging pingtest.co.uk [85.113.82.116] with 32 bytes of data:

Reply from 85.113.82.116: bytes=32 time=10ms TTL=57
Reply from 85.113.82.116: bytes=32 time=16ms TTL=57
Reply from 85.113.82.116: bytes=32 time=9ms TTL=57
Reply from 85.113.82.116: bytes=32 time=9ms TTL=57

Ping statistics for 85.113.82.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 16ms, Average = 11ms


https://www.cableforum.co.uk/images/local/2009/03/33.png (http://www.speedtest.net)


See still rubbish ping, but my average download speed is 55mb. Top speed was 58.9 mb.

CM20 User
18-03-2009, 17:26
Thanks for the explanation RB, nice to know the pings are low. May consider upgrading to 50Mb in the future if Virgin Media can offer a better upload than 1.5Mb

telfordcable
18-03-2009, 17:40
Thanks for the explanation RB, nice to know the pings are low. May consider upgrading to 50Mb in the future if Virgin Media can offer a better upload than 1.5Mb


Thought VM going to bring 5Mbps upload in due course ? I think 50Mbps downstream and 25Mbps upload seem very fair !

K3V1N
19-03-2009, 16:03
Hi again, got my 50mbit in but my speedtest from speedtest.net is showing https://www.cableforum.co.uk/images/local/2009/03/32.png (http://www.speedtest.net) which seems a bit slow any ideas ?

My Newsgroup download is showing around 5.78 megabytes a sec is this normal ?

Kindest Regards
Kev.

Stabhappy
19-03-2009, 16:04
upstream is spot on which means the config file is in effect; it's probably best to contact tech support about this issue via the newsgroups.

K3V1N
19-03-2009, 16:07
Just seems a bit weird that speedtest is showing 20mbit but when i download from astraweb im getting around 5.78megabytes a sec which is kinda 50mbit...

Wonder if its just the speedtest.net site also whats the address for the virginmedia tech support newsgroup ?

Regards
Kev.

Stabhappy
19-03-2009, 19:06
I thought that you were actaully experiencing 20mb, it should have been mentioned that you can download at close to 6mb/s in the OP. It doesn't look like you have a problem, 5.8 is not as close as you'd like to 50mb but it's a healthy value and provided you have no issues you shouldnt worry about quality of service.

General Maximus
19-03-2009, 19:53
5.8 is not as close as you'd like to 50mb

eh? i think 5.8 is as close as you are going to get. The absolute max you are going to get with the 53mbit config file is 6.625mb/sec and 5.8 is more than close enough. It is so flipping fast you are going to notice the difference anyway.

Stabhappy
19-03-2009, 19:56
The overheads arent that massive, I'd like to see atleast 6,300kb/s on my own personal connection.

K3V1N
19-03-2009, 22:14
So what could cause the loss from 6300k to 5800k then any ideas ?

Stabhappy
19-03-2009, 22:34
could be anything: source files not up to it, poor routing, etc. Tried using astraweb's european servers? or are you currently doing that?

Pushkar
19-03-2009, 22:34
Thought VM going to bring 5Mbps upload in due course ? I think 50Mbps downstream and 25Mbps upload seem very fair !

Hahahahah 25mbps upload :rolleyes:

K3V1N
19-03-2009, 22:37
Im hitting Astraweb downloads with 20 connections I cant get past 5.92Mb, whats the newsgroup address for virgins is it news.virginmedia.com ?

Cheers
Kev.

Stabhappy
19-03-2009, 22:39
I realised that you used astraweb after I posted, so I edited my post. Yes, those are the news servers. Retention is technically 7 days, but people are reporting a blind spot of data between 7-60 days and 60+ days being okay to download via NZB's.

K3V1N
19-03-2009, 23:11
Hmm Im just wondering if there is anyway to get nearer the 6300k mark, im about half a meg down at the moment, I know it doesnt really matter in the great scheme of things but always nice to get what you pay for.

I wonder if this is to do with the cable connecting to the modem, or if its to do with my ubr.

What was interesting today when the tech installed it, we used my existing ethernet cable and were gettng around 30mbit, when he swapped it out for a new cable this then went up to 49.xx mbit on the virgin speedtest site, thing is i cant get back on that as its asking for a userid/password.

Tis funny cos when I got 10mbit it was bang on, with 20mbit bang on again i was getting about 2.2mbytes a sec download from astraweb, but on 50mbit its falling ever so slightly short. Yup im using europe.astraweb for my connection also.



Kev.

---------- Post added at 22:11 ---------- Previous post was at 21:57 ----------

Does this look ok for signal levels do you know

Frequency 298750000 306750000 314750000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 27 28 29 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 7.30 7.30 7.24 N/A
RxMER
(dB) 37.09 37.36 37.94 N/A
Correctable
Codewords 0 1 0 N/A
Uncorrectable
Codewords 280 272 268 N/A

ThunderPants73
20-03-2009, 13:52
https://www.cableforum.co.uk/images/local/2009/03/27.png (http://www.speedtest.net)

Just checking that this works